SureVoIP Reviews

4.48 Rating 63 Reviews
90 %
of reviewers recommend SureVoIP
Merchant Metrics
Customer Service
Communication Channels
Live Chat, Email, Telephone
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About SureVoIP:

SureVoIP is a carrier-grade VoIP provider and delivers its service over the firm’s own wholly owned and managed systems. The company, which offers the reassurance of a UK-based technical support team available via phone, email or webchat, is regulated by Ofcom and holds its own Ofcom number ranges.

SureVoIP runs its own multi-protocol label switching (MPLS) enabled network which is designed for voice-over internet protocol (VoIP). It does this to allow the company to be independent of any one supplier, for quality and control. This network is spread across two sites for redundancy and high availability, and within these sites there is also redundancy and high availability. One site is in London Docklands (Telehouse East) and the other is in Edinburgh (Pulsant South Gyle).

In June 2016, SureVoIP won the Internet Telephony Service Provider Association’s (ITSPA) UK-wide award for Best Business ITSP (Medium Enterprise). The company was also a finalist in the Best Business ITSP (Corporate) and Best Business ITSP (Small Enterprise) categories in 2017.

The business received further recognition from the ITSPA when it was awarded the organisation’s coveted Quality Mark v2 in recognition of SureVoIP’s innovative approach to business communications.

For further information, please visit https://www.surevoip.co.uk.

Visit Website

Phone:

03304450000

Email:

sales@surevoip.co.uk

Location:

James Gregory Centre,Balgownie Road,Bridge of Don,Aberdeen

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Anonymous
Anonymous  // 01/01/2019
Engagement is very easy, how business should be. Well done guys
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Hi Martyn, Appreciate your kind words and taking the time to leave an honest review! Gavin.
We're impressed. They delivered a feature rich service, affordably.
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Hi Chris, Thanks for your kind words. I'm glad you put us through our paces! Gavin.
I'm very happy with SureVoip. I been with them for more than one year and never had any issues. Thank you! UKNET LTD
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I was looking for a memorable number, other companies promised but didn't come through. SureVoiP had a number I liked, I told them my situation and business requirements, and they created me a package from a couple of different options. Good personal touch, not a call center. Top tech advice even with a bit of humour. Shame more companies don't have their ethos. I'm only a small business but still receive support and backup I expect. Vince.
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Great customer support. Switched from another provider and surevoip made it very easy and answered all my questions (I had many!). Would certainly recommend
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Knowledgeable, helpful, friendly and easy to deal with. What more do you want from your provider.
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Excellent quality of service and amazing staff. Always quick to reply and very helpful.
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Fast and effective response, friendly to deal with.
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Great personal service, always quick to respond with helpful advice. Would recommend.
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SureVoip has changed our telecoms from an expensive complicated system to a robust, simple, affordable system that we enjoy using. Their technical help team are fantastic, helpful and knowledgeable which is not what you find with other providers.
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Everything runs smoothly every month, thanks guys
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Pleasant to deal with, professional and quick to respond to any questions or technical problems.
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High quality provider - very few issues and when an issue does arise, excellent helpdesk.
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Excellent service with no problems at all, would highly recommend
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Great company to work with
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Help given cheerfully and quickly :-)
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Excelelnt
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Always respond quickly. Great service. Even called me in the past directly when their systems pick up that somebody was fraudulently using my PBX. Great people and Gavin aslso raises a lot of money for charity. Really great people to work with - I love the personal touch they offer compared to all these call centres in India that you get nowerdays.
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Good communicators. Fast response when technical issues. Reasonably priced. Superior service all round compared to previous VOIP providers....and nice people
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Good information and reliable service.
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SureVoIP is rated 4.48 based on 63 reviews