Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Supanet Reviews

4.4 Rating 623 Reviews

87 %

of reviewers recommend Supanet

Company Reviews

4.4

Based on 623 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

About Supanet:

Contact the Customer Service Team at: www.supanet.com/livechat

Supanet is a UK based telecommunication and internet service provider known for providing safe internet access for children.

In 1998, Supanet initially started as a dial-up Internet service provider in the United Kingdom. The company later started providing broadband, ADSL, Business Broadband, Fibre and additional services including web hosting, anti-virus software, internet telephony services, line rental, fibre broadband, online SMS services and other services.

Supanet are committed to only employing UK based call center staff with the Customer Service team being based out of Burnley Lancashire.

Supanet actively encourage reviews and appreciate all feedback whether good or bad, your comments help us to continually improve.

Visit Website

Phone:

07870162472

Email:

gary.holden@tpad.com

Location:

Time Technology Park
Burnley
BB127TW

Write Your review

Tell us how Supanet made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Monica was most helpful in answering my enquiry today, thankyou.”

Posted 4 years ago

“Felt like I was conned into my contract with them, my internet goes off daily and every time I’ve called to ask for support I get told just to reset it which I now do most day and don’t bother calling anymore. Looking forward to my contract running out.”

Posted 4 years ago

“A very helpful live chat with Caroline.”

Posted 4 years ago

“Katie was fantastic and very patient helping an old man to get my emails back on my Ifone. Thanks”

Posted 4 years ago

“Helpful support”

Posted 4 years ago

“Lisa and Caroline were both fantasti dealing with me.”

Posted 4 years ago

“Actually believed me”

Posted 4 years ago

“Usually a very reliable service, on the rare occasions a problem occurs, it is swiftly sorted.”

Posted 5 years ago

“By answering my query about restoring the facility for detailed display of individual phone calls. I have found it, in the past, to be a very helpful feature, and trust it will be back as soon as possible.”

Posted 5 years ago

“Operator was helpful.”

Posted 5 years ago

“Solved my one and only problem”

Posted 5 years ago

“spoke to katie on live chat and her response time was really fast”

Posted 5 years ago

“Katie made the LiveChat easy and very quick, all questions answered clearly, very much appreciated.”

Posted 5 years ago

“Aware of problem and looking into it. machot@supanet.com”

Posted 5 years ago

“Good help from agent Sophie, she was very patient with me.”

Posted 5 years ago

“Good prompt response to my enquiry. Dealt with professionally.”

Posted 5 years ago

“Sorted my problem very quickly and without any bother. Very happy!”

Posted 5 years ago

“Very helpful, prompt and sweet”

Posted 5 years ago

“Your live chat and assistant Grace was very efficient informative and helpful”

Posted 5 years ago

“Jackie, Caroline and Grace have done a great job addressing my range of concerns. The courtesy and care is outstanding and the TPS suggestion was invaluable too. Can you please make sure I have copy of relevant access detail for that wise suggestion. All this was in great sequence of Supanet service that had been started many years ago by Shaida Parveen whobecame a great friend an account of her devoted concern with finding good usefulways to invriably help me.”

Posted 5 years ago

«
1
2
...
3
4
5
6
7
»

Supanet is rated 4.4 based on 623 reviews