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Study365 Reviews

4.8 Rating 1,147 Reviews

96 %

of reviewers recommend Study365

Company Reviews

4.8

Based on 1,147 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

020 8126 0669

Email:

info@study365.co.uk

Location:

Study365406 , White Horse Lane LondonUnited Kingdom,
Study365406 , White Horse Lane LondonUnited Kingdom
United Kingdom
E1 3FY

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Study365 5 star review on 5th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While I rate the learning experience positively, it's been an absolute mess to request the exam voucher. I've been waiting since November for an exam voucher that has never arrived! The costumer service is non-existent and unable to provide any updates or resolution to this issue. This delay is greatly damaging my reputation as I have committed to take this qualification in a reasonable timeframe. I'm starting thinking that this is a scam and I will never see my voucher!!”

Posted 1 week ago

“Study 365 took 152 days to provide me with a voucher I paid for. This was due to a 'problem in the system' that I never had anything to do with it. I was barred from my right to decline it and request a full refund because I bought the voucher over a year ago. Interestingly, I had requested my voucher for the exam during the period valid for a refund, and the company failed to provide it! Because of the bad service Study 365 has provided to me, the attendant offered some free courses. All of them totally out of my interest. Aiming to accept the situation, and accept the offer, I questioned if one of my interests could be offered instead. During the email thread, apparently, I was passed to other attendants, and the confusion about my case took over. I am tired of dealing with Study 365, my study plan was affected because of the company's incompetence and I can not even have my money back. I am completely unsatisfied with the outcome so far.”

Posted 1 week ago

“Awful service, I am still waiting after 3 months for my code to complete the course I bought. You are unable to call anyone as they ignore the phones. Avoid at all costs.”

Posted 2 weeks ago

“This company is a scam organisation. Please see most up to date 1 star reviews on trustpilot to see how they operate. First stage customer service is very responsive and pleasant, you see regular online presence and feel reassured. This is where it ends. You sign up to a course and complete it only to get to the point of trying to obtain your exam vouchers to actually take the exam, then they fail to release the exam vouchers giving multiple excuses including technical delays. When this inevitably drags on for months and you request a refund they say you cant be refunded as you have started their course. The course is of course meaningless without being able to access the official textbook and exams and get the actual certification. It’s a fully-fledged scam. They even put up a fight when trying to get a refund via credit card/paypal. They delete all negative comments on their social media within hours and I can only assume they pay for positive reviews and likes or else they were once legitimate and have been taken over by scammers. Please be warned”

Posted 2 weeks ago

“It’s been over a month and still not received an exam voucher from them, so I’m stuck in limbo. They don’t answer the customer service phone calls and the email replies just say “they are busy”. It seems they are in major financial difficulties by the sounds of this and other reviews. AVOID”

Posted 4 weeks ago

“I have been taking a PRINCE2 Agile course from Spain since October. I decided to make the payment in 5 installments and I paid 2 of them. Now that I want to pay the third, the web doesn't allow me to do it, because it appeares a message that says that there are no available payment methods for my location. I want to continue the course, finish paying it and make the exam, but I've sent many mails for weeks and still do not have any answer.”

Posted 1 month ago

“I had a partnership with them to sell my electrical engineering courses. I haven't received any payment from them since April 2022. There are more than 200 students enrolled since then but they don't answer my emails nor want to pay anything. Very bad experience”

Posted 2 months ago

“Exam voucher was paid fair and square months ago by my employer and I don’t have anything left to pay. I studied for months to get pass in Prince2 exam and now after passing I am told by peoplecert that study365 is holding validation of the exam voucher to release my exam results. This is been almost a week that I passed my exam, I have contacted and got nothing but empty replies. I look like a clown with my employer because I have verbally confirmed I passed but can’t provide official result. Why would they take days to validate to say test voucher was bought? You would think training centre would be your friend and do needful, but no. They are useless even in doing the minimum which is to verify I bought the voucher from them. Such a shame that I used them! I still have one more exam voucher from them and am regretting. Never again! Absolute incompetence at display…I don’t know how they have so many good reviews if they are so hopeless. I am now stuck in between peoplecert and study365. This is nightmare”

Posted 5 months ago

“I have just started to study with Study365 from Türkiye, they take a little time to follow up with you either by email or through WhatsApp. I will update my review depending on their service and responses with the days coming, until I finish my journey.”

Posted 10 months ago

Dear Learner, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. It was a great pleasure to help you from our end. We also welcome you to view a full range of our courses by clicking the following link https://www.study365.co.uk/all-online/ Best Regards, Study365 - Support Team.

