“Although the purchase I made did not turn out to be the right product I required, I was very pleased with the quick response for my request for a refund . I was especially impressed with Andrea from the sales department who was very efficient and kind in her dealing with my proble , Thankyou sticky products. Keith Breese.”
“I might have rated the company 4.5 stars; the small reduction from very good would be because, on acknowledgement of order, I was advised that the product was not in stock. However I was offered a refund or the option to wait. I chose to wait as the price charged was good and the job for which the product was required could wait, the price advantage. was "worth" waiting for.”
“Purchased 3 tubs of wide joint filler for my patio.
The order was made during Covid-19
I received a call a day later to say possible delay and would I prefer a refund which I thought was great customer service.I was happy to wait and received my goods just a week or so later.Well packaged.Thanks”