Tails.com Reviews

Name: Tails.com
Rating: 4.63

4.6 Rating 1,364 Reviews

92 %

of reviewers recommend Tails.com

Company Reviews

Metrics

Info

4.6

Based on 1,364 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0203 322 4448

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Tails.com 1 star review on 6th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service our little feller loves the choice of foods , and you have the piece of mind of where his food has come from . He highly recommends tails for his diner”

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Posted 4 months ago

“Never had any problems with Tails. They keep me updated and the web site is easy to use.”

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Posted 4 months ago

“My retriever is 5 years old and it has always been a struggle to find a food that doesn’t upset his stomach. Since starting Tails.com he hasn’t had one loose stool, he isn’t waking me during the night with an upset stomach and bowl is completely clean! Wonderful.”

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Posted 4 months ago

“Tails..com has excellent customers service. I have never had to return anything I have received from tails. Delivery is quick. The price is not very expensive.”

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Posted 4 months ago

“Always delivered on time and Bear loves it”

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Posted 5 months ago

“We got a new puppy and she had digestive issues; with the older dog being very picky about food as well, I decided to try Tails. Result: two happy, healthy dogs! They both tuck into their meals with enthusiasm now. The dental chews are great too.”

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Posted 5 months ago

“Delivery is easy to organise and always comes on time. Our dog has tried other well known brands but really loves Tails.com food.”

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Posted 5 months ago

“Great value for excellent quality. Service has been excellent, deliveries on time. Website easy to use when selecting orders. Any queries have been dealt with efficiently and given excellent customer service.”

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Posted 5 months ago

“Great food for dogs my Frenchie l9ves the food”

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Posted 5 months ago

“Jess like the variety and as long as She is Happy I am Happy”

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Posted 5 months ago

“Really happy we switched Winnie onto Tails food. She loves every combination of the wet + dry food we mix up for each meal, she eagerly eats everything up in one go as a rule & makes us giggle when we hear her licking the bowl to bits at the end! Talk about 'clean plate club'! 🤣 She's lost some weight & her coat & skin are so much better for having a tailored & measured diet that suits her pawfectly 😋 We had a happy lively little fur bundle before but now she's extra happy & so are we knowing her diet is the best for her. 😍”

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Posted 5 months ago

“Really great quality dog food and has given my old dog more energy😁”

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Posted 5 months ago

“Good quality food. More importNtly Mac loves it!”

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Posted 5 months ago

“I couldn't be happier with this company and the genuine care they have for the well-being of my dog. They helped me find the perfect mix of their wet food and kibble and my dog loves it. This company is professionally managed and haven't had any issues what so ever. The costs are well worth it for the service they provide”

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Posted 5 months ago

“I look forward to my delivery, Dave has always had dry food over the last 10-11 years and has thrived on this, as he was getting older he wasn’t enjoying this and would only eat it if i added some wet food. Since changing to tails.com we have empty dishes every day. Lots of variety of flavours.”

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Posted 5 months ago

“Great customer service Tailored experience ie food, snacks and toys for your pet”

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Posted 6 months ago

“Great service, I have a Frenchie with a really sensitive stomach, I tried everything and nothing worked for him until tails!! Absolutely over the moon. Great price and love the delivery to the door service. Can’t recommend tails enough”

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Posted 6 months ago

“My dog was a very fussy eater until I found Tails.com. He loves his food, both kibble and wet food. I love the idea of delivery every month, makes life easy. Its great that I can change what I order and delivery dates too every month.”

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Posted 6 months ago

“One of my dogs eats anything but my newest little rescue is a little picky. I had tried her on a few different makes but she wasn’t that interested and also, everywhere I looked they were always out of stock. Thought I’d try Tails and both of my dogs absolutely love it. My little one now runs in from the garden when she hears me opening it!”

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Posted 6 months ago

“Really good portion size for your pet. Flavours that he likes. Really good delivery and able too order extras ..”

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Posted 6 months ago

Tails.com is rated 4.6 based on 1,364 reviews