Posted 10 months ago

“I used Study 365 for my recent Prince 2 Agile Foundation training. The course was reasonably priced and has been very good, with the benefit of good support which I have used a couple of times. I'll happily use them again when I look to do the Prince 2 Agile Practitioner training.”

Posted 1 year ago

Thank you so much for taking the time to leave such a nice review. We are glad to hear that you liked the product cost and our service and we are delighted to know that your experience with us was a good one. If you have any questions, please don't hesitate to contact us at info@study365.co.uk. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.study365.co.uk/all-online/ Best Regards, Study365 - Support Team.

Posted 1 year ago

“very good course, recommended!”

Posted 1 year ago

Thank you so much for your kind recommendation. We are happy to hear that your overall experience with us was a good one. If you have any further queries, please don't hesitate to contact us at info@tudy365.co.uk. Also, we welcome you to view a full range of our courses by clicking the following link – https://www.study365.co.uk/ Best Regards, Study365 - Support Team

Posted 1 year ago

“very good course”

Posted 1 year ago

Thank you for the review. We appreciate your feedback regarding our course. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.study365.co.uk/all-online/ Best Regards, Study365 - Support Team.

Posted 1 year ago

“Perfect, would definitely suggest to anyone”

Posted 1 year ago

Thank you so much for sharing your feedback. We are happy to hear that you are experience with us was a good one. If you have any further queries, please don't hesitate to contact us at info@tudy365.co.uk. Also, we welcome you to view a full range of our courses by clicking the following link – https://www.study365.co.uk/ Best Regards, Study365 - Support Team.

Posted 1 year ago

“Great support and straightforward process. Course content adequate and easy communication with tutors.”

Posted 1 year ago

Thank you for taking the time to leave us your review. It is a pleasure to receive good comments regarding the course content and the tutor support. If you have any questions, please don't hesitate to contact us at info@study365.co.uk. Also, we welcome you to view a full range of our courses by clicking the following link - http://www.study365.co.uk/ Best Regards, Stuy365 - Support Team.

Posted 1 year ago

“Great material provided instantly, including access to previous exam papers and tutors”

Posted 1 year ago

Thanks a lot for taking your time to leave us this review! We appreciate your feedback regarding our course material. Please do visit our website for our full list of courses which will be growing considerably this year via following link: https://www.study365.co.uk/all-online/ Best Regards, Study365 - Support Team.

Posted 1 year ago

“I highly recommend Study 365. Due toe working in a demanding job I was unable to complete my course, I reached out to customer service to ask for an extension and they were so understanding and gave me an extension. I was so relieved as this now gave me extra time to continue to study and focus on completing my course.”

Posted 1 year ago

Thank you so much for your kind recommendation. We really appreciate you taking the time to share your experience with us. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.study365.co.uk/all-online/ Best Regards, Study 365 - Support Team

Posted 1 year ago

“Course content was been very clear and easy to follow. If I have had any issues/queries the study365 team has quickly replied back. Look forward to continuing my Prince 2 course! Can’t recommend Study365 enough.”

Posted 1 year ago

Thank you so much for sharing your feedback. We are happy to hear that you are satisfied with our service and the course content. If you have any further queries, please don't hesitate to contact us at info@tudy365.co.uk. Also, we welcome you to view a full range of our courses by clicking the following link – https://www.study365.co.uk/ Best Regards, Study365 - Support Team.

Posted 1 year ago

“The course is really good and i would strongly recommend it to everyone.”

Posted 1 year ago

Thank you for the recommendation. We are pleased to know that your experience with Study365 was a good one. Also, we welcome you to view a full range of our courses by clicking the following link - https://www.study365.co.uk/all-online/ Best Regards, Study365 - Support Team.

Posted 1 year ago

“Studying about 'Scrum and Agile Essentials' has been an exciting and worth while experience. The course library of Study365 is long and will be looking for the next topic very soon!”

Posted 1 year ago

Thank you so much for sharing your feedback. We are happy to hear that you are satisfied with the overall experience. If you have any further queries, please don't hesitate to contact us at info@tudy365.co.uk. Also, we welcome you to view a full range of our courses by clicking the following link – https://www.study365.co.uk/ Best Regards, Study365 - Support Team.

Posted 1 year ago

“The PRINCE2 Agile course by Study 365 was great and has prepared me well for the exam and thank you Randy for your support!”

Posted 1 year ago

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Study365 is rated 4.8 based on 1,147 reviews