Supplemented.co.uk Reviews

Name: Supplemented.co.uk
Rating: 4.71

4.7 Rating 4,519 Reviews

82 %

of reviewers recommend Supplemented.co.uk

4.7

Based on 4,519 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Supplemented.co.uk:

Supplemented.co.uk is an online store selling vitamins, minerals and food supplements.

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Supplemented.co.uk 5 star review on 25th March 2024

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very disappointed I paid an extra £5 for next day delivery but didn't receive my product until 5 days later???”

Helpful Report

“I've ordered ashwagandha and 5htp from them everything was fine the ashwagandha it's perfect. I had side effects on 5htp and I've spoken to someone after many tries to return them i posted them 5 days ago first class and they don't reply anymore and don't want to give my refund for the pills!! Poor quality customer service!”

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“They never bothered to reply to mu email”

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“I received the wrong item in my order. I have contacted your customer service dept but so far nobody has replied.”

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“Ordered 10 days ago still not delivered.”

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“Great until things go wrong! I was happy with the products at first but then they started to come through damaged... the packet would contain loads of powder with broken tablets at the bottom. I emailed the company several times and didn't receive any replies. Such a shame!”

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“Product has not done what was promised.”

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“A good price but still waiting for my purchase to arrive despite receiving a dispatch email over a week ago. A message to customer support hasn’t even been acknowledged!”

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“Products come at a reasonable price if they come at all. Delivery is shockingly slow. I’ve waited more than a week for delivery of all orders I’ve placed. I can get similar products from Amazon with free next day delivery”

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“Very good delivery But did not respond to any email enquiries”

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“I have not received my item yet been more than 7 days disappointed”

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“I paid for 48 hour delivery and it came a week later! Not happy”

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“Very poor with communication. I asked three simple questions about medicine I was going to buy. But no one bother to reply and answer. How do you expect people to buy something from you. For me customer service and help is very important.”

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“2 csomag zöld héjú kagyló kapszulát rendeltem 180db-ost, és csak 1 csomag érkezett. E-mailen írtam reklamációt, de semmi vàlasz Nem érkezett.”

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“Ordered and paid for 360 Turmeric Tablets, only received 180, 2 packs of 90. Still waiting for rest as promised by an emmail.”

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“I was very excited to order from here on 25th september a total of 6 items costing over £40. However when my package arrived on a few days later it was missing 3 items (bundle). I used online contact form and no answer. Then emailed customer service and got a response on 30th sep apologising saying it was left off and they will get it sent same day. It is now 4th oct and no items have been received. Its too early to see if the products have been any good but the service def needs to improve... disappointed.”

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“I have purchased vitamin supplements from Supplemented.co.uk before and found the products to be excellent. This time however, the same ordered item - Vit C with Rosehip 500mg were completely different. Instead of a capsule shape, it was a general tablet. Tablets were/are disintegrating in the packet. My children don’t like taking them because they dissolve instantly on the tongue. Am not even sure it is the same product?! Very disappointed! I have included pics of the first order I had (capsule shape) and the latest of supposedly the same product? The tablets are powdery and broken.”

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“Usually very good but on last order paid for six packets but only received four told you and said two more had be sent but not received them yet”

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“order not received have asked you to resend have had no response to that request not impressed”

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“Disappointing. I purchased the wrong product and immediately tried to cancel it, it was sent anyway - and I was charged. I received the offer of a refund, and yet when I asked for a refund, I was ignored. I emailed again, asking for a response, and was ignored. I have used Supplemented before, but I won't use them again.”

Helpful Report

Supplemented.co.uk is rated 4.7 based on 4,519 reviews