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Platinum Taps & Bathrooms Reviews

4.33 Rating 27 Reviews
85% of reviewers recommend Platinum Taps & Bathrooms
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77.78%
21 Reviews
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14.81%
4 Reviews
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Karen
Verified Reviewer
"Delivered half of a toilet as other was damaged in delivery, opened to find it was also damaged! Had to chase this company for nearly a week ( promised daily on phone refund had been issued.... lies, it hadn’t been as PayPal and bank confirmed) finally got a refund this am after yet another call! Would definitely not recommend."
Helpful Report
Posted 1 month ago
Hayley Fagg
Verified Buyer
"'Tap' was completely useless. The thread to the fitting that goes beneath the sink was tapered, meaning the tap was literally flapping in the wind and could not be tightened without breaking the plastic nut. Had to get my own part manufactured to cure the problem (fortunately I have an engineer in the family) and although I didn't ask for a refund, as with a great deal of effort and some expenditure I resolved the problem myself the company didn't even bother responding with a sorry."
Helpful Report
Posted 8 months ago
Valerie Speers
Verified Buyer
"Customer service excellent. Product so much cheaper than elsewhere and excellent quality. Would highly recommend them."
Helpful Report
Posted 8 months ago
Gordon Hicken
Verified Buyer
"A first class product at a good price and very rapid delivery"
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
"Supplied the specific part immediately and delivered next day thanks."
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
"Delivered on time. Good service"
Helpful Report
Posted 8 months ago
Jackie Grimshaw
Verified Buyer
"I didn't receive any products from you as I didn't order any."
Helpful Report
Posted 8 months ago
Derek
Unverified Reviewer
"Great price and customer service, no issues with quality of products."
Helpful Report
Posted 9 months ago
Janet Hollingsworth
"All round reliability"
Helpful Report
Posted 10 months ago
Janet Hollingsworth
Verified Buyer
"Great price, great quality Would use Platinum again"
Helpful Report
Posted 10 months ago
Anonymous
Verified Reviewer
"Excellent ontime service"
Helpful Report
Posted 11 months ago
Anonymous
Verified Reviewer
"Fantastic customer service from Platinum Taps & Bathrooms. We had an issue with a damaged item on delivery and this was dealt with professionally and speedily to our complete sstisfaction. Would highly recommend."
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
"GOOD SERVICE AND VERY GOOD PRODUCTS, HIGHLY RECOMMENDED."
Helpful Report
Posted 11 months ago
Carmen Sherry
Verified Buyer
"I purchased my bathroom fittings over the phone - Adam was extremely helpful and very efficient with ensuring a smooth and prompt delivery - would highly recommend."
Helpful Report
Posted 11 months ago
Philip Dewell
Verified Buyer
"very stylish radiator and a good price"
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
"Ordered a WC at a good price but it arrived damaged. Spoke with Adam and had another sent out"
Helpful Report
Posted 11 months ago
Mary Carter
Verified Buyer
"Excellent tap, which we have enjoyed very much."
Helpful Report
Posted 11 months ago
Mike O
Verified Buyer
"Fast and efficient service even worked on a Sunday! Delivered when they said extremely satisfied!"
Helpful Report
Posted 11 months ago
James Holloway
Verified Buyer
"Cowboy outfit. Quick enough to take your money but unable to send things back. I had to go to my credit card issuer to claim the money back."
Helpful Report
Posted 11 months ago
Hi James

We apologise if you didn't experince the levels of service you required.
Our records show we collected the item and refunded the payment back to you without the Credit Card issuer getting involved.

If there is anything else you need we are happy to help.

Thanks

Platinum taps & Bathrooms
Posted 11 months ago
Lesley Elliott
Verified Buyer
"Quick delivery and excellent product. I would order from them again."
Helpful Report
Posted 11 months ago
Platinum Taps & Bathrooms is rated 4.33 based on 27 reviews
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