Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 1,598 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 1,598 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 15th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful people who had the right product, at the right price, available for collecti9n.”

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Posted 1 month ago

“Excellent service, delivered on time when stated.”

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Posted 1 month ago

“My order was exactly what I wanted as decried in the site and the price was also stated in total. Delivery was as stated when I talked with the staff at TE. For security I paid online as this is TE policity. My item arrived with reliable carried. Checked and fitted item which is great, I would use TE again. Note price for my item was very good compared to other Bathroom companies.”

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Posted 1 month ago

“Very pleased with service, next day delivery . Goods arrived in good order”

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Posted 1 month ago

“I would never buy from this supplier… I would never buy from this supplier again. Goods arrived promptly and OK but family illness and resulting availability of plumber meant item not installed as originally planned. It was then discovered that the item was unsuitable for our location but as we were outside the 14 day returns period, they totally refused to accept any Return goods, despite our explaining valid reason why the install was delayed. Very poor Customer Relations”

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Posted 1 month ago

We genuinely try our best to accommodate customer requests. However, since you contacted us to return the order delivered 4 weeks ago, unfortunately we were unable to accept your request.

Posted 1 month ago

“Super speedy dispatch of shower system. Arrived the next day. Highly recommended.”

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Posted 1 month ago

“Haven’t used our purchase yet as we are waiting for the plumber. However our order all looked fine when we checked it. Delivery arrived as expected.”

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Posted 1 month ago

“Very quick response, item exactly as advertised”

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Posted 2 months ago

“Fast delivery, all perfect 👍”

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Posted 2 months ago

“Excellent service, Great price, swift delivery. Many thanks”

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Posted 2 months ago

“Abode kitchen taps were good value and arrived within a few days. Was a little concerned when contacted by 'Koncepta' about my order. May have been useful to explain that Taps Empire are the online trading name of Koncepta. Also directly contacted by the delivery company to arrange delivery of my Koncepta order. HOWEVER, the delivery company were very helpful and the taps arrived in good condition, so very pleased. In these times of constantly worrying about scams, it would help if Taps Empire/Koncepta were clearer about their processes.”