Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,163 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,163 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

Write Your review

Tell us how Swinnerton Cycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Swinnerton Cycles 5 star review on 20th April 2024

John Amolsch

Swinnerton Cycles 5 star review on 20th March 2024

Conrad Davies

Swinnerton Cycles 5 star review on 15th October 2023

Geoff Pell

Swinnerton Cycles 5 star review on 3rd October 2023

Deanna Eryynn Mahanay

Swinnerton Cycles 5 star review on 29th September 2023

Jon Best

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, and good dental hygiene. Two things you don’t often find in a British bike shop. Service was faster than a hound dog with his balls stuck in a coon trap.”

Helpful Report

Posted 3 years ago

“Great supply of difficult to get hold of parts, and good customer service”

Helpful Report

Posted 1 hour ago

“Delivery as scheduled, touring bicycle wheels doing great on tour across Europe”

Helpful Report

Posted 1 day ago

“This businesses website is easily accessible and the right order was shipped out immediately. The accessories are well made and perfect in general. Thank you.”

Helpful Report

Posted 3 days ago

“Great service and excellent price bought a Redshift suspension stem and it's brilliant, fitted to my gravel bike and it's improved ride quality I wish I'd have bought it earlier The team at Swinnerton are always helpful”

Helpful Report

Posted 4 days ago

“Great service and advice 👍”

Helpful Report

Posted 4 days ago

“Very happy with purchase and service”

Helpful Report

Posted 4 days ago

“Very easy straightforward website delivery on time top job”

Helpful Report

Posted 4 days ago

“Extremely helpful people and a fantastic selection of products at competitive prices.”

Helpful Report

Posted 5 days ago

“Very pleased to recommend Swinnerton Cycles. Their web site was very good and ordering was no problem. Good electronic communication and very quick despatch and delivery - with updates along the way. First class service - many thanks.”

Helpful Report

Posted 6 days ago

“Slight problem with tracking my order due to email address typo - my fault. Swinnertons answered all queries quickly, helpfully and politely. The bike arrived on time and was in good new condition as I expected. Overall a good experience and good value, thanks.”

Helpful Report

Posted 6 days ago

“Excellent service and product, would use them again.”

Helpful Report

Posted 6 days ago

“Having stumbled across Swinnerton Cycles looking for a spare part for my pump I now have a new go to company for all things for my family bikes. Absolutely first class service from James who answered my initial enquiry and then every subsequent one. He have fantastic advice on new parts for my old road bike and It’s now back on the tarmac being enjoyed instead of hanging on the wall of my garage. James went way above and beyond what I would have expected and replied to every email I sent (he probably raised his eyebrows a few times when he saw yet another email from me with yet another question). I cannot rate this company or James highly enough. I have been absolutely blown away by them combined as an independent retailer offering absolutely fantastic customer service and advice.”

Helpful Report

Posted 6 days ago

“Best online bike shop I've ever used. Great service, and super helpful and understanding after I made a mistake ordering. My first port of call for anything I need.”

Helpful Report

Posted 6 days ago

“Great service. Fast dispatch and delivery”

Helpful Report

Posted 1 week ago

“Swinnerton were the only place I could find the cycle helmet light I needed & although it took about 8 weeks it did arrive and fits perfectly”

Helpful Report

Posted 1 week ago

“Excellent service.”

Helpful Report

Posted 1 week ago

“Great customer service from Will following the progress of my order, the only thing is there seems to be alot of background noise while speaking on the phone e.g banging and talking etc but apart from that happy with my order and the service I received.”

Helpful Report

Posted 1 week ago

“Great product and good customer service”

Helpful Report

Posted 1 week ago

“Still waiting for an item.”

Helpful Report

Posted 1 week ago

“I order sporadically and always have a good experience. Prices are competitive, articles arrive well packed and the delivery times are good.”

Helpful Report

Posted 1 week ago

Swinnerton Cycles is rated 4.6 based on 4,163 reviews