“I have set up a number for the charity I am working with and the process was really easy, the costs were kept to a minimum and setting up our personalised preferences within the app was very straightforward. The support from our Customer Services Team Leader was really efficient and easily accessible.”
“The setup was quick and easy, my number started working right away. It’s very professional, I’m very impressed with the quality. I had a few things to sort out and I spoke to Toby, he sorted it very quickly over the phone.”
“The guys at switchboardFREE have always been incredibly helpful and nothing is ever too much trouble for them. Toby helped me most recently as our phone lines were going straight to the out of hours message and I didn't know how to stop it. He went through each "department" testing everything for me and found the issue and fixed it for me within about 10 minutes. Thank you Toby!”
“Excellent service - we used this as a Covid mutual aid support line during 2020 - it was a god send, allowed various people to take turns on a rota of answering calls which was so efficient. Also great call recording & logging functionality that was so useful to us if calls were missed. Lots of other options for messaging, call backs, text alerts etc.. - there was also a very low fee for the first few months which allowed us to make sure it was the right thing for us, and thereafter the full monthly fee was very reasonable for the service provided. We hope we never have to use this again, but if we do we would definitely go with SwitchboardFree”
“I was very satisfied with the service overall and I have only cancelled as we are not making use of our number due to a change in our business model.
I received a very satisfactory and friendly service from Customer Services Manager Toby Whittington who helped me with a very smooth cancellation process which provided me with full satisfaction.”
“Spoke to a member of staff (Toby) regarding login issues. He was immediately able to help resolve my issues. Was friendly, helpful and very professional. I was extremely impressed at how reliable the staff were art calling me back.”