Stolen Goat Reviews

Name: Stolen Goat
Address: Stolen Goat ltd Unit 20 Murrell Green Business Park, Hook
Rating: 4.86

4.9 Rating 6,772 Reviews

97 %

of reviewers recommend Stolen Goat

4.9

Based on 6,772 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Stolen Goat:

At Stolen Goat our mission is to inspire you to find freedom through sport so that you can live a happier, healthier life.

How we do that…
With a focus on emotive design and strong customer service, we partner with award winning manufacturers to create a range of premium products and services that encourage and enable freedom and adventure through cycling, triathlon and the great outdoors.

Visit Website

Phone:

01256 856200

Email:

help@stolengoat.com

Location:

Stolen Goat ltd Unit 20 Murrell Green Business Park
Hook
RG27 9GR

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Stolen Goat 5 star review on 19th March 2024

369

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would have given 5 stars but the delivery was terrible. I wasn't told my parcel had been delivered to the pick up point, and as suggested, I went to pick it up with identifying info, but as, I hadn't been sent a code the shop wouldn't hand it over. I had to download DHL app and ring them up to sort out. I know DHL aren't you, but this is who you use for delivery which is part of the overall experience. Very inconvenient”

Helpful Report

“Great product as always, delivered on time and with regular updates. Great to support a local company.”

Helpful Report

“Very nice looking and comfortable jerseys. Shorts after 25 miles stop being comfortable Too bad you’re in GB but shipping works great”

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“The Bodyline fit is good. Love the products but size chart was not great for me, overall what should have fit me in the race fit, did not. However, the return process was good and any emails I sent were responded to quickly.”

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“Good quality stuff, promptly delivered. What's not to like”

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“Good quality items and fairly quick delivery. Overall would definitely recommend.”

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“Delivery was slower than expected but I don’t remember off hand if a time period was stated on the order”

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“Resident of Canada: Order placed July 7, order confirmed July 12, order received on July 22. Medium-sized jersey was too small for my wife even though that is her normal size. Too expensive to return so planning to keep as a gift for someone else. Sizing was a disappointment. Probably won't order any more women's clothes.”

Helpful Report

“Phenomenal quality. My experience is that sizing is off by 1-2 notches compared with US sizing, for instance L in US would be XL or XXL for Stolen Goat. This is important to know because customers bear the burden of international shipping for returns.”

Helpful Report

“Excellent service, very prompt delivery. Brilliant with exchanging for size. Only draw back for me was £7 for tracking return item.”

Helpful Report

“Great gear - fun colours, sizing can be a bit variable, depending on the item.”

Helpful Report

“nice, innovative and original designs. Production standards are good and what you expect in 1st world Europe. Sizing is fairly true to form although cut is a tiny bit different in places or is that just my unusual body shape. Overall a great product, delivered very swiftly and at a competitive price but also a tiny bit unique which I like. Like the company and wish I had thought of this.”

Helpful Report

“Great quality but despite measuring, unfortunately too small. I would reorder a bigger size but the price has increased by £18!”

Helpful Report

Hi Catherine Many thanks for your review - we've contacted you by email to put things right and hopefully resolve this for you :) All the best Alison

“Very happy so far with quality, fit and comfort.”

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“Great functional kit. Get compliments every time I wear it.”

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“Great kit, great people to deal with, refreshing to be able to contact them about sizing etc, all answers answered expertly, definitely will be buying again, great quality and service.”

Helpful Report

“Great product. Delivery was a little slow to France and I had to contact customer service for a status update. They were however very responsive. Overall I am satisfied and will buy more in the future.”

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“Great MTB top but came up smaller than other brands we have tried so needed to size up.”

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“The kit is very nice, and I love the design, but it's very disappointing that the top and 'matching' socks are not the same colour.”

Helpful Report

“Really enjoy wearing the shorts. Thanks.”

Helpful Report

Stolen Goat is rated 4.9 based on 6,772 reviews