“Murphy wouldn’t eat any dog food at all wet or dry I was at my wits end worrying then I saw tails ad so might give them a try omg he ate the lot I’ve even introduced tails to friends and family there dogs love it too”
“I love this company. My dog is super fussy with food but loves her mix. It’s easy to navigate the website, the customer service is spot on when I had a problem this week and having the food dropped off monthly is a no brainer. Happy customer ❤️”
“Tails has completely changed Zacary, before hand his coat was dull and dry but now thanks to a specially tailored menu it’s fluffy and glossy . Great value for money, delivered straight to your door , you can change your delivery when you need to - bring forward/delay/add to/ suspend
I’m no longer paying out at the supermarket for food that I’m honest sometimes zacary just won’t entertain”
“Poppy loves her tails meals which she has twice a day. She tolerates the food well considering her allergies. She is a healthier weight than when we first put her into tails dry food. Her coat remains soft. Poppy gets excited when I am getting her food ready and will ask for more if she wants it ( she does not always get more ! ). Thank you tails poppy and Grandma x”
“Wellington loves his food, we had an issue with his flatulence but since stopping all the wet food that contains fish this is much better however he still has dry flaky skin which is why I gave it 3stars”
“My dog loves his food now and can’t wait for feeding times, nothing is ever left and if the cat gets a chance he tries to eat it too.. My dogs coat and skin have improved and he hasn’t had a ‘hot spot’ since we have changed to Tails, so we are very happy!”
“Tails.com are brilliant and the food arrives at a time it is required. You can contact them online and requiest a delay if necessary or add things like treats or poo bags to your order. They are very reliable and punctual.”
“Since diva has been having tails special diet it has improved her skin and fur, she doesn't itch her self like she did, she is much more healthier now I am really pleased that I chose to change divas diet as it has made her alot healthier and she has got more energy and is enjoying life more.”
“I tried Tails as I have a fussy puppy and nothing has changed.
The service from tails is really poor considering it's meant to be tailored to your pet. The algorithm seems sophisticated, but if you need to fine tune it their team are really slow to respond and ask the same questions you've already given answers for.
My dog does not lick her bowl clean and I'm not confident that portions are suitable for her age/exercise/breed after reviewing it multiple times with the tails team.
Delivery was speedy. The quality of the wet food is higher than the kibble.
Given the poor service and the high price, tails is not worth it in my opinion.”