Tackleuk Reviews

Name: Tackleuk
Rating: 3.23

3.2 Rating 124 Reviews

56 %

of reviewers recommend Tackleuk

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Metrics

3.2

Based on 124 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Tackleuk 1 star review on 8th January 2022

Anonymous

Tackleuk 1 star review on 13th July 2016

Robbie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had the products I wanted at a good price, and good quick delivery at a fair price.”

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Posted 6 months ago

“Bought for a birthday presant and they look good what my son asked for thanks got them on time”

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Posted 6 months ago

“They sent out a delivery late and when it arrived had a damaged item, refused to let me return the single item and wanted me to pay to return the whole order. Basically the worst service I have experienced when it goes wrong just rude and don,t tell the truth. Simply shop else where! Be warned!”

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Posted 8 months ago

“Terrible customer service after 6 phone calls ordered 21dec and paid next day delivery item apparently will be delivered today 4th jan no compensation for extra postage I paid get the impresssion from the helpline they couldn’t give a stuff just fob you off any issues take it up with the manager I would if I could opened a ticket for a complaint heard nothing my advice steer clear avoid like the plague use angling direct or Glasgow angling centre at least these are reputable companies not lying theives”

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Posted 1 year ago

“Abysmal customer service, after previously being happy with how quick my items arrived, when I went to use the floats I realized one was faulty. I disposed of the float assuming that tackle uk would be happy to replace the item without any questions asked since it was of little monetary value. But no they say they'd need to inspect the float first. Probably something they should of done before shipping them to me. The worst customer service I've ever dealt with I wont be using again.”

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Posted 1 year ago

“Awful customer service, had a hole in rod bag and refused to do anything. Said it was packaging”

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Posted 2 years ago

“Delivery very slow”

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Posted 2 years ago

“Good service, competitive pricing and on time delivery Would certainly use again”

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Posted 2 years ago

“Good prices and fast delivery.”

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Posted 2 years ago

“I should have read the reviews for this company ,I have ordered before, should have learnt from my first experience, I ordered frozen bait when it arrived it was useless ,phoned tackleuk the response was just refreeze it ,just went in the bin advice is use anybody but this company”

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Posted 2 years ago

“Very poor service. DO NOT buy from this company!”

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Posted 2 years ago

“If you want anything in a rush, or for a session within the next week or so, dont bother. Considering my order was over £100 and have shopped there before(similar mistake on past order I must add), there was zero care taken over the order then the following customer service. Took until the final day of the expected delivery date just to notify me that 4 1kg bags of wait were out of stock, not just 1, all 4...great system(or workers as thats who you blamed in the end). Took 5 days to tell me this then used the weekend as an excuse...umm seems legit. Email also didnt state which item which is handy. Worst part of it all was the customer service I received. Their reply to an actual/official complaint was...."we are all humans and can make mistakes". Very much the worst reply to a complaint iv heard, equal to saying "ah well, unlucky!" Honestly, dont waste your time and effort with this store.”

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Posted 2 years ago

“Had nothing but excuses from this company. Will never use again. Take a quick review search and you'll see they have a bad reputation.”

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Posted 2 years ago

“Absolutely disgusting service. Item delivered to my dustbin so was nicked so they claimed through royal mail & then heard nothing from them so £110 down & no goods to show for it. Fobbed me off until they made their claim (which royal mail have confirmed) then ignored any emails. Total ignorance & theft of my money”

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Posted 2 years ago

“Highly delighted with my purchase, arrived by courier within 2 days at no extra cost. Would buy again from this company. Have read the reviews below and find them inexplainable, if I had read these prior to buying my item I probably would not have used them.”

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Posted 2 years ago

“Absolute shambles. Ordered online, received completely random items and given no explanation to why. Wasted my time and money. I now cannot go fishing on the weekend and have lost a big deposit as it was a night session. Avoid this company.”

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Posted 3 years ago

“Not received goods .. 5 weeks n counting”

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Posted 3 years ago

“Shocking customer service. Stock levels incorrect Incorrect items sent Got proof they have received items back but still no refund over a month later. Avoid like the plague”

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Posted 3 years ago

“bought 2 filet knifes not received any asked for money not received , liars no customer service don't waste your time and money meny good shops on line avoid scammers”

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Posted 3 years ago

“Avoid at all costs. Bought a faulty brolly that had a hole. Cost me nearly £20 to return and they will not be covering postage so I am now £20 out of pocket and no brolly. Time and money wasted. Terrible Company.”

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Posted 4 years ago

Tackleuk is rated 3.2 based on 124 reviews