Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,154 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,154 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 20th March 2024

Conrad Davies

Swinnerton Cycles 5 star review on 15th October 2023

Geoff Pell

Swinnerton Cycles 5 star review on 3rd October 2023

Deanna Eryynn Mahanay

Swinnerton Cycles 5 star review on 29th September 2023

Jon Best

Swinnerton Cycles 5 star review on 10th June 2023

Jeffrey Culla

Anonymous

Anonymous // 01/01/2019

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“Great service, and good dental hygiene. Two things you don’t often find in a British bike shop. Service was faster than a hound dog with his balls stuck in a coon trap.”

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Posted 3 years ago

“Slight problem with tracking my order due to email address typo - my fault. Swinnertons answered all queries quickly, helpfully and politely. The bike arrived on time and was in good new condition as I expected. Overall a good experience and good value, thanks.”

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Posted 8 hours ago

“Excellent service and product, would use them again.”

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Posted 13 hours ago

“Having stumbled across Swinnerton Cycles looking for a spare part for my pump I now have a new go to company for all things for my family bikes. Absolutely first class service from James who answered my initial enquiry and then every subsequent one. He have fantastic advice on new parts for my old road bike and It’s now back on the tarmac being enjoyed instead of hanging on the wall of my garage. James went way above and beyond what I would have expected and replied to every email I sent (he probably raised his eyebrows a few times when he saw yet another email from me with yet another question). I cannot rate this company or James highly enough. I have been absolutely blown away by them combined as an independent retailer offering absolutely fantastic customer service and advice.”

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Posted 13 hours ago

“Best online bike shop I've ever used. Great service, and super helpful and understanding after I made a mistake ordering. My first port of call for anything I need.”

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Posted 14 hours ago

“Great service. Fast dispatch and delivery”

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Posted 1 day ago

“Swinnerton were the only place I could find the cycle helmet light I needed & although it took about 8 weeks it did arrive and fits perfectly”

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Posted 4 days ago

“Excellent service.”

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Posted 5 days ago

“Great customer service from Will following the progress of my order, the only thing is there seems to be alot of background noise while speaking on the phone e.g banging and talking etc but apart from that happy with my order and the service I received.”

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Posted 5 days ago

“Great product and good customer service”

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Posted 5 days ago

“Still waiting for an item.”

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Posted 5 days ago

“I order sporadically and always have a good experience. Prices are competitive, articles arrive well packed and the delivery times are good.”

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Posted 6 days ago

“Got a abus helmet on a sale. Good product description and excellent delivery service.”

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Posted 6 days ago

“Purchased a TREK Marlin 5 Gen 2 bike. Really pleased with the bike (and price), service from Swinnerton Cycles was excellent. Arrived earlier than expected and before the Easter break and well packaged. Kept up to date with despatch, so all in all, highly recommend.”

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Posted 6 days ago

“ABUS Helmet - GameChanger Black Small - quick delivery and perfect fit. my first order and was able to use discount as new customer which was handy.”

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Posted 1 week ago

“Can I get some communication please wrong delivery address even though I contacted you before dispatching. This is true forth attempt even tried Twitter but nothing back currently can't get hold of FedEx either”

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Posted 1 week ago

“Great, good service”

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Posted 1 week ago

“Great part”

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Posted 1 week ago

“Swinnerton cycle was very easy to order from and the cheapest to purchase this item.”

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Posted 1 week ago

“Found a spare part (a rechargeable replacement light for an ABUS helmet) that was seemingly sold nowhere else in the UK. Item took a week to arrive. Disappointingly, it didn’t exactly fit my particular ABUS helmet. That might be no particular fault of Swinnerton — the description of the spare was pretty curt, and other wordier (foreign) sites suggested it would be suitable. In the event, have managed to shoehorn it into my particular helmet by carving out the plastic a little. So a success of sorts — but next time I might call ahead for advice.”

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Posted 1 week ago

“Ordered SRAM Force D2 Crankarm power meter. Good price and quick service.”

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Posted 1 week ago

Swinnerton Cycles is rated 4.6 based on 4,154 reviews