Stone Direct UK Reviews

Name: Stone Direct UK
Rating: 4.87

4.9 Rating 146 Reviews

99 %

of reviewers recommend Stone Direct UK

Company Reviews

Metrics

Info

4.9

Based on 146 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Phone:

01332542191

Email:

sales@stone-directuk.com

"Excellent product and very prompt delivery, very informative and would definitely recommend using them again if I require anymore I wouldn't hesitate in doing so thanks.\ud83d\ude4c"

Stone Direct UK 5 star review on 13th January 2024

Leon Trowsdale

"Very pleased with the purchase, the phone staff were easy to talk to and helpful when questions were asked about cutting the cladding and putting the items on the wall. The cladding arrived on a pallet and was well wrapped - no damage. The Universal Tile Adhesive was easy to mix up and to apply. The cladding has been up on the wall approx. 3 - 4 weeks and everything is perfectly okay."

Stone Direct UK 5 star review on 7th September 2023

Richard Horton

"Beautiful slate tiles. Customer service was very good before and after the slate arrived. When I had questions they were answered straight away and comprehensively even though mine was a relatively small order. I would recommend this company. "

Stone Direct UK 5 star review on 24th May 2023

Sara Robinson

"Simon is fantastic as always! Provides advice and any help you are required. Marble is beautiful too :)"

Stone Direct UK 5 star review on 12th April 2023

Anonymous

"We were very pleased with our purchase of Quartz- Silver Cloud cladding which made the perfect background for our new log burner.\r\nThe service from Stone Direct was very good and we did not have to wait long to receive our order.\r\nIt was very helpful in being able to get samples before making a decision."

Stone Direct UK 5 star review on 9th November 2022

Charles Whiston

Anonymous

Anonymous // 01/01/2019

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Leon Trowsdale

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“Excellent product and very prompt delivery, very informative and would definitely recommend using them again if I require anymore I wouldn't hesitate in doing so thanks.🙌”

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Posted 3 months ago

Richard Horton

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“Very pleased with the purchase, the phone staff were easy to talk to and helpful when questions were asked about cutting the cladding and putting the items on the wall. The cladding arrived on a pallet and was well wrapped - no damage. The Universal Tile Adhesive was easy to mix up and to apply. The cladding has been up on the wall approx. 3 - 4 weeks and everything is perfectly okay.”

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Posted 7 months ago

Sara Robinson

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“Beautiful slate tiles. Customer service was very good before and after the slate arrived. When I had questions they were answered straight away and comprehensively even though mine was a relatively small order. I would recommend this company.”

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Posted 10 months ago

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Anonymous

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“Simon is fantastic as always! Provides advice and any help you are required. Marble is beautiful too :)”

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Posted 1 year ago

Charles Whiston

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“We were very pleased with our purchase of Quartz- Silver Cloud cladding which made the perfect background for our new log burner. The service from Stone Direct was very good and we did not have to wait long to receive our order. It was very helpful in being able to get samples before making a decision.”

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Posted 1 year ago

Touch Interiors Ltd

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“Super efficient service. My queries were responded to really quickly, samples arrived promptly and the marble I ordered is lovely. Highly recommend.”

Stone Direct UK 5 star review on 5th July 2022

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Posted 1 year ago

Lucy Allwood

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“Really helpful team Thank you”

Stone Direct UK 5 star review on 18th March 2022

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Posted 2 years ago

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Anonymous

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“Really helpful on the phone, samples easily ordered and really pleased with the stone when it arrived”

Stone Direct UK 5 star review on 17th March 2022

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Posted 2 years ago

The Roebuck At Draycott Limited

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“First time dealing with stone direct and I'm pleased I did, from start to finish communication was fantastic even in these difficult times they managed to deliver bang on time. Quality company and product many thanks for all of your help.”

Stone Direct UK 5 star review on 18th December 2021

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Posted 2 years ago

Mr Whitefoot

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“Delivery was good , the finish was extremely good .”

Stone Direct UK 4 star review on 17th December 2021

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Posted 2 years ago

Lukan Squires

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“I dealt with Charley at Stone Direct. I was that customer who phones as they are closing, expecting a hearth like yesterday haha! She was so accommodating, helped even from home. The hearth was delivered within days as promised. And was absolutely stunning, couldn’t fault it! Thank you Charley! In a world of Covid and Boris Johnson, Charley and Stone Direct were a beacon of light shining through an otherwise dark cloud!”