Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,536 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,536 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Tap 'n Shower UK Ltd 5 star review on 28th December 2023

Anonymous

Anonymous // 01/01/2019

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“You are asking for a review and we still haven’t received it! It’s been months since we ordered it.”

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Posted 4 months ago

“Really quick delivery time. Had an issue with a part (not tap shower fault) .. had a replacement the next day.. great service and really helpful on the phone ..”

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Posted 4 months ago

“Items fine but one part not included which I didn't feel was clear on the listing, e.g., the part is shown in the installation guide on the listing but nowhere does it say this should be purchased separately, which obviously I'd have done if I'd known. Also DPD delivery was awkward and inflexible, other couriers provide a far better service in my view. If you've just paid almost £1000 on the basis something will be delivered to you it's quite annoying when it is in fact taken to a remote location far from where you actually live without you having any say in the matter. Not a great website and not a good courier either. Shame because the range of products on offer is good, but not much good if they're poorly described on the website and then difficult to get your hands on after you've paid for them. Two stars rather than one because I can't fault the items which did eventually arrive.”

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Posted 4 months ago

“All good just missed out on the one star as delivery was slightly longer than stated, the item came as stated & as new .”

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Posted 4 months ago

“Excellent product and service”

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Posted 4 months ago

“Good service, good products, fast delivery”

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Posted 4 months ago

“Joke of a company was told delivery would be late Friday and then had a call form Telfords saying it would be Tuesday customer is very unhappy and no email or phone call back out of courtesy.”

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Posted 4 months ago

“Beautiful item. Greats communication, super fast delivery, best online price and exceptional packaging.”

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Posted 4 months ago

“Excellent service. Fast delivery.”

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Posted 4 months ago

“Very quick delivery, excellent product and very easy to use love it”

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Posted 4 months ago

“Competitive price, a problem with item handled promptly and with satisfaction.”

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Posted 4 months ago

“Excellent very good price for a quality product. Super fast delivery.”

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Posted 4 months ago

“Love this tap great quality.”

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Posted 4 months ago

“Very good quality product, (Tavistock Compass cupboard), delivered promptly, well packaged in perfect condition. Delivery was on the expensive side, but one of the penalties of living in the South West.”

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Posted 4 months ago

“Bought an expensive tap from Tap 'n Shower UK Ltd - charged £10 for delivery with Evri - received in excellent condition and installed. Great service.”

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Posted 4 months ago

“Delivery arrived online. Their telephone service is not very good just goes in a loop I did eventually get through the next day.”

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Posted 4 months ago

“Exactly what we wanted and perfect dealing with the company from ordering to delivery.”

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Posted 4 months ago

“Very happy with service from Tap ‘n Shower”

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Posted 4 months ago

“Easy to order and very quick delivery. Great!”

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Posted 4 months ago

“We were not told that our item needs to be ordered from hansgrohe. This meant a delay in our shower and bathroom for a month. We chased this item, for weeks and it was delayed by a further week. Once it finally arrived, the main item - the concealed valve was MISSING. We are now waiting for this to be further delivered. This will mean our shower will be delayed a further month and so in total, we have not had a shower/bath for 2 months total. We have had to make other living arrangements and our builders are not happy either. This is a terrible service.”

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Posted 4 months ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,536 reviews