SureVoIP Reviews

Name: SureVoIP
Address: James Gregory Centre,Balgownie Road,Bridge of Don,Aberdeen, Aberdeen
Rating: 4.50

4.5 Rating 66 Reviews

91 %

of reviewers recommend SureVoIP

Company Reviews

Metrics

Info

4.5

Based on 66 reviews


Customer Service
Communication Channels	Live Chat, Email, Telephone

About SureVoIP:

SureVoIP is a carrier-grade VoIP provider and delivers its service over the firm’s own wholly owned and managed systems. The company, which offers the reassurance of a UK-based technical support team available via phone, email or webchat, is regulated by Ofcom and holds its own Ofcom number ranges.

SureVoIP runs its own multi-protocol label switching (MPLS) enabled network which is designed for voice-over internet protocol (VoIP). It does this to allow the company to be independent of any one supplier, for quality and control. This network is spread across two sites for redundancy and high availability, and within these sites there is also redundancy and high availability. One site is in London Docklands (Telehouse East) and the other is in Edinburgh (Pulsant South Gyle).

In June 2016, SureVoIP won the Internet Telephony Service Provider Association’s (ITSPA) UK-wide award for Best Business ITSP (Medium Enterprise). The company was also a finalist in the Best Business ITSP (Corporate) and Best Business ITSP (Small Enterprise) categories in 2017.

The business received further recognition from the ITSPA when it was awarded the organisation’s coveted Quality Mark v2 in recognition of SureVoIP’s innovative approach to business communications.

For further information, please visit https://www.surevoip.co.uk.

Visit Website

Phone:

03304450000

Email:

sales@surevoip.co.uk

Location:

James Gregory Centre,Balgownie Road,Bridge of Don,Aberdeen
Aberdeen
AB22 8GU

Write Your review

Tell us how SureVoIP made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always respond quickly. Great service. Even called me in the past directly when their systems pick up that somebody was fraudulently using my PBX. Great people and Gavin aslso raises a lot of money for charity. Really great people to work with - I love the personal touch they offer compared to all these call centres in India that you get nowerdays.”

Helpful Report

“Good communicators. Fast response when technical issues. Reasonably priced. Superior service all round compared to previous VOIP providers....and nice people”

Helpful Report

“Good information and reliable service.”

Helpful Report

“Customer service is wonderful. Technical expertise is superb. And, they are down to earth people with real faces and you get to talk to them. Couldn't consider using anyone else.”

Helpful Report

“Reliable service. Knowledgeable staff. I worried about moving to voip - the service is resilient and clear, very flexible. Lovely "real" staff.”