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STRIVE FOOTWEAR Reviews

2.8 Rating 51 Reviews

37 %

of reviewers recommend STRIVE FOOTWEAR

Company Reviews

Product Reviews

2.8

Based on 51 reviews


Shipping & Delivery
Delivery Methods	Postal Service

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered slippers for my wife and paid next day delivery. They arrived three days later (was willing to accept this and couldn’t be bothered to contact customer services) BUT when we looked at the slippers they were “grubby “ obviously had been worn! Contacted customer services who arranged replacement. Returned slippers and didn’t hear anything for 2 weeks. To cut a long story short after contacting customer services three more times and the online chat three times and being told they would be delivered the next day I still have not received them, resulting in requesting refund. Will keep an eye on when I receive my refund. The customer services on line chat repeatedly blaming courier delivery services!! Three comments from me; don’t send “grubby” shoes to customers, customer services don’t repeatedly state shoes will be delivered on a particular date when you cannot guarantee this, and if you be have a problem with your courier delivery services sort out the problem promptly as this reflects badly on Strive.”

Posted 1 year ago

“Superb footwear. Extremely comfortable and supportive. Love the insoles too. Great customer service. Thank you.”

Posted 1 year ago

Thank you so much for your review ! We really appreciate you taking the time out to share your experience with us. We hope you’ll visit us again soon. Strive Customer Care Team

Posted 1 year ago

“Once your order is placed it arrives quickly and well packaged. I recently placed an order for my usual shoe size but unfortunately they were too big, upon emailing to see if it was possible to exchange them I received a reply immediately with a postage paid label to return them and a new pair will be sent in return . I have numerous styles of shoes/sandals from this company and they are so comfortable and really help my plantar fasciitis. Great comfort and quality.”

Posted 1 year ago

“I returned a pair of shoes 14th July. Still no refund. Have been fobed off three times by them on the phone saying it’s been paid! No they say it’s gone to Klarna, and they will pay me back? It’s now 21st September and no sign yet of the refund! Why Klarna? It’s my refund due?? Never buy from them again!”

Posted 1 year ago

“Not please with the quality of the Copenhagen slippers I used only one month over a year. They became undone although only worn indoors and were not used July to September. No help from the customer service. For the quality promised, there is no quality really. Not sure I will use them again. Very disappointed. And yes, looking at other reviews, be careful, returns are not 100% free of quibbles. You have to enter a return request in the first month you bough if you want full refund. The company is a piece of work to deal with.”

Posted 1 year ago

“I ordered two pairs of sandals in different styles for size/comfort. Unfortunately neither is comfortable for me. The returns process requires completion of online returns request which repeatedly tries to change the 'refund' option to 'exchange'. When I have tried to submit the request I just get a pop up window which says 'Sorry your request could not be submitted at this time, please try again later'. This is hopeless. I have a free couple of hours that I would like to get the shoes parceled up and returned and I can't because of this barrier.”

Posted 1 year ago

“The returns process is not only expensive, but they hold onto your money for weeks. Similar to other reviewers - I have just phoned them after waiting over 2 weeks and they tell me that they have processed the refund but it may take several days to appear in my account - no email - nothing . I will not be using them again.”

Posted 1 year ago

“Brilliant shoes but Strive need to contract direct with Evri as returns by individual customers work out very expensive Klarna process also poor can’t pay for what was kept until returns received …again many retailers let you pay on their website so ideally can pay for 1 pair and return second size Brilliant shoes but all this expense and effort has out me off using again”

Posted 1 year ago

“Very poor returns, still waiting for my money after over 2 weeks, finally called them to be told, yes they did receive my return and would action my refund straight away but it may take 10 days to appear in my account, im not impressed that its going to be 24 days before I get my money back, something that I can't afford to happen”

Posted 1 year ago

“I finally got a reply to my 4 messages and the chap just told me to do EXACTLY what I had already ! And I tried 2 separate browsers and neither worked. So clearly hti is an error on their site and the chap did not even read my emails properly . Very poor service and sadly nom order from me unless they ring me to sort this out and that was never even offered. Awful company”

Posted 1 year ago

“Just to add, it is now 4 days later and STILL no reply from 4 separate enquiries. I would not trust this company to send the footwear if they cannot even read and reply to questions. My advice to Strive: STOP wasting money on TV advertising and employ more decent customer service staff . You have just lost a big order form me”

Posted 1 year ago

“Really poor chat service, it does not work after 3 messages over 24 hours. The free sandal offer does not work, the reminder blocks the page and you have to cancel the offer to continue. Very poor website for expensive shoes, they need this sorting, I cannot even get a reply from them. I am about to ditch an order for £216+ rather than deal with this for another 24hours”

Posted 1 year ago

“Not the easiest website to use. Took half an hour to place an order. No information on their site as to how their items are delivered, name of courier, tracking etc. There is a chat line which apparently is not operational….the reply comes back we will respond within two minutes….. twenty minutes later I’m still waiting. Their products get good reviews, but their service is rubbish.”

Posted 2 years ago

“Whats not to love!”

Posted 2 years ago

“Sizing wrong on £350 custom made sandals. I ordered custom made sandals from Strive. They would not provide measurements for sizing and instead advised me to try on a pair of Strive Sandals in a shop. I did this and ordered the size that fitted. Unfortunately the custom made sandals were much larger than the retail sandals, they are too large for me to wear. I sent photos of my feet in both the retail and custom made sandals to the company to illustrate that the sizing was not consistent and that I could not wear my £350 custom made sandals. They refused to do anything and claimed the sizing was correct. I advise everyone to stay away from the custom made sandals, it was a very expensive waste of money.”

Posted 2 years ago

“I have been wearing strive sandals all summer after suffering from plantar fasciitis for over two years. Wow what a difference, now walking without pain, without the need for cold foot rollers, the support for the foot arch is just fantastic, I shall invest in winter boots!”

Posted 2 years ago

“2 pair of shoe....so comfortable and supportive. The toe thong with buckle is especially wonderful to wear. My little toes slip out of the simple 3 strap style, but are wearable with socks or stockings so all is not lost.”

Posted 2 years ago

“Ordered two pairs for choice and have ended up with both pairs!! comfortable and good metatarsal support as well as arch support.”

Posted 2 years ago

“I really find comfort with Strive sandals ,At the present I have three pair of sandals one style just ordered another Capri, would have purchased two pair , but size was sold out.They help with the knee pain and also bottom of foot pain.Thanks Strive!!”

Posted 2 years ago

“I ordered my sandals on the 10th May, and went on line to track the order on the 14th May, it stated the order was "being processed". So I phoned in to question the delay to be told they would call be me back. I heard nothing, not even an email or an attempt to ring me. Went back on line Friday night to track the order to see that the order had changed "to out for delivery". Still nothing received today, I think they could have walked themselves to my house by now. Checked on line last night to see the "order complete"! I had not received anything. Rang in again today, to be told the shoes were out of stock. Hopefully it won't take that long to receive my refund! I have to give you one star as cant write a review otherwise, you don't really deserve that!”

Posted 2 years ago

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STRIVE FOOTWEAR is rated 2.8 based on 51 reviews