Technology Outlet Reviews

Name: Technology Outlet
Address: Unit 2, Enterprise Business ParkLinden Way, Coalville
Rating: 4.68

4.7 Rating 1,128 Reviews

92 %

of reviewers recommend Technology Outlet

Company Reviews

Metrics

Info

4.7

Based on 1,128 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

+44 1530 811 004

Email:

sales@technologyoutlet.co.uk

Location:

Unit 2, Enterprise Business ParkLinden Way
Coalville
LE67 3RL

Write Your review

Tell us how Technology Outlet made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Technology Outlet 5 star review on 3rd March 2024

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firstly sent wrong item and then sent out a used item as a replacement pretending it was new. When challenged and after some discussion I was given a reasonable discount, however this was a totally unacceptable way to trade.”

Helpful Report

“Terrible service, unhelpful staff and often completely ignore emails. Avoid this company at all costs.”

Helpful Report

“had a printer with so many issues as soon as they realised it was to much for them that offered collection and banned me from there site”

Helpful Report

“Bought over 100 Pounds in products with next day delivery, waited a full day and was then told they were out of stock, checked the website and of course the listing said nothing of the sort”

Helpful Report

“My new wanhao fans that I ordered from you don't work. Emailed the tech outlet support team who were disappointingly unhelpful. The first email I received in response to my query was... "We do not sell wanhao, try wanhaouk, at a guess the board is faulty Thanks". I responded to this first email pointing out the fact that I had in fact bought wanhao fans from tech outlet. The response I got was "We don't sell wanhao motherboards Sorry". There are certain ways to deal with customer queries and this is most definitely not it. Will not be using or recommending tech outlet again.”

Helpful Report

“Totally useless and there delivery service borders on useless - purchased via Amazon and all the info I have is delivery running late, nobody gives a damn or knows where my order is. Advise you don't use these people if you want your goods delivered....!!!”

Helpful Report

“Sold me the wrong part to update mother to bl touch,needed a new motherboard,complained to Technology outlet,no reply. Would i recomend/ NO looking at other complaints”

Helpful Report

“Selling an item that is a fire risk due to not having thermal runaway. And the printer no saving any leveling settings. And the probe crashing the nozzle into the bed”

Helpful Report

“Poor customer service”

Helpful Report

“I was charged for next day delivery, but this took almost a full week, with no explanation or any response to my cancellation email. Terrible service.”

Helpful Report

“It has been 10 months since I bought a Raise 3D N2 machine. I have struggled for 10 months to get the machine working. I even had to return the machine to get it repaired. It was returned to me with proof that it was working by having printed out a plastic frog with PLA. Yet, I could not get it to complete a single print. When I wanted to print out the same plastic frog in PLA, the machine closes down (this has occurred 5 times) It is an unusable machine. Techonology outlet will only refund me £1000 after having spent over £3595 £2479 of which was on the printer itself. With the advise from the very persuasive support tech to buy the additional technology outlet 3D printed addition to improve spool feeding for £250. I think this addition is a very unprofessional design - poor assembly instructions and poorly thought through with adjustment needed to inadequate dimension of support structures to prevent spools from being hindered as they rotate. Alternatively, what was sold to me was an incomplete piece of kit (more likely) The advice to buy the Simplify3D software may have also been and expensive mistake to follow. The actual Raise 3D machine seems to be an excellent piece of kit, and the manufacurers are good at supporting it but the Technology Outlet leaves much to be desired. Initially, I could not get the machine to work. So I tried to send it back immediately (within the first week) but they said there would be a 20% charge for returning. So I kept the machine and decided to work through all the problems after I returned from 2.5 months away. The technology support person had moved away by then - not a good sign! There was still support, however, ultimately I needed help from the manufacturers (good support from them). However, the extrusion nozzles kept on blocking. I replaced one of them and it blocked also. With manufacturer advice on how, I tried to remove it and it broke off inside the machine. The series of problems have wasted many many hours of time. I have never had such a problem with a machine ever. Perhaps, it was a dud machine. (Now I know it was a dud machine but the distributors just want turnover and once it is sold, you are stuffed!) So, the meaning of the terms and conditions state that the prerogative to refund is the managers decision. He flatly told me that they do not not do any refunds. That is what those terms mean to this company!”

Helpful Report

“The quality of the item is so poor. It could be better.”

Helpful Report

“Laser turned up and failed within a day, tried to get in touch with technology outlet and no response. So more than £50 wasted :(”

Helpful Report

Technology Outlet is rated 4.7 based on 1,128 reviews