Superfooduk Reviews

Name: Superfooduk
Address: 148 Great North Road, 148 Great North Road, Hatfield
Rating: 4.33

4.3 Rating 1,523 Reviews

90 %

of reviewers recommend Superfooduk

4.3

Based on 1,523 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Superfooduk:

We are an online reseller of health food, vitamins & minerals, alternative therapeutic products and organic & natural beauty products since 2005.

Visit Website

Phone:

01707260233

Email:

parit@superfooduk.com

Location:

148 Great North Road,
148 Great North Road
Hatfield
AL95JN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My parcel did not get delivered.”

Helpful Report

Posted 4 years ago

“Ordered placed 21st March 2020 - Now 20th April 2020, still not received! Phone calls not being answered, emails not being responded to.”

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Posted 4 years ago

“Broad range of products supplied with excellent customer service.”

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Posted 4 years ago

“First class service which I will use in future”

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Posted 4 years ago

“Found the product I wanted.”

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Posted 4 years ago

“I have purchased from Superfood more than 10 days ago and still not receive my order and tried to contact them but they don not reply to my email and never answer. I do not recommend it to any one at all”

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Posted 4 years ago

“I was able to source a product for an elderly friend who is in self isolation so was delighted when I found the product on their website.”

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Posted 4 years ago

“Have not received my order more than two weeks after it was allegedly "dispatched". Impossible to contact Superfooduk by email or phone. I suspect this is a scam site. Will be contacting trading standards shortly.”

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Posted 4 years ago

“Excellent service and speedy delivery !!”

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Posted 4 years ago

“You are asking me to write a review some 9 days after you told me you had dispatched my order. It still hasn’t arrived and you are yet to respond to my email chase. I cannot rate you more highly than this.”

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Posted 4 years ago

“Ordered product on the 1st april. Email received to say it had been dispatched on the 2nd April. The money has been taken out of my account but its now the 15th April and nothing has come. Two Emails sent to the company asking for a response - no response. Two phone calls made - no answer! Not acceptable. Will not use again nor recommend”

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Posted 4 years ago

“I am still waiting for my order which I placed at the end of March. If I don't get a response soon I will contact Trading Standards as well as leave a very negative review on Trust Pilot.”

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Posted 4 years ago

“Placed an order, paid for it and received a 'despatched' email in March. Still no sign of it. No response from the company to my emails and the phone number they provide is either engaged or rings out. Spent £150 on food items and am now wondering if this is even a legit company or just scammers.”

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Posted 4 years ago

“I placed the order on Sat 28th March on the Ebay shop, received an email on Mon 30th March saying goods have been despatched. On 8th April I queried this and received an automated email saying they will reply in 48 WORKING hours.Wed 15th April, still no reply and no goods. USELESS.”

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Posted 4 years ago

“I HAVE NOT RECEIVED MY ORDER Number is: 76422/040420/70 - BUT RECEIVED THIS FORM TO FILL CUSTOMER SATISFACTION REVIEW - WHERE IS MY ORDER??? YOU GOT MY MONEY - SO GIVE ME MY ORDER AND NOT THIS FORM..... DISGRACE REALLY”

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Posted 4 years ago

“No goods arrived, no response to phone calls or emails. Awful company”

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Posted 4 years ago

“Not possible to rate the product as still awaiting delivery after 10 days. Rated service poor based on this and no response to my chase up request”

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Posted 4 years ago

“Ordered product on the 2nd April it's now the 13th still not arrived. Appreciate post is slow at present but I have emailed 4 times chasing up a lead time and asking for the postal company they are using but no reply as of yet. Ordered same product on amazon prime and got it the following day and for cheaper. Quick to take money which went out the following day but not quick to reply, customer service poor.”

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Posted 4 years ago

“Quick courteous service”

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Posted 4 years ago

“Unfortunately after 10 days still waiting for package to arrive:(”

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Posted 4 years ago

Superfooduk is rated 4.3 based on 1,523 reviews