SwitchboardFREE Reviews

Name: SwitchboardFREE
Rating: 4.90

4.9 Rating 1,064 Reviews

98 %

of reviewers recommend SwitchboardFREE

Company Reviews

Metrics

4.9

Based on 1,064 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service and good online telecom solutions”

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Posted 2 years ago

“Just started to use this service and it works really well. There are a lot of features and the system is flexible, and all manageable from my computer or my phone via the app. Hannah in customer services has been brilliant, on hand to answer any questions.”

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Posted 2 years ago

“A bit of a bumpy start with some things not quite working out the box, but their support is responsive and helpful and got it sorted. The platform feels relatively stable and has lots of cool features that really allow us to fit it around our business rather than have to fit our business around them which is great. Over the next few months we'll see if they're as good as we hope.”

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Posted 2 years ago

“So impressed with Hannah and the team. Helped set up the account in no time. Outstanding customer service, would highly recommend!”

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Posted 2 years ago

“Fantastic, Friendly, Helpful... Been with them for nearly 15 years... Wouldn't use anyone else.”

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Posted 2 years ago

“really good and simple service. the person who dealt with us explained everything in very understandable terms and provided exactly what we wanted”

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Posted 2 years ago

“Hannah, was extremely helpfull, she sorted directed me through setting up our switchboard”

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Posted 2 years ago

“Thank you”

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Posted 2 years ago

“I have used SwitchboardFREE before and have always found it very easy to use. I am also pleased by the level of service from the customer service department if there ever was an issue that I had. Great product for great prices!”

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Posted 2 years ago

“SwitchboardFREE has made choosing a small business VoIP system easy and stress-free. Hannah explained everything and assisted with the setup. What SwitchboardFree offers is a complete package that allows us to adapt as our business changes.”

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Posted 2 years ago

“I was very pleased with Zoe, she was very helpful and guided me through setting up our switchboard”

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Posted 2 years ago

“Great way to have a professional business number. Very cost effective, and full featured - I can't think of functionality that I'd need that SwitchboardFREE don't provide. A special call out to their customer service (thank you Zoe!) who have been able to help me with a specific and slightly unusual request and showed amazing support and empathy. The mix of an incredibly efficient automated system, backed up by wonderful human beings when needed is a winning combination.”

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Posted 2 years ago

“Cheap and affordable.”

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Posted 2 years ago

“The system itself sounds great, we will only know in due course whether it will work for our organisation. Setting up the system for our requirements was confusing to start but with the help I received from your people I now believe we got there in the end.”

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Posted 2 years ago

“excellent customer service.”

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Posted 2 years ago

“Good service friendly and professional customer service”

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Posted 2 years ago

“Quick efficient answer to my query regarding our annual statistics. Thanks.”

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Posted 2 years ago

“Easy to manage business telephone line service, we especially like the ability to preplanning variable switchover times function which works well as we have variable office hours and remote cover supplemented by the pocket receptionist in event of no answer. Support is always easily contactable if you have an FAQ..”

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Posted 2 years ago

“Excellent customer service!”

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Posted 2 years ago

“Very good customer service, Hannah Welsh was very helpful.”

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Posted 2 years ago

SwitchboardFREE is rated 4.9 based on 1,064 reviews