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The TEFL Org Reviews

4.6 Rating 8,199 Reviews

94 %

of reviewers recommend The TEFL Org

Company Reviews

Product Reviews

4.6

Based on 8,199 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

About The TEFL Org:

Established in 2008, The TEFL Org is the UK's most experienced and accredited TEFL course provider offering classroom, online & combined TEFL courses.

Visit Website

Phone:

03308089138

Email:

info@tefl.org

Location:

Suite Number 4,
8 Church Street,
Inverness
Highland
IV1 1EA

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The TEFL Org 5 star review on 22nd April 2024

The TEFL Org 5 star review on 28th March 2024

The TEFL Org 5 star review on 10th March 2024

The TEFL Org 5 star review on 10th March 2024

The TEFL Org 5 star review on 5th March 2024

The TEFL Org 5 star review on 21st February 2024

The TEFL Org 5 star review on 20th February 2024

80

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never began the (120hr) online course so this is not a review of the service and delivery of the course curriculum itself. This 1 star rating is a complaint based on their lack of transparency and customer service regarding the conditions of the course timeframe. I did not begin the course, I did not even agree to the terms and conditions however the 6month expiry began from point of purchase. They did not notify me of this fact until 3 weeks before the expiration. NB- they confirm that on average it takes people 10-12 weeks to complete the course, so why didn't they notify me sooner given they knew I hadn't started. They were keen to offer me a costly extension. Don't rush in. Their "Sale" prices are always available so don't rush the purchase to benefit from a reduced price.”

Posted 2 years ago

Hi, Thank you for your review. I’m sorry to hear you had such a frustrating experience. We certainly endeavour to be transparent about our courses. We advertise that there is a time scale to complete your course within and this starts from the date of purchase. Our students can also view their own specific expiry date on their account. As this information is available before and after the course purchase we do not start to send email reminders until nearer the end of a course. We are sorry that you do not feel this information is clear enough though and would love to hear any further comments or suggestions you may have regarding this. Please feel free reach out to info@tefl.org. In the meantime, we wish you all the best. Debbie

Posted 2 years ago

“I asked you a question and you replied with the automated stock email you sent when I joined, word for word. Even this took you three days. Pathetic.”

Posted 2 years ago

Hi Andrea, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Upon investigation I can only find one email that we received from you yesterday and I see this was dealt with right away. We would like the opportunity to investigate your feedback further though - could you please contact me at info@tefl.org to let us know which email address you previously wrote to. We’ll work with you to resolve any issues as quickly as possible. Thanks again for your review. Debbie

Posted 2 years ago

“Not enough time to complete the course.”

Posted 2 years ago

Hi Aine, Thank you for posting a review and we’re sorry to hear that your experience was not what you expected. We do offer a timescale that seems to suit most of our students but realise that sometimes, life can get in the way. We therefore offer the option to buy an extension if more time is needed. Please feel free reach out to info@tefl.org to discuss these options further. All the best, Debbie

Posted 2 years ago

“Didn’t revive my certificate on time until I Sadler for it. I had no apology”

Posted 2 years ago

Hi Alexander, Thank you for sharing your feedback with us. I’m very sorry to hear you had such a frustrating experience with your certificate, it is an uncommon instance, so I hope this was resolved for you. Please feel free reach out to info@tefl.org if you need more assistance. Our apologies again. We wish you all the best in your future endeavours! Debbie

Posted 2 years ago

“The 120 hour course took me about 60 hours. The questions are clearly written by people who know very little about clarity and quite often answers completely go against what's actually been taught in the course. But, the worst part for me is the purchasing of a 40hr 'advanced' online course. It's an absolute joke. I completed over 50% of it in two hours. Terms and conditions are such that you can't get a refund if you've actually looked at ANY course content, so I feel like I've been totally conned into paying for something completely worthless to me, it's false advertising to say it is in any shape or form advanced and absolutely would not improve my employment prospects.”

Posted 2 years ago

Hi, Thank you for your review. I’m sorry to hear you had such a frustrating experience. We normally get excellent reviews about our 120-hour courses but certainly appreciate any feedback that can help us improve our courses further. We endeavour to make our terms and conditions as clear as possible for our students, and the user agreement that must be signed before a course starts will state the terms of a refund. I am unsure which advanced course you have taken but we do detail the contents of each course on our website. We provide a breakdown of 'What you will learn' and 'What is included'. We also encourage our students to contact us with any questions they may have before making a decision. Thank you again for your review and if you would like to discuss this further please get in touch with us at info@tefl.org. All the best, Debbie

Posted 2 years ago

“Everything went well until I got to the essays. The objectives are confusing and a stumbling block”

Posted 2 years ago

Hi Joy, Thank you for your review. I'm sorry to hear that you are struggling with the assignments. When you enrolled on the course you would have been assigned a tutor - Please don't hesitate to contact them and they will help you to get through the course. Best of luck with the remainder of your course! Debbie

Posted 2 years ago

“The quality of the material is not very professional. Access to the teaching material is far too limited in time, only a mere 6 months. If you pay that much, you should get lifetime access in my opinion, or at least several years. For example, on another education website (NHA) I get 5 years of access to the teaching material. And there the price and quality is a lot higher.”

