Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.64

4.6 Rating 4,155 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,155 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 20th March 2024

Conrad Davies

Swinnerton Cycles 5 star review on 15th October 2023

Geoff Pell

Swinnerton Cycles 5 star review on 3rd October 2023

Deanna Eryynn Mahanay

Swinnerton Cycles 5 star review on 29th September 2023

Jon Best

Swinnerton Cycles 5 star review on 10th June 2023

Jeffrey Culla

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the parts i needed, bit slow with the post.”

Helpful Report

Posted 6 months ago

Thank you, Robert, for your 4 star rating of Swinnerton Cycles! We appreciate your feedback, and are glad that you were happy with the parts you needed – sorry that the post was a bit slow.

Posted 5 months ago

“I called the store and I received some advice on SRAM AXS FDs. The price was a little better than everywhere else and I’d ordered many times from Swinterton who are normally fast. This part took to the full 5 days to arrive (within their std delivery window), which I didn’t count on and turned into a problem for me. Nevertheless, part arrived in perfect condition, and working well.”

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Posted 6 months ago

Thank you very much for your 4 star rating of Swinnerton Cycles, Greg! We are so glad to know you've had great experiences in the past and wanted to thank you for being a loyal customer! We apologize if the delivery took longer than usual; this experience doesn't reflect our priority of providing quality service. We hope you are still satisfied with the outcome and continue to use and recommend our products and services!

Posted 5 months ago

“Prompt delivery”

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Posted 6 months ago

Thank you Matthew for your 4 star rating of Swinnerton Cycles! We're so glad to hear that you enjoyed our prompt delivery.

Posted 5 months ago

“Very happy with Swinnerton’s service but the Gardia R300 which warns of traffic approaching from behind, is useless as, while two cars passed in five miles, the warning buzzer sounded at least a hundred times. I have never found Garmin products to be reliable but l will try their version next.”

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Posted 6 months ago

“Good service and competitively priced”

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Posted 6 months ago

Thank you, Nicholas, for your 4-star rating of Swinnerton Cycles! We appreciate your kind words about our good service and competitively priced products.

Posted 6 months ago

“Competitive pricing and top quality products. However, I spent over £250 and still had to pay £5 postage for Fedex delivery”

Helpful Report

Posted 7 months ago

Thank you so much, Daz_65, for your 4 star rating of Swinnerton Cycles! We are thrilled to hear that you have found our competitive pricing and top quality products to be of such excellent value that you've spent over £250 with us. We greatly appreciate your loyalty and your commitment to our business. Thank you again!

Posted 7 months ago

“Part was out of stock when I ordered but were due in the next week. However they did not come in for about a month.. Swinnerton forward on to me the day after they received them so good service..”

Helpful Report

Posted 7 months ago

Thank you Colin for your 4-star rating of Swinnerton Cycles!We appreciate you noting that even when the part was out of stock, we managed to get it to you as soon as possible. We are glad to hear that the part arrived in a timely and satisfactory manner.

Posted 7 months ago

“Swinnerton cycles had some Quad Lock accessories at the best prices I could find, so I place a order for the car adhesive Mount and the magnetic charging device.”

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Posted 7 months ago

Thank you for your 4 star rating of Swinnerton Cycles, Antony! We are glad that we were able to provide you with the Quad Lock accessories at the best prices you could find. We appreciate your business and hope you enjoy your Car Adhesive Mount and Magnetic Charging Device.

Posted 7 months ago

“Delivery was okay.”

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Posted 8 months ago

Thank you for rating Swinnerton Cycles 4 stars! We are so pleased to know that you are happy with our services. We are glad to hear that the delivery was okay as well.

Posted 8 months ago

Thank you for your 4 star rating of Swinnerton Cycles. We appreciate your kind words and are delighted to hear that your delivery was okay. We strive to provide the best service that we possibly can and are thankful for your support.

Posted 7 months ago

“Good Service from SC. Item was not available at supplier for a long while. However it dispatched with best courier and quickest delivery ever without additional costs. Thank you SC”

Helpful Report

Posted 8 months ago

Thank you, Thomas, for your 4 star rating of Swinnerton Cycles. We are glad that we could provide you with good service, even though the item wasn't available from the supplier for quite a while. We appreciate your feedback and we are glad that we could provide you with the quickest delivery ever without any additional costs. Thank you again for your support.

Posted 8 months ago

“The quality of the product was very good, but I was a little disappointed with the shipping time.”

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Posted 8 months ago

Thank you for your 4 star review of Swinnerton Cycles, Chris! We appreciate your feedback regarding the quality of the product and the shipping time. It's great to hear that you had a good experience with us. We also really appreciate your loyalty as a repeat customer. Thanks again for your review!

Posted 8 months ago

“Quick service and well packaged”

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Posted 8 months ago

Thank you Adrian for the 4 star rating of Swinnerton Cycles. We really appreciate your kind words about the quick service and well packaged delivery. We're so glad to have a returning customer like you. We look forward to serving you more in the future!

Posted 8 months ago

“good good good”

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Posted 8 months ago

“Expédition rapide et conforme, très satisfait. Mais il faudrait mettre un emballage plus sérieux pour le transport pour éviter d'éventuels dommages”

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Posted 9 months ago

“Good service up to the point of your delivery agent FedeX. Not too impressed with them.”

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Posted 10 months ago

“Confusing shipping information. Slow on International delivery!”

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Posted 10 months ago

“It took a while to receive the item I ordered, due to it being on back order. But they kept me in the loop and as soon as it was available, they sent it right out to me.”

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Posted 10 months ago

“No one else had the part so I was lucky to find one. It just took forever to get it.”

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Posted 10 months ago

“Swinnerton were the only online cycle shop that had everything I wanted in stock: tubeless and disc brake tools, plus a thru-axle adapter for my car rack. A pretty diverse list, granted, but it shows that they know what modern cyclists need and are ahead of the bigger names on stocking. A speedier and more carefully handled delivery would have earned 5 stars. The box was broken open on arrival, though everything stayed inside (luckily) and delivery was within the stated timeframe.”

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Posted 11 months ago

“Great service, would only suggest slightly better communication either via email or phone Richard”

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Posted 11 months ago

Swinnerton Cycles is rated 4.6 based on 4,155 reviews