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swiss-store.co.uk Reviews

4.8 Rating 1,841 Reviews
97 %
of reviewers recommend swiss-store.co.uk
Company Reviews Product Reviews
2,504
 Metrics Info
4.8
Based on 1,841 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read swiss-store.co.uk Reviews
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Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

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5
Julie
Julie
Verified Buyer
“My personalised order arrived in good time, lovely Swiss army knife for a silver wedding anniversary gift. The blades are very sharp & quite stiff to open, my husband cut himself instantly.”
swiss-store.co.uk 5 star review on 23rd October 2023
Helpful Report
Posted 6 months ago
5
Robert
Robert
Verified Buyer
“Genuine replacement watch strap for my Mondaine watch.”
swiss-store.co.uk 5 star review on 18th June 2023
Helpful Report
Posted 10 months ago
5
Robert
Robert
Verified Buyer
“Great stocks, very prompt delivery”
swiss-store.co.uk 5 star review on 6th March 2023
Helpful Report
Posted 1 year ago
5
Mark
Mark
Verified Buyer
“Needed a new strap for my Mondaine watch. The original blue textile strap was on its last legs. A like-for-like repair from Mondaine was £20 more than the one I got from you guys. And it was delivered in 3 days. Result 👍👍⌚️”
swiss-store.co.uk 5 star review on 18th February 2023 swiss-store.co.uk 5 star review on 18th February 2023
Helpful Report
Posted 1 year ago
5
Jeff Romain
Jeff Romain
Verified Buyer
“I had purchased a Victorinox INOX watch on an expanding rubber strap 18 months ago but I thought that the metal bracelet be a good idea. During an online session I noticed 'Swiss store' and took the plunge. I was kept in the loop throughout and given a Royal Mail tracking number. Said bracelet was in my possession before I knew it. Watch/bracelet combination is a marriage made in heaven.”
swiss-store.co.uk 5 star review on 11th November 2022
Helpful Report
Posted 1 year ago
5
Martin Baker
Martin Baker
Verified Buyer
“Such a fantastic collection and so easy to order! And it arrived within a couple of days, sooner than I needed it! ❤️”
swiss-store.co.uk 5 star review on 2nd October 2022
Helpful Report
Posted 1 year ago
5
Shane Huffer
Shane Huffer
Verified Buyer
“I recently found Swiss store on line and I bought a new knife a victorinox evolution 28 a brilliant knife I have been using victorinox knifes for over 30 years and never been let down i also highly recommended Swiss store no hassle purchase from start to finish .”
swiss-store.co.uk 5 star review on 21st September 2022 swiss-store.co.uk 5 star review on 21st September 2022
Helpful Report
Posted 1 year ago
5
Simon Back
Simon Back
Verified Buyer
“Excellent product (new watch strap) delivered quickly at a good price.”
swiss-store.co.uk 5 star review on 28th August 2022
Helpful Report
Posted 1 year ago
5
Captain Thomas
Captain Thomas
Verified Buyer
“Next day delivery and personalised on top of it! Even without ordering, I also received a complimentary small whet stone! This is unbelieving great service! A great example for ALL companies doing online sales.”
swiss-store.co.uk 5 star review on 13th June 2022
Helpful Report
Posted 1 year ago
5
Lorraine Ward
Lorraine Ward
Verified Buyer
“Ordered 3 engraved Huntsman Swiss Army Knives for family members and I am extremely happy with my purchases. The personalisation makes them very special and the quality of the knives is second to none. Very reasonably priced too. Thank you”
swiss-store.co.uk 5 star review on 30th December 2021
Helpful Report
Posted 2 years ago
5
Michal Madany
Michal Madany
Verified Buyer
“I am very pleased with the quality and the way it is made. A product worth recommending.”
swiss-store.co.uk 5 star review on 27th April 2021
Helpful Report
Posted 2 years ago
5
Daniel Book
Daniel Book
Verified Buyer
“Perfect knife. Great for my camping and hiking trips. You never know when you might need to open a few beers or a bottle of wine!! Very quick delivery. I will buy from them again.”
swiss-store.co.uk 5 star review on 14th December 2020
Helpful Report
Posted 3 years ago
5
Steve Mellor
Steve Mellor
Verified Buyer
“So I own rather a lot of saks and quite a few mods and some printed letter stuff...but never had an engraved one. I came across a Rally whilst looking for a 58mm for a specific EDC carry...not a model I’d seen before but looked useful and to find out the store did etching too was a double bubble!!! I was surprised at how quick from ordering to getting it was!!! and was impressed with the quality for the price. I’m thinking it might not be my last buy from here (oh marvellous MORE SAKS!!!) as the service was spot on!!! Regards. Mello.”
swiss-store.co.uk 5 star review on 13th December 2020 swiss-store.co.uk 5 star review on 13th December 2020
Helpful Report
Posted 3 years ago
5
Andrew Kirton
Andrew Kirton
Verified Buyer
“Order arrived so quickly I was taken by surprise! You won't beat this. Thanks.”
swiss-store.co.uk 5 star review on 18th November 2020
Helpful Report
Posted 3 years ago
5
GEOFFREY PRANKETT
GEOFFREY PRANKETT
Verified Buyer
“The knife arrived very promptly and was exactly the quality that I expected. My last Swiss Army Knife lasted 30 years before wear and tear forced me to replace it. This one will last just as long; I’m sure.”
