Merinal T/A Storage Heater Sales Reviews

4.6 Rating 545 Reviews
91 %
of reviewers recommend Merinal T/A Storage Heater Sales
4.6
Based on 545 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 79%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Merinal T/A Storage Heater Sales Reviews

About Merinal T/A Storage Heater Sales:

The number one online store for storage heaters. With over 5 different variations of storage heater and Electric radiators, Exrad, Elnur UK & Dimplex some of the leading manufacturers of electric heating in the UK. We can ensure we have the right heating option for you.

Visit Website

Phone:

01942 265041 / 01942 6098

Email:

sales@merinal.co.uk

Location:

Merinal Ltd Unit 3 Eastbond Street Leigh,
Merinal Ltd Unit 3 Eastbond Street Leigh
Wigan
WN71BP

Write Your review

Tell us how Merinal T/A Storage Heater Sales made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
I had purchased from your company previously and was aware of good service and was not disappointed this time either! I purchased on-line because I knew what I wanted to buy. My storage heater was duly delivered by the next working day after Queen Elizabeth’s funeral which was perfect! Are you at Merinall aware that after accessing Palletways website to check on delivery they forward customers onto a company called Trackerlynet who ask for £1 (then requested payment via my bank card details) before providing the tracking service! As according to Merinall tracking was free I was astounded and of course did not give my card details.
Helpful Report
Posted 1 year ago
Good quality all round product.
Helpful Report
Posted 1 year ago
Ordered without issues, delivered the next day on time. One is fitted and working, though I have not connected the solar part yet as I need some work on my consumer unit. I have installed the G Controller and am happy with the remote control (but it connects over ethernet only, no Wi-Fi connectivity :( ), and find the controls to be pretty straight forward. One thing I am a little less happy with is that I could not find any instructions for the G Controller on how to setup the day and night rates, but the Elnur tech team did help me with this (I just like documentation that I can reference). The real test of course will be how they perform when scheduled to charge on a time of use tariff (and excess solar), I have tried some test charges that work perfectly, I just hope they will keep the house warm using cheap rate electric.
Helpful Report
Posted 1 year ago
Great company to work with and highly recommended.
Helpful Report
Posted 1 year ago
I bought 3 rads the packaging on 1 was fairly torn like it had been really thrown about. I have had 2 installed at the moment and one of the fins at the back has snapped, which I'm not happy about. The fittings are very flimsy for such a heavy radiator and the fact that they are not secured at the bottom, meaning they pull away from the wall at the bottom, seems a design flaw.
Helpful Report
Posted 2 years ago
Very helpful staff and prompt delivery also very polite driver who delivered my heater
Helpful Report
Posted 2 years ago
Prompt next-day delivery. A mix-up over the delivery time caused some inconvenience but an apology was sent and I accept that this is not a usual occurrence. The delivery driver was very obliging. The two Elnur storage heaters I bought were competitively priced. Installation was straightforward and they are providing an improved level of comfort.
Helpful Report
Posted 2 years ago
Very helpful Lady. Not happy with delivery man as said he should only deliver to the pavement not into house. Do I receive a receipt and guarantee in the post please
Helpful Report
Posted 2 years ago
Very good service nothing too much trouble.
Helpful Report
Posted 2 years ago
At the moment, the heater is on the wall, and working, I am still working on programming it to what times I need it to come on, it is trial and error at the moment.
Helpful Report
Posted 2 years ago
Efficient and friendly service
Helpful Report
Posted 2 years ago
good service and prompt
Helpful Report
Posted 2 years ago
Great company to deal with
Helpful Report
Posted 3 years ago
Very helpful and had exactly what I needed.. would definitely call again .
Helpful Report
Posted 3 years ago
Vast range of products, very easy to order online with a fast and efficient delivery service. Highly recommended.
Helpful Report
Posted 3 years ago
Goods arrived on time, good quatity product.
Helpful Report
Posted 3 years ago
Great heater and great company.
Merinal T/A Storage Heater Sales 5 star review on 14th March 2020
Helpful Report
Posted 4 years ago
service superb... item a nightmare, wish i had done some homework on item, you need degree in science/computing to set useless thing, still no heat, installed properly, but cant set heater to do its job, ie , come on at night. maybe have to bin it and go back to another reliable heater. not even a you tube video to assist setting it, no one knows, absolutely U.S.
Helpful Report
Posted 4 years ago
HI John, Please see link to youtube videos from the Manufcaturer. https://www.youtube.com/playlist?list=PLh_utqubp2vnDAJZIeBIu-VW6aKgk3MCl I know they are also working on having some more done as we have requested them. We also have some quick guides we can send you. IF you also do need help programming you can either give us a call or call the Elnur technical line. We hope this helps and would like to thank you for your review. Kind Regards Cory
Posted 4 years ago
Delivery was very prompt and heater was well packaged for transport.however the product user and instal instructions were very lacking and confusing (ilnor)
Helpful Report
Posted 4 years ago
The actual process of ordering the heater was very simple and the item arrived very quickly, impressed by this given that it was quite a heavy package. The heater itself was purchased to replace an older style heater which had gone wrong. The old heater was so easy to use, I would have bought another the same in a heartbeat, but as no longer available my choice was limited. The new heater looks the part but in reality required a computer brain to set it up. Not sure I have got this right, time will tell but in all honesty I preferred the previous generation of night store heaters.
Helpful Report
Posted 4 years ago
Merinal T/A Storage Heater Sales is rated 4.6 based on 545 reviews