“The product works great, is easy to get the hang of, stable to ride on, manoeuvrable and bluetooth works very well. It's much better than I expected. Amazing value for money. Great, friendly customer service. Order was delivered within 5 days as advised, despite a couple of these days being bank holidays and my remote location.”
“Terrible! The item was not as described on the website, clearly some generic product imported from China with no warranty details etc. Returned over two weeks ago and still awaiting refund. Beware that the ‘stores’ advertised on the website also do not exist!”
“My goods came scratched. I have emailed to ask what to do about this and explained that it was a gift for my daughters birthday on the 20th of November. They emailed back to say a logistics manager would be in touch but this did not happen. I emailed again last on Sunday to say how disappointment I was that nothing had happened and that my daughters birthday gift surprise was ruined again no response. I am now going to ring and make a complaint.”
“I sent my swegway for repair to the company I bought it from and they never returned it so my bank refunded my money, I then bought from these guys and the service and quality is just above and beyond”
“I called up, they answered all my questions and i purchased a blue electric 28mph scooter after a week of research. It arrived today and it's huge! Much bigger than I anticipated but so robust and very very fast. I'm really pleased with the whole experience from start to finish.”
“I am very pleased with the customer service of this company. I phoned and a helpful chap answered all of my questions. The Swegway is of really good quality. It's robust and the finish is superb. I highly recommend”
“I ordered two hover boards one is defective and won’t even charge up. After numerous emails asking for a replacement I still haven’t even had a anyone sort this out only a couple of emails saying they’re passing my complaint to different departments... this is a birthday present for my son who is clearly going to have his big day ruined as his birthday is in two days time and I have had absolutely no response whatsoever from The Swegway Store. Gutted.”
“I am always very weary to order from the internet and so I found the customer service phone number for the Swegway store and they were very happy to answer any of my questions about their products. Ordering was easy and straight forward with PayPal and although there was a hold up with orders and delivery the Swegway store had already phoned and had kept me updated on what was happening with my order. I found them helpful and friendly. My order arrived and is of excellent quality, I highly recommend the Swegway store.”
“very pleased with the swegway and kart bundle black friday deal I got. Was delivered separately- the swegway came next day and the kart took 2 days but it was ok because it was for Christmas.”
“Thank you thank you thank you Swegway Store for saving my Son's birthday. Massively let down by another company and these guys have made my day. Delivered on a Saturday too so we made it in time. Absolutely amazing service.”
