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Swindon Caravan & Motorhome Group Reviews

4.7 Rating 665 Reviews
93 %
of reviewers recommend Swindon Caravan & Motorhome Group
Company Reviews Metrics Info
4.7
Based on 665 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Swindon Caravan & Motorhome Group Reviews

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 10th April 2024
Andy Midwinter
Swindon Caravan & Motorhome Group 5 star review on 1st September 2023
Mr Hazell
Swindon Caravan & Motorhome Group 5 star review on 11th August 2023
Mr M Burkitt
Swindon Caravan & Motorhome Group 5 star review on 10th August 2023
Richard Bush
Swindon Caravan & Motorhome Group 5 star review on 5th June 2023
Mr & Mrs Read
Swindon Caravan & Motorhome Group 5 star review on 5th June 2023
Mr & Mrs Read
Swindon Caravan & Motorhome Group 5 star review on 24th March 2023
Paul Kay
30
Anonymous
Anonymous  // 01/01/2019
5
Andy Midwinter
Andy Midwinter
Verified Buyer
“Very friendly and efficient, would definitely recommend”
Swindon Caravan & Motorhome Group 5 star review on 10th April 2024
Helpful Report
(Reading) - Posted 2 weeks ago
Dear Andy, Thank you so much for your fantastic 5-star rating of Swindon Caravan & Motorhome Group! We truly appreciate your support and recommendation. Our team in Reading look forward to attending to your future needs and requirements.
Posted 11 hours ago
5
Mr Hazell
Mr Hazell
Verified Buyer
“Andy from After sales has proved to be a magician, enabling us to get our caravan repaired under warranty, despite the fact that we didn't buy from them. Thank you and your colleagues in the accessories shop who also proved to be very helpful. Well done all.”
Swindon Caravan & Motorhome Group 5 star review on 1st September 2023
Helpful Report
(Reading) - Posted 7 months ago
Thank you for your review. we're delighted that you had a positive experience with both the Aftersales and Accessories teams. We hope to see you again soon.
Posted 7 months ago
5
Mr M Burkitt
Mr M Burkitt
Verified Buyer
“I visited all three branches of the Group, allowing me to compare a large range of models. At each location, I was greeted and helped by friendly, highly knowledgeable staff, who went to great lengths to help me choose a suitable caravan, explaining and demonstrating the various features. Upon finally deciding on a caravan at the Oxford branch, the whole process proceeded very smoothly. I was particularly impressed by the amount of help I received when collecting the caravan, which included a full demonstration of its operation. There were a few very minor issues, but these were resolved with incredible efficiency by Lewis Sirett, the Sales Executive, for whom nothing was too much trouble in his quest to provide outstanding customer service and satisfaction.”
Swindon Caravan & Motorhome Group 5 star review on 11th August 2023
Helpful Report
(Oxford) - Posted 8 months ago
Thank you so much for your review! We're delighted that our staff were able to provide an excellent customer experience for you and the whole process went smoothly. We appreciate your custom and hope to see you again.
Posted 8 months ago
5
Richard Bush
Richard Bush
Verified Buyer
“I am sure we did not meet the whole team fully and properly, but Simon, Michaela, Andy, Jim and Lyndsay were all very helpful when we were making the decision about replacing our Bailey 745 Motorhome and purchasing the new Bailey Unicorn Madrid. Thanks especially to Simon for his patience in answering our interminable questions and Lyndsay's knowlege the products in the shop.”
Swindon Caravan & Motorhome Group 5 star review on 10th August 2023
Helpful Report
(Reading) - Posted 8 months ago
Thank you for your fantastic review! We are very happy to hear that you had such a positive experience at our Reading branch. We really appreciate your kind comments about our team members, and we are delighted that they were able to assist you in purchasing the Bailey Unicorn Madrid. We thank you especially for your recognition of Simon and Lyndsay for their knowledge and patience. We value your feedback and hope to see you again soon.
Posted 8 months ago
5
Mr & Mrs Read
Mr & Mrs Read
Verified Buyer
“From valuation to collection of our new Rimini, there was no sales pressure, lots of advice from Lewis, Freedom to try lots of caravans, wealth of knowledge. Could not fault the experience Thankyou”
Swindon Caravan & Motorhome Group 5 star review on 5th June 2023 Swindon Caravan & Motorhome Group 5 star review on 5th June 2023
Helpful Report
(Oxford) - Posted 10 months ago
Thank you so much for being a returning customer of Swindon Caravans Group and for your amazing 5 star rating! We are so pleased that you had an enjoyable and informative experience with us, from valuation to collection. We are very proud of our team at Oxford Caravans, especially Lewis, for providing lots of information and advice in a no-pressure environment. We look forward to continuing to serve you in the future.
Posted 10 months ago
5
Paul Kay
Paul Kay
Verified Buyer
“Very friendly and very helpful and the guy I had Alan couldn’t help enough”
Swindon Caravan & Motorhome Group 5 star review on 24th March 2023
Helpful Report
(Oxford) - Posted 1 year ago
5
Mr & Mrs Smith
Mr & Mrs Smith
Verified Buyer
“Lee went above and beyond to help us get our caravan nothing was too much hassle and all staff were always polite and professional. Jack did our handover when we collected our caravan, he was thorough and friendly even got our children involved with all of it.we couldn’t have asked for better service from start to finish! Thank you!”
