Taunton Leisure Reviews

4.1 Rating 22 Reviews
82 %
of reviewers recommend Taunton Leisure

Phone:

01823 275121

Location:

Victoria House, Victoria Street, Taunton United Kingdom
TA1 3FA

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Anonymous
Anonymous  // 01/01/2019
Very easy to order( great price) and very quickly delivered
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Posted 1 day ago
I have been waiting a while to get a pair of Rab trousers and when they were back in stock Taunton Leisure notified me promptly. I received them quickly after placing my order as well with good communication throughout.
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Posted 1 day ago
Amazing customer service to rectify an error I caused.
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Posted 2 days ago
Excellent service, great product, great price.
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Posted 2 days ago
Excellent ☆☆☆☆☆
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Posted 3 days ago
Excellent service would highly recommend no problems
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Posted 4 days ago
The Lowa shoes I ordered arrived very quickly and because they are the best and they were in the sale I ordered another pair right away. Taunton Leisure are one company you can rely on to provide the best equipment.
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Posted 5 days ago
Item arrived quickly.
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Posted 6 days ago
Item as described. Efficient seller. Thank you.
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Posted 6 days ago
Fast efficient service, goods exactly as ordered.
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Posted 6 days ago
Fast delivery at a competitive price
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Posted 6 days ago
Can’t fault the service or product
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Posted 6 days ago
Following storm damage to a premium tent was advised by Taunton that the tent could NOT be repaired and was sold a new tent as we were on holiday at the time. On return found out from Outwell that the tent could have been repaired. Despite several emails Taunton Leisure denied I was given incorrect advice and profited from selling a new tent with no remorse. Absolutely disgusting and Will not use again. (Taunton please don’t bother replying to this as you have had several opportunities to do so privately and any reply will only be for the public perception).
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Posted 7 months ago
Their system is unable to take orders outside UK. Bought a jacket & next being rejected. The money refunded to me even had 4.7% less! If you are not UK residents don't knock their door. One star is already too much for them for my case!
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Posted 3 years ago
They don't package things correctly and actually accept when items are squashed to the point of being unusable. I was told there was nothing wrong with my slippers when they went sent out in a plastic bag, no box and are squashed beyond all recognition down the sides - it's essentially collapsed to the point it's horizontal down the entire length of the slipper side and they are ruined. Normally this wouldn't be so much of an issue but I purchased these directly prior to foot surgery and instead, as a result of this, had to go barefoot. When I contacted customer service not only do you get an error message when you try to reply to the email rendering it impossible, but I was told in the initial email I got from them that from the pictures that was how they were meant to be. The pictures are nothing like the ones online! It's absurd and I won't be using them again, ever. I wasn't able to wear them when I desperately needed a pair of slippers, so to be told that's how they're meant to be when they're squashed and deformed and look nothing like the pictures online is just a joke. The pictures show the slippers as they should be versus the ones I received. They are nowhere near the same.
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Posted 4 years ago
Next day delivery or NO DELIVERY! Even I pay for it! Paid for next day delivery with a small note that I am leaving the country, so it needs to be "on time"! Never delivered & blamed the courier company not even intend to make it up even though I gave them few options! They messed up big time but never admitted it. Be careful for xtra devilry charge as they do not meet their commitments and u may end up being blamed or else!
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Posted 4 years ago
I visited the Taunten branch for a pair of Altberg boots and was met by Bill. He performed the best fitting i have ever had for footwear which took over an hour. Everything I thought I knew about my feet was useless until this visit. I shop online mostly as costumer care is sometimes intrusive in stores. But here you get the 5 star treatment and would recommend anyone in the market for new boots or advice.
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Posted 5 years ago
good experience
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Posted 6 years ago
Great customer service and quick delivery. A very smooth and pleasant buying experience. Would definitely buy from them again. Excellent! Thank you.
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Posted 6 years ago
Trouble free exchange process for an item that I had ordered incorrectly. No hassle exchange and delighted with the new item!
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Posted 6 years ago
Taunton Leisure is rated 4.1 based on 22 reviews