Swinnerton Cycles Reviews

4.6 Rating 4,162 Reviews
91 %
of reviewers recommend Swinnerton Cycles
4.6
Based on 4,162 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Swinnerton Cycles Reviews
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Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Purchased a TREK Marlin 5 Gen 2 bike. Really pleased with the bike (and price), service from Swinnerton Cycles was excellent. Arrived earlier than expected and before the Easter break and well packaged. Kept up to date with despatch, so all in all, highly recommend.
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Posted 1 week ago
ABUS Helmet - GameChanger Black Small - quick delivery and perfect fit. my first order and was able to use discount as new customer which was handy.
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Posted 1 week ago
Can I get some communication please wrong delivery address even though I contacted you before dispatching. This is true forth attempt even tried Twitter but nothing back currently can't get hold of FedEx either
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Posted 1 week ago
Great, good service
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Posted 1 week ago
Great part
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Posted 1 week ago
Swinnerton cycle was very easy to order from and the cheapest to purchase this item.
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Posted 1 week ago
Found a spare part (a rechargeable replacement light for an ABUS helmet) that was seemingly sold nowhere else in the UK. Item took a week to arrive. Disappointingly, it didnโ€™t exactly fit my particular ABUS helmet. That might be no particular fault of Swinnerton โ€” the description of the spare was pretty curt, and other wordier (foreign) sites suggested it would be suitable. In the event, have managed to shoehorn it into my particular helmet by carving out the plastic a little. So a success of sorts โ€” but next time I might call ahead for advice.
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Posted 1 week ago
Ordered SRAM Force D2 Crankarm power meter. Good price and quick service.
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Posted 1 week ago
Untrustworthy, unprofessional and decidely dodgy! I bought a Ritchey stem for a declared price online as GBP 62.33. To complete the purchase at checkout an extra GBP13.49 appeared without any explanation. It was only after I had submitted the payment that it appeared as VAT.. I have written 3 times since to Customer services without receiving any reply.....and then this request to rate them!!
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Posted 2 weeks ago
Really lovely people, full of knowledge built over decades. Will come back. Great selection and a free coffee and a sandwich to boot. Thanks all.
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Posted 2 weeks ago
As soon as my electric bike battery landed I was informed about it and it was delivered straight away. Great service!
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Posted 2 weeks ago
Swinnerton Cycles have been incredibly helpful and sourced an item we were having real difficulty finding. They got us back on our bikes much more quickly than would otherwise have been the case, so thank you Swinnerton from two happy cyclists.
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Posted 2 weeks ago
A pair of Road Wheels ordered Tuesday arrive Friday Afternoon. Excellent Service
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Posted 2 weeks ago
Bikes mint well happy came quick too to be fair
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Posted 2 weeks ago
I've got positive experiences with Swinnerton. Good prices, good communication and quick delivery. On my check first list.
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Posted 2 weeks ago
Excellent!!!! Competitive price, super fast delivery, huge stock range & communication about order & delivery details was spot on.
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Posted 2 weeks ago
Good price and fast delivery, definitely use again
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Posted 2 weeks ago
Quick delivery items as described thanks team
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Posted 2 weeks ago
Best bike Shop ๐Ÿ˜ƒ๐Ÿ‘๐Ÿป
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Posted 2 weeks ago
Good and efficient servcie
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Posted 2 weeks ago
Swinnerton Cycles is rated 4.6 based on 4,162 reviews