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Sterra UK Reviews

2.9 Rating 16 Reviews
50 %
of reviewers recommend Sterra UK
I have been extremely pleased with the two Sterra air filters I bought a few weeks ago and more so the help and instructions I received from Glen when I contacted you. Nothing but praise for your products and your very helpful staff Thank you M Gordon
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Posted 7 months ago
I have bought 2 machin and have found them pleasing to the eye and effective.The delivery was timely, good packaging
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Posted 9 months ago
Excellent communication and quick delivery.
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Posted 10 months ago
What a difference absolutely amazing. I was very sceptical but went ahead and ordered two (one for my Son) well I am one week in and the difference is truly amazing dust has halved at least and the auto function enables me to let it do its thing Love It
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Posted 10 months ago
I havecopd and live at a busy street. My lounge was always very dusty since useing the Sterra purifier there is a big change very little dust and I feel the air is more clean.
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Posted 10 months ago
bought 2 air purfiers, and wanted some info, tried calling sterra UK , sent 6 emails but no replies and no answer to my phone calls, I was concerned if there was a issue with product how would I contatct this company as no one answers.
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Posted 10 months ago
Didn’t receive item no help at all signed for by someone else not even a reply from sterra after numerous emails 249 pound out of pocket AVOID
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Posted 10 months ago
I ordered and paid for two units. Only one was delivered. I emailed them twice over the period of a week and have had no reply. The Post Office reference number provided for the undelivered unit indicates that Sterra have not provided the Post Office with the unit to deliver.
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Posted 11 months ago
Delivered quickly and with no issues. Reliable
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Posted 11 months ago
I am pleased it does what it claims to do and is so simple to use. My use of the online activity is reduced as I am in my 80's so prefer to use it manually. It is also great that there is the two options. The sound of it working also easily slips into the background. Well done, keep up the good work.
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Posted 11 months ago
I ordered 2 and got one. I have emailed twice and no reply so far
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Posted 11 months ago
I contacted Sterra UK via email to ask how long my Sterra Moon would take as not heard anything after a week. They were very prompt in answering me and assured me it was on its way and sent tracking details. I recieved my item within a few days after by Royal Mail with no problems. Very pleased with service.
Sterra UK 5 star review on 17th December 2023
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Posted 11 months ago
I have as to receive my order from you. So far I have one Sterra Moon Filter. Nothing else has arrived, but you have taken my money. These items are not cheap. I welcome your reply
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Posted 1 year ago
Haven’t received the order that was paid for on the 19th October
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Posted 1 year ago
Still awaiting delivery weeks later and I’m told to be patient, yet they send me an email asking me to review. An update would have been appreciated!!
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Posted 1 year ago
Terrible customer service sent numerous emails chasing delivery updates with zero reply
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Posted 1 year ago
Sterra UK is rated 2.9 based on 16 reviews