Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,157 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,157 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 20th March 2024

Conrad Davies

Swinnerton Cycles 5 star review on 15th October 2023

Geoff Pell

Swinnerton Cycles 5 star review on 3rd October 2023

Deanna Eryynn Mahanay

Swinnerton Cycles 5 star review on 29th September 2023

Jon Best

Swinnerton Cycles 5 star review on 10th June 2023

Jeffrey Culla

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and products came well packaged”

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Posted 2 weeks ago

“Decent prices and my order arrived very quickly”

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Posted 2 weeks ago

“Good service but slow delivery.”

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Posted 2 weeks ago

“got a genesis eqiulibrium frameset and am happy with it. It is a good keep fit bike for me and probably good training bike for others. The price was as good as I could find too, thanks.”

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Posted 3 weeks ago

“Had an issue with the courier delivering to the wrong address. Had a good old moan at swinnerton as didn’t know where delivery was. I wouldn’t have blamed them if they put the phone down on me but they remained proffesional and once package turned up I called to apologise and had a nice chat with one of the team. Top service!”

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Posted 3 weeks ago

“Excellent online shopping. Cane Creek Thudbuster now used for 200 odd miles on ebike, commuting. Excellent product, really well-made, leaves me less tired from the bumps! Recommended. Thanks, Swinnerton Cycles, for selling at a great price.”

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Posted 3 weeks ago

“Parts missing from my order, it was rectified swiftly but still had to wait for another delivery.”

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Posted 3 weeks ago

“Always a great service - lovely firm - proper cyclists”

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Posted 3 weeks ago

“Excellent service”

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Posted 3 weeks ago

“Phone contact and customer service was excellent and a delivery dates issue that I had was dealt with straight away. On the other hand, if you need to build some wheels, buying spokes is a bit fraught and potentially prohibitively expensive. I understand there might be a supply problem with DT Swiss Spokes, but I felt there was some advantage-taking going on. Swinnerton have available a good range of lengths, but they are only available in boxes of a hundred and they have to be pre-ordered with a wait of up to several weeks (which, to be fair, they clearly state). I needed to build a pair of road wheels. This means (if you're doing it properly), I should have ordered three different lengths. This was not possible because I wasn't prepared to spend around £200 for three hundred spokes when I only needed sixty four. It is usually still possible to build excellent wheels using just two lengths, but again, I wasn't prepared to fork out for two hundred spokes either. I was forced therefore to order a single box of a hundred. This meant over half the spokes had their threads slightly visible on the finished wheels and thirty six of them never got used. Having visible threads never looks great and it doesn't make for the strongest wheels either. Also, slightly surprised that nipples are being sold separately. When I was building wheels for a living, nipples came in the boxes!”

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Posted 3 weeks ago

“Good prices, good service.”

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Posted 3 weeks ago

“Great price and quality stem but took a little longer to arrive.”

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Posted 3 weeks ago

“Super quick delivery”

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Posted 4 weeks ago

“Excellent service! Reliable and professional! I will definitely use Swinnerton Cycles again!”

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Posted 4 weeks ago

“Swinnerton Cycles is one of my favorite cycle shop.”

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Posted 4 weeks ago

“Fabulous mail order service. Very efficient. Great job! Thank you.”

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Posted 4 weeks ago

“Hard to find parts Found Sent and recieved Simple as that”

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Posted 4 weeks ago

“Good price, site easy to navigate and use Quick dispatch and delivery Would highly recommend Swinnerton Cycles 👍”

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Posted 4 weeks ago

“One of the few places in the UK that has the full range of Cane Creek eeSilk+ seatpost suspension units, and at a good price. The seatpost was well packaged and arrived quickly. Great service all round.”

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Posted 1 month ago

“Did not fit my carbon steerer .As carbon forks can have a different wall thickness,adding a product width in the description would have been time / money saving .”

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Posted 1 month ago

Swinnerton Cycles is rated 4.6 based on 4,157 reviews