Study365 Reviews

4.49 Rating 191 Reviews
89% of reviewers recommend Study365
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Phone:
02038749355

Email:
info@study365.co.uk

Location:
Study365406 , White Horse Lane LondonUnited Kingdom

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
Live Chat, Email, Telephone
communication channels
Under an hour
queries resolved in
"very helpful staff especially my contact RICHARD"
Posted 2 days ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Posted 1 day ago
"I was able to thoroughly enjoy the course and the service provided was excellent"
Posted 1 week ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Posted 6 days ago
"A great level of service. They have exceeded my expectations."
Posted 3 weeks ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Posted 3 weeks ago
"The courses are really good and the support team is great"
Posted 3 weeks ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Posted 3 weeks ago
"Wonderful learning platform"
Posted 3 weeks ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Posted 3 weeks ago
"My experience with Study365 while doing the course was great. They provided me with prompt customer service whenever I needed it."
Posted 3 weeks ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Posted 3 weeks ago
"An excellent learning platform. Keep up the good work."
Posted 1 month ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Posted 1 month ago
"Excellent Service"
Posted 1 month ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Posted 1 month ago
"I am very happy with the level of service I received from them. Great learning platform"
Posted 1 month ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Posted 1 month ago
"I have purchased course in accounting software from uk based website. When I open course it was designed for USA. Terminology quite different, taxation very different. It was not use to me at all. I have complain straight away but month pass by and not refund or replacement despite regular email, they by the way looks like poor google translated from unknown language like for instance :Would like to raise a complaint or you can request a refund kindly drop a new email as requesting your requirement."
Posted 1 month ago
Hello Natalia,

Thank you very much for your feedback, we really appreciate it. We take your comments on board. Please give us an opportunity to put things right for you by contacting us on info@study365.co.uk with the details listed below:
• Email Address
• Contact Number

We appreciate that you have taken the time to write to us about your experience and offer an apology over your experience with us.
Our customer service manager will be handling this personally and will reach out to you shortly.

We assure you that we will find a solution reassuring you of the level of service we commit to.

Kind Regards,
Study365 - Support Team
Posted 1 month ago
"The service is excellent."
Posted 1 month ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Posted 1 month ago
"Great course! The support team is very helpful."
Posted 1 month ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Posted 1 month ago
"Completed the course and after a few days wait received the e certificate. The course material was very interesting and useful. Would recommend to anyone interested in dog behaviour and training. Doesn't make me a professional but was an interesting course."
Posted 2 months ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Posted 2 months ago
"Richard was extremely helpful in answering my queries and corrected a mistake I had made without any issues. Helped me step by step."
Posted 2 months ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Posted 2 months ago
"Richard was lovely, resolved the problem straight away"
Posted 2 months ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Posted 2 months ago
"Very quick response for the question and really helpful. Thank you very much"
Posted 3 months ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Posted 2 months ago
"I ve been trying to get hold of them for them but was unsuccessful. Any other number I can call?"
Posted 3 months ago
Dear Malek,

We are sorry about the inconvenience. You can reach us on;

Hotline - +442038749355
Email - info@study365.co.uk

Our customer service team will reach you asap.

Once again, we apologise for any inconvenience that this may have caused you.

Kind Regards,
Study365 - Support Team
Posted 3 months ago
"I have only just started my Course, I had a query regarding my course and I had an immediate response through a live chat option. Very pleased so far and was asked If I needed any other assistance."
Posted 3 months ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Posted 3 months ago
"Having registered on the Level 3 in education, I found the resources of little use. The sample assignments didn't meet the grading criteria for the course. Upon completion it has taken over 6 weeks to get my grades for the course, despite having been told that I would have them in under 2 weeks. Numerous support calls and emails later and I have been lied to numerous times and still don't know whether my assignments have been marked. Hopefully i will have more luck in getting my money back."
Posted 3 months ago
Hello Chris,

Thank you very much for your feedback, we really appreciate it. We take your comments on board. Please give us an opportunity to put things right for you by contacting us on info@study365.co.uk with the details listed below:
• Email Address
• Contact Number

We appreciate that you have taken the time to write to us about your experience and offer an apology over your experience with us.
Our customer service manager will be handling this personally and will reach out to you shortly.

We assure you that we will find a solution reassuring you of the level of service we commit to.

Kind Regards,
Study365 - Support Team
Posted 3 months ago
Study365 is rated 4.49 based on 191 reviews

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Alice, Customer Support