Stone Deals Reviews

Name: Stone Deals
Rating: 4.65

4.7 Rating 658 Reviews

91 %

of reviewers recommend Stone Deals

Company Reviews

Metrics

Info

4.7

Based on 658 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 941 6090

Email:

info@stonedeals.co.uk

Write Your review

Tell us how Stone Deals made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stone Deals 5 star review on 13th October 2023

Anonymous

Stone Deals 5 star review on 23rd June 2023

Lorraine

Stone Deals 5 star review on 16th February 2023

Stone Deals 5 star review on 24th August 2022

June

Stone Deals 5 star review on 18th August 2022

Paul Calvin Gazee

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and really efficient and quick delivery. Also a great product. We have used many times.”

Helpful Report

Posted 1 year ago

“Great service all enquiries answered no problem”

Helpful Report

Posted 1 year ago

“Good price, quick delivery. Quick response to emails. Overall very pleased and tiles were of good quality and look great.”

Helpful Report

Posted 1 year ago

“Very pleased with the floor tiles we purchased nice tile and value for money .The delivery driver was very polite and helpful to. No problems at all getting into our yard to deliver them.”

Helpful Report

Posted 1 year ago

“Ordering was a very simple and straightforward process. The Travertine was delivered very quickly as stated on the website. The most impressive thing for me was that we ordered 60 square mts of Travertine and only five tiles were damaged, all of the damaged tiles could be used for cuts and therefore there was no waste. When unloading the tiles you could see why due to the care taken in packing them the crates had polystyrene on the bases and sides to protect them and any spaces were filled with wooden wedges to stop any movement. All in all a first class transaction at a very reasonable price. Based on my personal experience I would highly recommend them and would use again without hesitation.”

Helpful Report

Posted 1 year ago

“Samples arrived within 5 days via post and we ordered the main tiles from them. Product arrived and is a very good price, time will tell on quality but they look great.”

Helpful Report

Posted 1 year ago

“The samples arrived promptly and are a good quality. The product looks of good quality and I shall be placing an order shortly to complete a fireplace project.”

Helpful Report

Posted 1 year ago

“Ordered tiles next day delivery at high additional cost, tiles did not arrive until day later. Was told that delivery would be refunded but no refund has been sent. Absolute scam company, claim it is not their fault but blame haulage firm.”

Helpful Report

Posted 1 year ago

Dear Mr Clarke It is unfortunate that your delivery was delayed with the 3rd party hauliers due to circumstances beyond our control, we have also apologised on behalf of the hauliers when dealing with the delay for you and agreed on a refund for the next day part of your delivery charge and only apply the economy delivery charge for the 3-5 working day service for an order received on the 2nd day of dispatch. As you are already aware Mr Clarke, all of the evidence had been provided to PayPal for the case you had opened regarding this unfortunate delay with your order delivery where you requested a full refund of your delivery charge for an order which was delivered to you within a day delay, with the case being awarded in our favour by PayPal, we are, however, happy to still refund you the difference for the next day part of your delivery charge. Again, please accept our sincere apologies for the delay and your refund for the next day part of your delivery charge has been processed for you. With regards,

Posted 1 year ago

“Good sample tile delivered fast and packaged well, plus free. Can't beat that these days!”

Helpful Report

Posted 1 year ago

“I placed an order for samples on 28/9 and by 26/10 they still haven't arrived. I have contacted the company numerous times and received placatory replies. It doesn't inspire confidence as to delivery if I put an order through. They look like beautiful tiles but it looks like I'm going to have to go elsewhere if I can't even receive some samples with 4 weeks. Very disappointed.”

Helpful Report

Posted 1 year ago

Hello Ms Rowland We hope you now have received your samples via a courier service. Unfortunately, we could not track your sample order via Royal Mail as they seem to be heavily effected by their recent strike actions. Again, our apologies. With regards

Posted 1 year ago

“All good thanks. Pavement delivery as described and on time and large stone slabs in good condition. Helpful staff on the ordering side too! Thank you!”

Helpful Report

Posted 1 year ago

“The marble tiles were of excellent quality and were delivered quickly. The driver carried them from lorry to house as well! Good service and reasonable price.”

Helpful Report

Posted 1 year ago

“Customer service was very good. I ordeeed a sample of the carrara marble erringbone mosaic and was disappointed with the quality of the product.”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for your review, can you please advise what is wrong with the quality of the sample tile, as the herringbone mosaic you have mentioned in your review is one of our best selling materials.

Posted 1 year ago

“Very helpful, quality products at reasonable price, fast delivery on time driver really helpful , defo use on our next project”

Helpful Report

Posted 1 year ago

“Fast delivery and awesome products.”

Helpful Report

Posted 1 year ago

“Very helpful, sample sent quickly and was good quality at a fair price. Will definitely purchase our floor from them.”

Helpful Report

Posted 1 year ago

“Asked for some samples and they arrived within a couple of days . Excellent quality ..”

Helpful Report

Posted 1 year ago

“Requested a sample of Travertine stone and was pleased with how easy and quick the process was and the speed with which it was delivered. Would have no hesitation in placing an order if I decide the stone is right for my project.”

Helpful Report

Posted 1 year ago

“Sample tiles received well packed and enough to give a good idea of the product; excellent quality and true to website description.”

Helpful Report

Posted 1 year ago

“Very happy with quality of travertine stone tile samples we received, we will be placing an order for use on our kitchen floor.”

Helpful Report

Posted 1 year ago

Stone Deals is rated 4.7 based on 658 reviews