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Suntransfers.com Reviews

4.6 Rating 11,560 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

4.6

Based on 11,560 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service driver not very talkie.”

Posted 8 years ago

“Excellent service! on time, friendly driver would definitely use again xx”

Posted 8 years ago

“good service on arrival at airport, and good on time pick up on return journey, will definitely use again”

Posted 8 years ago

“We have a very good driver both ways, and it was very easy to make orders with Suntransfers. Next time we are traveling, we will take Suntransfers again.”

Posted 8 years ago

“Very professional. Helped you with your luggage. Very friendly and happy to help.”

Posted 8 years ago

“Easy to book and although I just booked and paid for a car I actually got a mini bus to myself! Given water and offered music or film on way to airport!”

Posted 8 years ago

“Easy to book, clean cars on both transfers, will use again”

Posted 8 years ago

“Very good prompt transfer to airport”

Posted 8 years ago

“Reliable and price in line or better than competitors. Only airport to airport transfer. They were unable to deal with our transfer from Alcudia old town to Palma.”

Posted 8 years ago

“It was efficient and relieved to see he was waiting as it took over an hour to pick up case in Palma. I think on both trips it would have been nice if the drivers stepped in to load our cases a bit more quickly, but perhaps i'm being fussy!”

Posted 8 years ago

“Generally the service was good. However we were travelling to an address in Elviria and on both occasions the driver had a problem locating the address. On the second occasion we were travelling around for almost an hour before arriving at our destination. The driver needs to have an up to date sat nav or to have researched the address in advance. It would also be helpful when collecting English speaking passengers to assign a driver who can speak English reasonably well.”

Posted 8 years ago

“Suntransfers is a very reliable and pleasant service. Would highly recommend! :)”

Posted 8 years ago

“Poor communication. I believed that I had updated my destination and had it all in print, Sun Tranfers within 48 hours of transfer ,paid the difference yet amendment did not reach local driver.My family including children were in danger of being dropped 9km away very late at night but for the good will of the driver . paid him extra for hiskindness.”

Posted 8 years ago

“a great service with only one concern which is un controllable, the drivers drive too fast and too near to vehicles in front!”

Posted 8 years ago

“Super painless... The first driver taking us to apartment needed deodorant. Besides that all was easy.”

Posted 8 years ago

“Good service, easy to use and met at the airport. A bit of confusion at the airport but quickly resolved. Return back to airport was perfect. Would recommend this service rather than pay holiday companies for the transfer as holiday companies charge a lot more!”

Posted 8 years ago

“We booked a transfer from Copenhagen airport to the Cruise Terminal in Copenhagen. The driver was on time and she helped with the luggage. We had a large bus for our party of 12 people. All went smoothly and the driver also checked whether we had not forgotten anything when we left the bus. I would recommend Suntransfers to my friends and family.”

Posted 8 years ago

“Good solid service. Communication not perfect but remidied quickly.”

Posted 8 years ago

“Would use this service agsin”

Posted 8 years ago

“Easy booking. Driver early.”

Posted 8 years ago

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Suntransfers.com is rated 4.6 based on 11,560 reviews