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TBCo Reviews

4.9 Rating 6,978 Reviews

98 %

of reviewers recommend TBCo

Company Reviews

Product Reviews

4.9

Based on 6,978 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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TBCo 5 star review on 15th March 2024

TBCo 5 star review on 21st February 2024

TBCo 5 star review on 13th February 2024

TBCo 5 star review on 5th February 2024

TBCo 5 star review on 31st January 2024

TBCo 5 star review on 25th January 2024

TBCo 5 star review on 18th January 2024

636

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I ordered 2 of the Lambswool Blanket Scarf in Mackellar Tartan, one for me and one for my mum for Christmas. I was pleasantly surprised by how soft the Lambswool option is--no need for cashmere when the Lambswool is so amazingly soft and cozy. I am very happy with my purchase. The Blanket Scarf size is perfect, I like to wear it over my shoulders as a shawl for extra warmth and coziness when working from home. My only 2 hang ups were: 1) I was given only one shipping option to Canada which I found to be quite steep at $55CAD; 2) the high tax/duties fee $91.25CAD I had to pay DHL directly. Turned out to be a very expensive purchase: $230 (2 blanket scarfs) + $55.05 (shipping) + $91.25 = $376.30CAD. Especially when you have no idea what the tax/duty bill will end up being at time of purchase. There must be a better way of handling this to be more transparent to the Canadian customer. In short, 5 stars for the product itself, 3 stars for the purchase/shipping experience and high cost.”

Posted 3 years ago

“Softness and color are perfect. Sizing including fringe. Isn’t US Full sized.”

Posted 3 years ago

“The tartan blanket gift set was sent and received quickly. The products inside the box are lovely and packaged beautifully. However, during delivery the box had obviously been knocked around. The outer plastic bag was ripped, the box broken and the tissue paper around the blanket was torn. The items themselves were not damaged but this is disappointing when the gift set is a Christmas present.”

Posted 3 years ago

“Arrived very promptly and the full order there, although it was two separate gifts and only one box arrived with both gifts in, which was a bit disappointed.”

Posted 3 years ago

“i receive the blankets, it's a christmas gift for my wife, i hope that she love them. i will know you bye”

Posted 3 years ago

“I got a recycled blanket in Buchanan tartan - lovely and thick - great packaging and arrived really quickly. The blanket is a lot darker than in the picture, which I'm a bit disappointed about as I was looking forward to the very vibrant blue, but its still lovely and very cosy for days working at the computer :-)”

Posted 3 years ago

“The knee blanket is for an xmas present. so I have no unwrapped it fully but like the bits I can see”

Posted 3 years ago

“Fast and efficient delivery to Holland. A much appreciated present and lovely thistle gift card ❤️”

Posted 3 years ago

“My friend absolutely loves her knee blanket but my message wasn't included so she had no idea who it was from and I had the embarrassment of having to ask if she had received a parcel.”

Posted 3 years ago

Thanks for your feedback, I'm so glad your friend loves her gift. I'm so sorry your note seems to have been missed, if there is anything else we can do send us over a wee email at hello@tartanblanketco.com

Posted 3 years ago

“The blankets are really beautiful and so happy to be able to buy recycled wool made that not such a quality product. My review would have been a 5 but unfortunately they used Yodel to deliver - 3 times I was given a date for delivery and even received an email saying they'd called and I wasn't in, which was untrue. After 40 minutes online conversation with Yodel it was finally delivered - a single tap on the door which I immediately answered to find my parcel dumped on the pavement and the delivery man climbing back into his van. To sum up, brilliant Tartan Blanket co but maybe use a different delivery service!”

Posted 3 years ago

Thanks for taking the time to leave your feedback Judith. I'm so sorry to hear about your experience with Yodel, thank you so much for letting us know we'll definitely be passing this information onto our delivery services. So glad you loved your new blanket!

Posted 3 years ago

“Fine blanket!”

Posted 3 years ago

“Lovely blankets .. nice packaging... unfortunately the blankets were for 2 different people as per initials...and would have much preferred separate packaging to wrap for Christmas...🙁”

Posted 3 years ago

Thanks for your feedback Andrew, glad to hear you loved the blankets! I'm so sorry, I can't see any notes for separate gift wrapping. If you would like us to send over an additional gift box and wrapping we can get that arranged for you, just send a wee email over to hello@tartanblanketco.com.

Posted 3 years ago

“I ordered my recycled knee blanket and it shipped very quickly, especially for me living in the US. I washed it when I received it, the instructions on how to care for it were helpful. However, it seems to be shedding a bit. Just needed a bit of vacuuming in the room I have it in. The quality is lovely though. I thought the recycled wool would be a bit itchy, but it's very soft. I also love the color. I got the persevere flint gray tartan and it reminds me of my time in Edinburgh.”

Posted 3 years ago

“Attractive woollen knee blanket is beautifully made. Dissapointed with the size. But cosy. Decorative when not in use. Lovely blended colours.”

Posted 3 years ago

Thanks for taking the time to leave your feedback. Sorry the size didn't suit you, we have all of our product dimensions on our website product pages for future use. So glad to hear you loved the quality of our blankets!

Posted 3 years ago

“Bought a lap blanket for a lady who has everything (for Christmas) it arrived well packaged, it looked beautiful in the box, I paid extra for the embroidery just so that it looked more personal and was very pleased with how it turned out, I also ordered tea and biscuits but unfortunately the shortbread biscuits did not pull through properly on the order so I did not receive them, but I hadn't been charged in the first instance so no great issue, just disappointing . I will be ordering from them again.”

Posted 3 years ago

Thanks for your lovely feedback Cathryn! I'm so sorry your shortbread didn't pull through with your order, on the odd occasion there can be a wee technical glitch. If there is anything else we can do for you please send us over an email at hello@tartanblanketco.com.

Posted 3 years ago

“Good company. Quick shipping in nice box. I bought a recycled wool large blanket for a long size bed. There are some minor imperfections in the blanket but nothing to worry about and it has been finished well enough that I'm not worried about fraying. The Wool has a soft warm feel to it which I like - not quite as nice as lambswool or any fancier materials, but certainly nice enough for the price I paid! Would buy from these again”

Posted 3 years ago

“Ordered three for a special occasion and they are fabulous. Beautiful quality, visually and also packed so nicely. Would highly recommend and would buy again.”

Posted 3 years ago

“The blanket was beautiful and a very welcome birthday present. The only reason it’s 4 and not 5 stars is that the courier was a little late and had slightly damaged the box otherwise would have been a definite 5 star review as packaging and present perfect. Thank you.”

Posted 3 years ago

“A good size (to use as a shawl or doubled up over your knees), warm and a lovely tartan print of good quality.”

Posted 3 years ago

“Really soft blankets, and beautiful colours, but should have been another 20cm wider. Probably my fault for not checking the exact dimensions..”

Posted 3 years ago

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TBCo is rated 4.9 based on 6,978 reviews