Swindon Caravan & Motorhome Group 5 star review on 19th November 2022
Helpful Report
(Swindon) - Posted 1 year ago
5
Mr & Mrs Ible
Mr & Mrs Ible
Verified Buyer
“Super Service, professional and friendly. Thorough instruction on the use of new caravan, generous starters package. Felt well looked after and that everything was organised .”
Swindon Caravan & Motorhome Group 5 star review on 12th November 2022
Helpful Report
(Swindon) - Posted 1 year ago
5
Mr & Mrs Burden
Mr & Mrs Burden
Verified Buyer
“First caravan bought recently from Oxford Caravans. Lewis was great. He answered every question we had with expert knowledge. There was no pushy selling, we were guided through based on our choice and budget. Picked up our caravan last Friday and Lewis took us through absolutely everything we needed to know about the caravan, hooking it up to the car....everything!! Thank you so much. Definitely recommend Oxford Caravans - 100%”
Swindon Caravan & Motorhome Group 5 star review on 5th September 2022
Helpful Report
(Oxford) - Posted 1 year ago
5
Mr&Mrs Lydiatt
Mr&Mrs Lydiatt
Verified Buyer
“Absolutely brilliant help and advice from start to finish with purchasing our beautiful caravan. Alastair couldn't of been more helpful, Would highly recommend for 1st class approach and service to making your 2nd home a pleasure to receive”
Swindon Caravan & Motorhome Group 5 star review on 21st July 2022
Helpful Report
(Oxford) - Posted 1 year ago
5
Mr & Mrs.Reynolds
Mr & Mrs.Reynolds
Verified Buyer
“Fantastic service from sales.shop and service”
Swindon Caravan & Motorhome Group 5 star review on 12th June 2022
Helpful Report
(Oxford) - Posted 1 year ago
5
Mr Hunt
Mr Hunt
Verified Buyer
“Great customer service. Willing to help you out. The shop is very helpful.”
Swindon Caravan & Motorhome Group 5 star review on 5th November 2021 Swindon Caravan & Motorhome Group 5 star review on 5th November 2021
Helpful Report
(Swindon) - Posted 2 years ago
5
David Evason
David Evason
Verified Buyer
“I will be honest and say from the start that after emailing at least half a dozen UK dealerships asking for a deal on a new Sprite Alpine 2, Oxford Caravans, which have good reviews, offered a good package for a good price. Alistair Cruickshanks was an excellent person to deal with and it was well worth the time travelling the 220 miles round trip to pick the 'van up. I would highly recommend that prospective customers would be wise to chat with the salespeople here to see if you can get a good deal on your caravan. David Evason.”
Swindon Caravan & Motorhome Group 5 star review on 29th May 2021
Helpful Report
(Oxford) - Posted 2 years ago
5
Mr Lambert
Mr Lambert
Verified Buyer
“Minor point, it would have made the experience of collecting the caravan perfect if it had been cleaned / hoovered, inside/out, it didn’t take us long on arrival but just the little things make an impact. The major points, Steve - the salesman, no pressure, great advice and answering are many initial questions. Jack - an asset to the company, initial video informative, the handover, comprehensive, query’s answered confidently. We left having a detailed overview of how everything work which made setting up so much easier for the first time. Thank you - written after having spent two days on site with NO issues.”
Swindon Caravan & Motorhome Group 5 star review on 10th September 2020 Swindon Caravan & Motorhome Group 5 star review on 10th September 2020 Swindon Caravan & Motorhome Group 5 star review on 10th September 2020
Helpful Report
(Swindon) - Posted 3 years ago
4
Mr Beard
Mr Beard
Verified Buyer
“Went to view 2 caravans after speaking to Lee over phone . Was shown around by Paul who was very helpful and informative. After choosing caravan back to Lee for final negotiations couldn't have been more helpful, great service guys”
Swindon Caravan & Motorhome Group 4 star review on 5th September 2020
Helpful Report
(Swindon) - Posted 3 years ago
5
Mrs Southall
Mrs Southall
Verified Buyer
“Not our first caravan purchase from Swindon caravans because service and value for money is always excellent!! We’ve just picked up (as an extended family!) two new vans from them!! Let the adventures begin!”
Swindon Caravan & Motorhome Group 5 star review on 15th July 2020
Helpful Report
(Swindon) - Posted 3 years ago
4
Mr & Mrs Hams
Mr & Mrs Hams
Verified Buyer
“Having video instructions for our caravan means we've always got an easy reference. Using a tripod will make it even better.”