Posted 2 years ago

Hi Jan, Thank you for your review. We're sorry that you feel the material was not professional. We receive many excellent reviews about our course material, so would certainly appreciate if you could provide more details to help us improve our courses further. Like most accredited TEFL courses there is certainly a set time given to complete a course, though there is also an option to extend. Once a course is completed our graduates get lifelong access to all there course material. We also provide lifelong access to our TEFL Org Jobcentre, where you will be able to exclusively access many TEFL positions both internationally and online. Thank you again for your review and please feel free to contact us at info@tefl.org with any further comments or suggestions. In the meantime, we wish you all the best for the future. Debbie

Posted 2 years ago

“Caused Major Anxiety. Like many people I signed up to this course as a backup in the possibility I would lose my job as a result of the pandemic. I found that while the learning was simple enough, the assignments were next to impossible to pass, particularly in the methodology module. I was finding that different versions on assignments were failing for contradictory reasons. This continued until I was so anxious about the course that I couldn't look at it anymore. I don't know if this is a scam to make people buy extensions, but I would advise people suffering from anxiety to avoid this course.”

Posted 3 years ago

Hi Rupert, Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this to our attention. We would like to look into this further for you so that we can help you get through your course. Please could you contact us at info@tefl.org with this information and we will endeavour to help you complete your course successfully. Wishing you all the best in the meantime. Debbie

Posted 3 years ago

“I have mixed reviews. The course and interactive classes were good. I liked the content and style. Although, I missed my last interactive session online due to my young daughter falling ill and was quite disturbed that TEFL asked me to pay and start a whole new course and told me I could reschedule. I complained and managed to reschedule after the issue being escalated and £75 am able to take the last session. I feel this term and condition is completely overboard and another way of actually taking quite a lot of money off customers. Its actually absurd and I work in customer service so have a lot of experience in the best way to manage customers. I did even go on to recommending the course to two friends despite the sour taste.”

Posted 3 years ago

Hi Alison, Thank you for your review. We are sorry that your experience didn’t match your expectations but we are happy that you enjoyed our course and wish you all the best in your TEFL career. Kind regards, Debbie

Posted 3 years ago

“Really unhappy with the 140 hour course. I booked the 20 hour online part of the course but because of work commitments tried to rearrange giving a week's notice! I was told I would have to pay for the whole course again. It should be made clearer when booking this section of the course that this cannot be changed unless a huge notice period is given. The online coursework is very good but it's a shame that the communication and support offered when needed was not as professional!”

Posted 3 years ago

“Very disappointed so far, not with the course itself but with a situation that occurred. The course was going well, I had my first online session and in the second session I wasn’t able to attend because of an emergency, I had to take a family member to the hospital. Because of that, I was forced to pay 75£ in order to be able to finish the course, what for me is absolutely senseless, missing a lesson for such an emergency doesn’t justify paying that amount of money. That situation made think if The TEFL Org is an organisation that wants the students to enjoy the course or just another group of people that just wants to make money.”

Posted 3 years ago

Hi Joao, Thank you for posting a review. We are sorry to hear that you are disappointed in our Emergency Rescheduling Policy. We are happy that you are enjoying the course though and wish you the best of luck in completing this. Kind regards, Debbie

Posted 3 years ago

“Quite truthfully, the entire experience was highly underwhelming. As a new teacher, I was counting on just a little more than “It depends on the situation”! The entire “course” was quite poorly organised, repetitive and not informative at ALL. I was truly hoping for even minimal help with material recommendations, and of course some guidance but unfortunately I got nothing back. The final assignment was the icing on the cake. I put as much effort into completing it as the creator of this course did making the course, but was met with SO much unjustified and delusional demanding attitude, wasting my time further. Truly ........... if you take any of the feedback into consideration, completely and fully change the entire course as it’s useless and pointless. The entire thing was a waste of my money and my time.”

Posted 3 years ago

Hi Lilly, Thank you for your review and we are sorry your experience didn’t match your expectations of this course. I can see that you enrolled in one of our Advanced courses which assumes prior TEFL knowledge. We would love to know more of why this course didn't meet your expectations, so that we can look to improving this advanced course. Please feel free reach out to info@tefl.org with further comments, concerns, or suggestions you wish to share. Again, thank you for your feedback. Debbie

Posted 3 years ago

“Ridiculous. Only to rip to people off. After your course is finished, they won't even answer you. The guaranteed job opportunity is a joke. They only give Wrong expectations. Almost no company hires teachers anymore.”

