Swans Reviews

Name: Swans
Address: C7 Arena Business Park Holyrood Close, Poole
Rating: 4.79

4.8 Rating 578 Reviews

96 %

of reviewers recommend Swans

4.8

Based on 578 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01202 606116

Email:

support@swansuk.co.uk

Location:

C7 Arena Business Park Holyrood Close
Poole
BH17 7FN

Write Your review

Tell us how Swans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cathal O'Regan

Jo Bolton

Anonymous

Sandra Schoenenberger

Swans 5 star review on 23rd September 2021

Steve Woods

Victoria Annis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used Swans for a few years now after trying various others but found these the best - good choice, quality and service.”

Helpful Report

Posted 4 months ago

“Although you have to apply regularly, it is easy to apply and works well.”

Helpful Report

Posted 4 months ago

“Fantastic, stylish pair of goggles. I was a bit worried that they did not exactly match my prescription but they have been absolutely fine.”

Helpful Report

Posted 4 months ago

“Their product is good quality and can be used for years so I always come back to buy their items. Their service is also the best!”

Helpful Report

Posted 6 months ago

“Have been using these goggles for over 6 years now and they're amazing! On my 3rd or 4th pair now due to prescription changes but they are not super bulky like some brands and look like normal competition goggles, they are super comfy too! These new red ones are now my favourite though”

Helpful Report

Posted 6 months ago

“excellent goggles, no fogging so far”

Helpful Report

Posted 6 months ago

“Opted for these as I couldn’t get the prescription in the style I wanted. Having only the one mirrored option isn’t ideal and do hope the half increments are applied to the SRX and SR7 range.”

Helpful Report

Posted 7 months ago

We're sorry to hear that you felt the prescription goggles options were limited. We offer prescription goggles in several models and dioptres. Please do get in touch if we can assist on choosing goggles in the future. SWANS is always taking on customer feedback.

Posted 7 months ago

“Great team, great communication. Fantastic product. Prompt delivery:)”

Helpful Report

Posted 7 months ago

“My daughter loves her new goggles.”

Helpful Report

Posted 7 months ago

“I have worn Swans for over 10 years. Great service as always. Thank you!”

Helpful Report

Posted 7 months ago

“Lovely fit, very comfortable, highly recommend.”

Helpful Report

Posted 7 months ago

“Excellent service”

Helpful Report

Posted 7 months ago

“Very helpful when I had to redirect my purchase due to postcode error”

Helpful Report

Posted 7 months ago

“I’ve worn the SRX prescription goggles for more than 5 years. Very good quality with clear underwater vision. Highly recommend.”

Helpful Report

Posted 7 months ago

“I paid for a £3.99 sign and track delivery service for my £50 goggle, however the item was lost(it shows delivered but no one called me or ask for my signature), and the customer service refuse to address it!”

Helpful Report

Posted 7 months ago

Hi Laura, Royal Mail confirmed delivery of your product via photo. We would be more than happy to resend your order. Please do email us at: office@swansuk.co.uk and we will get it shipped out.

Posted 7 months ago

“Having a great overall experience using Swans products. Good prices, fast deliveries and outstanding quality on every product I've used so far. I will definitely be buying from Swans again.”

Helpful Report

Posted 7 months ago

“Very pleased, best prescription goggles we have found! My daughter swims competitively and loves them, she just needs to master the method of tightening!👍🏼”

Helpful Report

Posted 7 months ago

“Excellent comfortable product for racing and training, and quick delivery”

Helpful Report

Posted 7 months ago

“Protects and water can drain out. A gift for my granddaughter. It attaches to her swimming bag perfectly.”

Helpful Report

Posted 8 months ago

“amazing customer service - so quick to respond via email about sizing and fast shipment”

Helpful Report

Posted 8 months ago

Swans is rated 4.8 based on 578 reviews