Swindon Caravan & Motorhome Group 4 star review on 24th June 2020
Helpful Report
(Swindon) - Posted 3 years ago
5
Mr Deakin
Mr Deakin
Verified Buyer
“Very helpful and friendly professional service. Highly recommend”
Swindon Caravan & Motorhome Group 5 star review on 9th September 2019
Helpful Report
(Swindon) - Posted 4 years ago
5
Mr.Biggs
Mr.Biggs
Verified Buyer
“They were very helpful and went through everything to ensure we purchased the right caravan for us 😀 We upgraded from Tent to Caravan we had very little knowledge of touring caravans, they were not pushy and left us to walk around the different caravans. They answered all our questions without hesitation”
Swindon Caravan & Motorhome Group 5 star review on 19th August 2019
Helpful Report
(Oxford) - Posted 4 years ago
5
Mr & Mrs Thompson
Mr & Mrs Thompson
Verified Buyer
“Everyone was polite, informative , helpful , hassle free, approachable and friendly.”
Swindon Caravan & Motorhome Group 5 star review on 29th May 2019
Helpful Report
(Swindon) - Posted 4 years ago
5
Miss Bowerman & Mr Osman
Miss Bowerman & Mr Osman
Verified Buyer
“This was our first ever Caravan purchase, and I don't think we could have been luckier being close to the Swindon Caravans group. There's a massive amount on display at the Swindon site which made choosing a layout easy. Well, easier. With a large selection from three major brands across their ranges, comparing them all was easy as you could physically see them rather than interpret snazzy brochure images. What wasn't at the Swindon site was available at one of the other sites so we ended up visiting Oxford as well. A bit smaller than Swindon but still plenty to see. Nothing was too much trouble during pre-sales and after sales support has been just as good (no need to contact the workshop yet mind). Everything is just easy and hassle free - exactly what's required for newcomers and presumably existing caravan owners alike. Perfect - thank you very much!”
Swindon Caravan & Motorhome Group 5 star review on 7th May 2019
Helpful Report
(Swindon) - Posted 4 years ago
5
Mr & Mrs Moody
Mr & Mrs Moody
Verified Buyer
“Thorough and easy purchase and collection. Lewis explained everything well will great patience us being first time buyers recommend”
Swindon Caravan & Motorhome Group 5 star review on 27th April 2019
Helpful Report
(Oxford) - Posted 4 years ago
5
Mr&Mrs.Conder
Mr&Mrs.Conder
Verified Buyer
“We have just taken possession of our new caravan from Oxford Caravans and it was a great experience. Went through everything in the new van not rushed at all. A real attention to customer service even fitted our number plate for us. Thanks Alistair for making it a great experience. Now off for Easter in our new van , family very excited.”
Swindon Caravan & Motorhome Group 5 star review on 11th April 2019 Swindon Caravan & Motorhome Group 5 star review on 11th April 2019
Helpful Report
(Oxford) - Posted 5 years ago
4
P C0mpt0n
P C0mpt0n
Verified Buyer
“The van looked fantastic the handover by Alan was relaxed and informative but I don’t think I asked the right information ie how to drain systems with winter approaching thx Akan fir fitting us in with the M40 closed on Friday. Disappointed that Bailey don’t supply Ariel leads and the shop didn’t have one so the television couldn’t be used also disappointed that the smoke alarm wasn’t checked and no batteries were in the Akarm but the Carbon monoxide alarm was working and did have batteries. Overall though very happy just minor concerns. Thanks to all at Oxford Caravans kind regards Julie and Phil”
Swindon Caravan & Motorhome Group 4 star review on 1st October 2018
Helpful Report
(Oxford) - Posted 5 years ago
5
Mr & Mrs Knott
Mr & Mrs Knott
Verified Buyer
“We brought a caravan and was still not right for us. We have now changed to another Bailey and lee was great he made it a easy change and stress free move and thank you to dean for helping us with the new bits and bobs on the new van we like the service, thank you so very much .”
Swindon Caravan & Motorhome Group 5 star review on 28th September 2018
Helpful Report
(Swindon) - Posted 5 years ago
5
Mr & Mrs Bloor
Mr & Mrs Bloor
Verified Buyer
“I cannot commend Every single member of staff enough, from Sales through to despatch. Thankyou for making the whole experience truly wonderful. We are so happy with our Unicorn!”
Swindon Caravan & Motorhome Group 5 star review on 23rd September 2018
Helpful Report
(Swindon) - Posted 5 years ago
5
Mr Keeley
Mr Keeley
Verified Buyer
“Friendly and happy to help with any query”
Swindon Caravan & Motorhome Group 5 star review on 15th September 2018
Helpful Report
(Swindon) - Posted 5 years ago
5
Mrs Davis
Mrs Davis
Verified Buyer
“Everyone we dealt with were a pleasure to meet, and were very professional and polite.”
Swindon Caravan & Motorhome Group 5 star review on 27th August 2018
Helpful Report
(Swindon) - Posted 5 years ago
5
Paul Levett
Paul Levett
Verified Buyer
“Helped us through every step of the purchase, very knowledgeable friendly staff. Great friendly advice and guidance the through the whole process.”
Swindon Caravan & Motorhome Group 5 star review on 24th July 2018
Helpful Report
Posted 5 years ago
Swindon Caravan & Motorhome Group is rated 4.7 based on 665 reviews
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