SWR Home and Outdoor Reviews

4.8 Rating 624 Reviews
97 %
of reviewers recommend SWR Home and Outdoor
4.8
Based on 624 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
SWR Installations Review - Reviews.io ⭐⭐⭐⭐⭐ Excellent service through sales, after-sales and installation. Courteous, efficient and quality product and installation.
Read SWR Home and Outdoor Reviews

About SWR Home and Outdoor:

SWR offer a first class Garage Door, Front Door and Awnings Installation service for both Domestic and Commercial customers throughout Herts, Beds, Bucks and London.

Visit Website

Phone:

01442 210741

Email:

sales@homeandoutdoor.co.uk

Location:

12 McDonald Way,
Hemel Hempstead Industrial Estate,
Hemel Hempstead
Hertfordshire
HP2 7EB

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SWR Home and Outdoor 5 star review on 10th February 2023
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SWR Home and Outdoor 5 star review on 10th February 2023
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SWR Home and Outdoor 5 star review on 16th January 2023
Mr C Edwin
SWR Home and Outdoor 5 star review on 3rd November 2022
Mr M Brooke
SWR Home and Outdoor 4 star review on 30th August 2022
Mr J Martin
SWR Home and Outdoor 5 star review on 25th August 2022
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SWR Home and Outdoor 5 star review on 19th August 2022
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Anonymous
Anonymous  // 01/01/2019
The weather was horrible your guys got on and did a great job. Always explaining and always polite great service.
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Posted 1 year ago
The team that turned up were very polite and friendly, fitted our new door and answered any questions we had.
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Posted 1 year ago
Dave and Joe from SWR fitted a Hormann garage door for us earlier this week. The work went very well and was completed in a timely fashion. No mess, no fuss, just a great job by a couple of great guys. Post installation they showed me both how to operate and lubricate the doors/ mechanism. This was done professionally and with patience. Additionally, I had to delay installation for around 4 weeks due to a leak in the garage roof. At no point during this time was I pressed by SWR for an installation date, they just stored the door until the leak was sorted. Great customer service. Finally, this, my first experience of SWR, has led me to believe that it is a professionally managed company with an astonishing high level of customer focus. Well done to all concerned.
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Posted 1 year ago
The lady on the phone listened to my problem, made some suggestions I could try, n But when they didn't resolve the problem, very quickly arranged for engineers to come out to my home.The engineers have diagnosed the problem and are requesting a quote for the necessary to fix the problem.
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Posted 1 year ago
Very impressed with the service that I received from start to finish and I will have no hesitation in recommending SWR, to my friends and colleagues.
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Posted 1 year ago
The showroom had a good range of doors to view with the available colours. It was easy to order the door via email and make alterations before submitting the order. The 2 guys who fitted the door arrived on time and were very polite; they explained how the door lock operated and how the door handle should be treated. I was very pleased with the whole experience.
SWR Home and Outdoor 5 star review on 10th February 2023 SWR Home and Outdoor 5 star review on 10th February 2023
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Posted 1 year ago
On time Very polite Explained what the problem was Carried the adjustment expertly
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Posted 1 year ago
SWR Home and Outdoor have been a joy to work with from the initial quote to the fitting. They are professional and highly competent. We couldn't be happier with our new front door!
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Posted 1 year ago
Brilliant service, the installers of my new garage door were friendly and professional. Very Pleased 10/10.
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Posted 1 year ago
Job well done
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Posted 1 year ago
Very efficient team, excellent HO support and comms
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Posted 1 year ago
Had a Rock door installed by them in December 2022. 3 years ago had a new garage door installed by them. The lead time is very long and it took even longer as it was delayed so it's very annoying waiting. But excellent service and communication. Very nice guys who come and do the installation. Would definitely deal with them again.
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Posted 1 year ago
Avoid Horman doors. Whilst we have no issue with the installation the door had a scratch within two weeks of installation, we can only presume it's from opening and closing the door which is the basic function so Hormann garage doors arent worth the price tag - maybe buy a cheaper product replace more often. We viewed the product in SWR's showroom and feel the reassurances about the improvements about scratches given by Scott were misleading and there didn't seem any surprise when we said it was scratched already. As an update Hormann have confirmed that scratches happen so unless you want a garage door you don't open buy an alternative product. I can't recommend SWR on this basis.
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Posted 1 year ago
SWR were responsive, efficient and their installation was excellent
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Posted 1 year ago
Hi Mr Hollander thanks for taking the time to leave a review. Kind Regards, Home & Outdoor Team
Posted 1 year ago
From sales through survey to finish was all very good with friendly professional fitting. Thank you.
SWR Home and Outdoor 5 star review on 16th January 2023
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Posted 1 year ago
Hi Mr Edwin, Thank you, glad you're happy with the service. Installation looks great! Kind Regards, Home & Outdoor Team
Posted 1 year ago
20 years or so ago we got SWR to install an automatic garage door system. Recently a fault developed with one door. I contacted the team and Contract Manager Amy was super professional and helpful. An engineer visit was arranged in the same week, and when the team turned up the problem was resolved efficiently. Great customer service, thanks all.
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Posted 1 year ago
Hi Mrs Waller, Thanks for the review and choosing SWR Home & Outdoor. Kind Regards, Home & Outdoor Team
Posted 1 year ago
From our first telephone call through to survey and installation its been a joy being a SWR customer. We originally used SWR services in 2014 and now that we wanted to incorporate an additional awning we had no hesitation in choosing SWR again trustworthy, reliable, great customer communication, VFM and awesome customer engagement 100% recommend TEAM SWR
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Posted 1 year ago
Hi Mr Esner, Thank you for being a loyal SWR customer! We're delighted that you used our services again after all those years. Kind Regards, Home & Outdoor Team
Posted 1 year ago
the service was prompt and excellent
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Posted 1 year ago
Thank you for leaving a review. Kind regards, Home & Outdoor Team
Posted 1 year ago
Excellent service from beginning to end.
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Posted 1 year ago
Hi Mr West, Thanks for taking the time to leave a review! Kind Regards, Home & Outdoor Team
Posted 1 year ago
Excellent professional and friendly fitters have delivered a fantastic door that looks great and is fitted and finished to a very high standard.
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Posted 1 year ago
Hi Mrs Hall, Thanks for leaving a review. Great to hear you thought our service was excellent. Kind Regards, Home & Outdoor Team
Posted 1 year ago
SWR Home and Outdoor is rated 4.8 based on 624 reviews