swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.84

4.8 Rating 1,840 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 1,840 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

Write Your review

Tell us how swiss-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

swiss-store.co.uk 5 star review on 23rd October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“User friendly website and very prompt customer service, they are very quick to answer my enquiries and were very helpful”

Helpful Report

Posted 3 years ago

“The 'red jelly' replacement for my 20 years plus knife was disappointing.”

Helpful Report

Posted 3 years ago

Hi, sorry to read you were disappointed by the product, you are able to return it if not completely satisfied. Best wishes, Jude Swiss Store

Posted 3 years ago

“Fast delivery. Engraved present for my Dad and he's happy with it. 😁”

Helpful Report

Posted 3 years ago

“Ordered a replacement watch strap which was sent very promptly.”

Helpful Report

Posted 3 years ago

“The service was efficient and in time, which was important because the secateurs were a gift for my son-in-law’s birthday. I would definitely consider using Swiss Store again”

Helpful Report

Posted 3 years ago

“I love the Mondaine watch however the straps really let it down. I’ve had my watch for over five years with no problem however have had to replace my strap On four occasions. Last year I complained after my strap needed replacing after one year and received a reply that the straps were of excellent quality and they hasn't had other complaints.I love the red strap however I will now need to look for a plain leather strap elsewhere. At the cost it is unacceptable that it needs replacing after a year. The service was fine. Thanks”

Helpful Report

Posted 3 years ago

“Placed a order and within a couple of days it landed on my door step just a brilliant service thanks”

Helpful Report

Posted 3 years ago

“Very good Would have been useful to see how engraving looks on a knife and not just on a screen”

Helpful Report

Posted 3 years ago

“Didn't cover themselves with glory initially (sent the wrong item - Pioneer Alox rather than the Pioneer X Alox that I ordered); but when queried sent the replacement by next day delivery.”

Helpful Report

Posted 3 years ago

“Quick delivery even during lockdown, and engraving is really nice. Only issue was it looks like when putting the item back in the box post-engraving the internal plastic tray was broken. So a little disappointing to give a gift in damaged packaging. But overall, good service thank you.”

Helpful Report

Posted 4 years ago

“Fantastic company quick and efficient only gave 4 stars as wish I had the option to engrave the box with something different like the name of the person you were giving it to”

Helpful Report

Posted 4 years ago

“The website worked well and the strap arrived quickly and was easy to fit. I nearly tried to find another supplier who didn’t ask for my date of birth which I find intrusive. I would have given 5 stars but for this.”

Helpful Report

Posted 4 years ago

“The recipient of my gift (red Mondial watch strap) was very pleased with it!”

Helpful Report

Posted 4 years ago

“Product was out of stock but I was quickly informed and given choices. When product back in stock it was quickly engraved and dispatched with good comms throughout.”

Helpful Report

Posted 4 years ago

“Great service love the products”

Helpful Report

Posted 4 years ago

“Prompt delivery and professional follow-up”

Helpful Report

Posted 5 years ago

“I think this is an very good site and offers a large range. The only exception is that when I ordered my part (international shipment) they do not provide the tracking information automatically to your email. They advise that you have to contact them to receive the tracking information.”

Helpful Report

Posted 5 years ago

“Very good product and service.”

Helpful Report

Posted 5 years ago

“I bought a Swiss army knife and it arrived in two days. Thank you”

Helpful Report

Posted 5 years ago

“Prompt delivery, as described although not used yet. Identity on Credit card statement confusing and got as far as query with bank. Eventually identified Swiss logo on Outdoors Website”

Helpful Report

Posted 5 years ago

swiss-store.co.uk is rated 4.8 based on 1,840 reviews