Posted 3 years ago

Hi Erfan, Thank you for posting a review and we’re sorry to hear that your experience was not what you expected. 80% of our TEFL graduates do certainly find work within 2 months of completing their course. I can also see that your emails have been replied to and wonder, if you have not received these, could you please check your spam folder. Please also feel free reach out to info@tefl.org as we would like the opportunity to investigate your feedback further. We can also offer advice and links to articles that can help you with your TEFL job hunt. In the meantime, we wish you all the best in your future endeavours. Kind regards, Debbie

Posted 3 years ago

“I’m sorry that I signed up & paid for this course. My personal circumstances & I now realise, my learning style will make this course an impossible task for me to complete. I have asked for a refund, which has been refused. I guess “the computer says no” Very disappointing that exceptions for genuine cases can’t or won’t be made. You asked for feedback.....This is mine”

Posted 3 years ago

Hi Jaki, We are sorry your experience didn’t match your expectations of this course. If you had already started your course or it was over the 14-day cooling off period then this would be why you would not be entitled to a refund. We would love to know why you are struggling with the course so we can help you get through it. Please feel free reach out to info@tefl.org to provide more information. We would love to make things right if you give us another chance. Kind regards, Debbie

Posted 3 years ago

“It was quite unfair as they did not give me any certification for purchasing a 120-hour TEFL course when I have only missed one thing from the virtual classroom course. The experience was awful.”

Posted 3 years ago

Hi, Thank you for your review. We would like to opportunity to investigate this further for you. If you have completed 100-hours out of 120-hour course we can either arrange to reschedule your classroom course or post a 100-hour certificate for you. Please email us at info@tefl.org.uk. We look forward to making things right. Debbie

Posted 3 years ago

“Impossible people - beginning to end.”

Posted 3 years ago

Hi, Thank you for your review. I’m sorry to hear you had such a frustrating experience. We would like the opportunity to investigate your feedback further. Please feel free reach out to info@tefl.org.uk. We’ll work with you to resolve any issues as quickly as possible. Kind regards, Debbie

Posted 3 years ago

“It’s a total waste of time and money. Tutors don’t tutor you in anything they just tell you what you got wrong. That’s not tutoring that is feedback on a failed assignment. This course would only be appropriate for someone who has already had experience teaching and just needs a certificate to be legitimate. They don’t teach you how to make any type of curriculum, yet they grade you on your ability to create a curriculum. I tried getting my money back but once you begin you cannot. Unfortunately you can’t see the courses OR what the assignment are before purchasing the course so that seems pretty fraudulent to me. But I suppose if people knew what they were buying, very few would buy it. If you just want a certificate and not an education, there are much cheaper options.”

Posted 3 years ago

Hi Traci, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further if you would like to contact us at info@tefl.org.uk. We train thousands of students a year who go on to live and work abroad successfully with their TEFL qualification, so we are saddened to hear that you felt this course was not beneficial to you. It is correct that we cannot provide a refund once a course is started, however there is a free taster course and an example assignment available before purchase if needed. Again, thank you for your feedback. Debbie

Posted 3 years ago

“I am finding the course very boring, the videos and lessons seem awkward and outdated and I find it hard to engage in the content. I am not entitled to a refund so I’m sticking it out just so I don’t waste my money... would not recommend”

Posted 3 years ago

Hi Lucy, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Your feedback helps us improve our service and this has certainly been passed on. Best of luck with the rest of your course! Debbie

Posted 3 years ago

“I have found it challenging to complete the course as I did recently buy an extension. I wish I could get one on one tutoring to help with the last couple of assignments I have left to complete, which have been difficult to manage. Send help I’m still struggling.”

Posted 3 years ago

Hi Adrianna, Thank you for posting a review. I am very sorry to hear that you are struggling with our course. We would love to help you get through this. You can certainly reach out to your online tutor with any questions, or contact the Support team here: support@tefl.org.uk Please get in touch and we will help you through it. Kind regards, Debbie

Posted 3 years ago

“Wrong emails sent to me. Course cancelled (not due to Covid), email to ask clarification and again the wrong email was sent to me.”

Posted 3 years ago

Hi Roberta, Thank you for taking the time to leave a review. Our apologies that this was not dealt with as efficiently as we would have liked and we will certainly investigate your feedback further. Please feel free to reach out to info@tefl.org.uk with any further comments, concerns, or suggestions you wish to share. Kind regards, Debbie

Posted 3 years ago

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The TEFL Org is rated 4.6 based on 8,199 reviews