swiss-store.co.uk 5 star review on 3rd November 2020
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Excellent service with fast delivery! Really happy with bag and even happier with the price .”
swiss-store.co.uk 5 star review on 27th March 2019
Helpful Report
Posted 5 years ago
4
Ali Hasan
Ali Hasan
Verified Buyer
“Very reliable bag, however colour described in pictures is not exactly what I recieved it's all black instead of Gray front pocket as shown in pictures.”
swiss-store.co.uk 4 star review on 30th January 2019
Helpful Report
Posted 5 years ago
5
Jim McDonald
Jim McDonald
Verified Buyer
“The delivery was very quick, which is particularly great because without my Swiss Champ (nicked by Cape Town Airport security) I am lost - it was my best tool, and good friend. Now thanks to Swiss Store I am restored to having the Champ again. The new knife was not cheap but the it is more than worth it, and Swiss Store threw in a sharpening stone, which hones the blade without scratching it. A bonus was my name engraved on the side. How they did it in the time beats me but I’m very grateful. I’ve already repaired something with a combination of the pliers and small blade. Thank you Swiss Store, I’m well pleased!!”
swiss-store.co.uk 5 star review on 22nd January 2019
Helpful Report
Posted 5 years ago
5
Kristina Thompson
Kristina Thompson
Verified Buyer
“I bought this as an engagement gift for my fiancé. He absolutely loves it, it's perfect and the inscription just tops it off.”
swiss-store.co.uk 5 star review on 9th November 2018
Helpful Report
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Excellent service, next day delivery. Easy to use website. Bought a Swiss Army knife as a christening present for my nephew, also had it engraved with his name on the knife and gift boxes tin. Parents loved the gift.”
swiss-store.co.uk 5 star review on 8th September 2018
Helpful Report
Posted 5 years ago
5
BOB SIMMONDS
BOB SIMMONDS
Verified Buyer
“I ordered the wrong size strap for my lovely Mondaine Swiss Watch; I think its an age thing ! This was soon sorted by Sophie Baldwin and the correct size despatched very quickly and the watch is now on my wrist again. Truly indicative of the manufacturing country and their motto 'Quality Our Passion'.”
swiss-store.co.uk 5 star review on 13th July 2018
Helpful Report
Posted 5 years ago
5
Katie Curran
Katie Curran
Verified Buyer
“Really happy with the purchasing process, the product and how quickly it arrived. I would definitely recommend to friends and family.”
swiss-store.co.uk 5 star review on 10th July 2018
Helpful Report
Posted 5 years ago
5
FERNANDO JORGE RODRIGUES DA SILVA
FERNANDO JORGE RODRIGUES DA SILVA
Verified Buyer
“Very fast sending; friendly and fast replies to contacts. However, I think you should take adequate measures to improve tracking of orders (my order #27387 (SWI27387) has been received in the morning of the 28th June and, according to the last information available in AFTERSHIP website, the same order "LEFT THE INTERNATIONAL" on the 27th June.”
swiss-store.co.uk 5 star review on 28th June 2018
Helpful Report
Posted 5 years ago
4
Alistair Stuart
Alistair Stuart
Verified Buyer
“A mesh strap to replace my worn out leather one for my Mondaine mens watch. A free tool was a nice touch but a couple of replacement pins would be a good idea.”
swiss-store.co.uk 4 star review on 30th May 2018
Helpful Report
Posted 5 years ago
5
Shane Gadd
Shane Gadd
Verified Buyer
“Fantastic Swiss Army Knife "Huntsman" Engraved beautifully!! prompt delivery.. Nicely Done thank you!!!”
swiss-store.co.uk 5 star review on 8th May 2018
Helpful Report
Posted 5 years ago
4
Verified Buyer
Anonymous
Verified Buyer
“The watch i ve got is amazing , good quality .”
swiss-store.co.uk 4 star review on 16th January 2018
Helpful Report
Posted 6 years ago
5
Nigel Bowman
Nigel Bowman
Verified Buyer
“Great selection of pen knives available, very competitive prices and rapid delivery”
swiss-store.co.uk 5 star review on 11th July 2017
Helpful Report
Posted 6 years ago
2
Hugo Ong
Hugo Ong
Verified Buyer
“I ordered a pocket knife and requested to have personalised engravings on the body of the knife. The personalised message are printed in the wrong font which is not what I chose when i make the payment online. Furthermore, there are lots of scratches on the engraved panel and they are quite evident as the panel has a red gloss surface and the scratches are in white.”
swiss-store.co.uk 2 star review on 4th May 2017
Helpful Report
Posted 6 years ago
Hi Hugo, Please accept our apologies for the error on the engraving of your tool, we pride ourselves on the quality and finish of our work and will be sending a replacement product out to you today. Thanks Matt
Posted 6 years ago
5
Adam Rayner
Adam Rayner
Verified Buyer
“fast delivery...great item”
swiss-store.co.uk 5 star review on 3rd February 2017
Helpful Report
Posted 7 years ago
swiss-store.co.uk is rated 4.8 based on 1,841 reviews
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