Sure Parking Reviews

3.00 Rating 4 Reviews
50% of reviewers recommend Sure Parking
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Phone:
01293 823143

Location:
UNIT 2A, GATWICK BUSINESS PARK, KENNEL LANE, HORLEY United Kingdom

Category:
Business & Office

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"ILLEGAL FRAUDLENT CAR KEYS MANIPULATION I used Sure Parking between 05/10/18 and 21/10/2018 at the Gatwick and I rate them one star because I can`t give zero. Straight from the beginning the experience was bad. Upon arrival I was delayed half an hour because the arrival instriction in the confirmation email did not match the on-line website where are two other different instructions. I called the non-stop number prior arrival and someone with strong indian accent tried to speak English. I could barely understand his accent. I nearly lost the flight because the arrival instructions directed me to a different parking house! Upon return I received a text message that my car is broken and they will drive me to the car park. I was very surprised. I have 2001 model Golf but it is mechanically safe. It never broke like this. They did not notify me earlier. That would be too much to expect. I checked the car and noticed immobilizer failure therefor, it was not starting. I called my insurance and arranged RAC rescue. They inspected the car and noticed that someone intenionally removed immobilizer chip from my car key!!! I called a specialist who managed to get me going but I lost half a day standing on a cold parking and now I have a car with no security as someone from Sure Parking has my immobilizer chip and probably also made a copy of my car key. I treid to contact the company. No one ever called back, no one ever answered to my complain. AVOID - AVOID - AVOID This is fraudlent car park!!!"
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Posted 1 week ago
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"I used this company twice 1st time no problems so used them again, wish i had not, everything was ok until i returned to collect the car on the 1st oct 2016, the front grill badge was missing from the car, i called surepark and they said to contact them later as a manager was not there and that they would look at the photo's taken to see if it was missing when they received the car, after 7 days of phoning i am still no nearer getting anywhere with this company all i get is they cannot do anyting as a manager has to deal with it. i don't think a manager exist. 1st time i used them i guess i was lucky,unfortunately you get what you pay for."
Helpful Report
Posted 2 years ago
"FRIENDLY AND HELPFUL. WOULD RECOMMEND THEM. Have used this service over a few years and found them to be the best on the Gatwick. very good in all aspects of a travelers needs for parking. always meet you with a smile"
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Posted 4 years ago
"Excellent service at a reasonable price, highly recommended"
Helpful Report
Posted 5 years ago
Sure Parking is rated 3.00 based on 4 reviews

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