Start Rescue Reviews

Name: Start Rescue
Address: Axis CourtNorth Station Road, Colchester
Rating: 4.66

4.7 Rating 59,376 Reviews

100 %

of reviewers recommend Start Rescue

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About Start Rescue:

startrescue.co.uk provides an award winning service at outstanding value, backed up with products you can count on!

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Phone:

01206 655000

Email:

enquiries@startrescue.co.uk

Location:

Axis CourtNorth Station Road
Colchester
CO1 1UX

Start Rescue 5 star review on 2nd October 2019

Mr Nicholas D

Start Rescue 5 star review on 17th August 2017

Mrs Julie L

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had need to call Start Rescue when I broke down on my motorbike last summer. I was in a town centre, mid-afternoon, it took THREE HOURS before assistance came. I was then told complete lies by Start Rescue as for the reason why. This company is NOT recommended.”

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Posted 10 years ago

“Renewed my policy and then found the same cover was cheaper on there website than with there 10% discount for renewal. Not happy!,”

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Posted 10 years ago

“Internet did not respond to give me the choice of level I needed and keep giving me the different lower level when I bought the lower level then give me the option to raise level with extra more money”

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Posted 10 years ago

“Didn't feel special at all just another customer all matter of fact from the call centre representatives. Take it or leave it attitude.”

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Posted 10 years ago

“I bought a rescue package online and paid for it. That was yesterday. Now you send me a mail asking for a review. You advertise the package at £33 and when I put the registration in you charge £55. Yes the car is 13 years old but it also only has only covered a genuine 17000 miles. You should take that into account too. Anyway ask me again if I ever have to call on you to rescue me. That is the point that your true value will be determined.”

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Posted 10 years ago

“Had a discount promotion code, but when I came to pay there was no where to enter the code. I bet this has happened to many customers, not happy!”

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Posted 10 years ago

“I was unable to complete the transaction on the comparison site and had to phone and when I did speak to an advisor I was told to go to start rescue website and complete the application on their website, so I missed out on a meerkat toy”

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Posted 10 years ago

“Price initially quoted was not the price we payed. Purchased online and by the time we got to the payment screen the price jumped up by six pounds.”

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Posted 10 years ago

“Luckily haven't had to call you out but very disappointed I paid my renewal for my 3 star cover £49.50 but on your homepage my daughter said the same cover was just under £30. Just proves you don't look after your existing customers. Will look more closely next year”

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Posted 10 years ago

“Filled in all questions. Read all documents. Agreed. Paid money. Notice re ad-on at £25 appeared on screen just as shutting down. Had quick scan before it disappeared but not up long enough to read comprehensively. Today GONE! ?????”

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Posted 10 years ago

“I don't understand the email you sent me with the free present - motor legal expenses from DAS. How do I claim this?”

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Posted 10 years ago

“Reasonable priced policy however I've never had to use them so I can't comment if they're any good. Renewal process was a bit of a potch job to be honest. After entering all my details and credit card information, the payment process crashed and I had no idea if the transaction was successful or not. I did not have a confirmation email until the following morning.”

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Posted 10 years ago

“The website isn't well designed, I found your price on a comparison site so I clicked on the button to send me to your site to complete the transaction but I couldn't do it because I was already registered as an old customer with your site, so I kept getting the message " your email is in use", which means I couldn't take advantage of the cheaper price on the comparison site. there was no facility to verify who I was and let me log in to start rescue via the comparison site so I could use the price quoted; I had to open a new window and go straight to startrescue website and log on and get a quote and that quote came out more expensive. another issue was that I had a discount code which I entered when I was in the process of paying, the system acknowledged it and gave me a 10% discount but when I paid I found out that there was no discount.”

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Posted 10 years ago

“You want a review, on what? I've only just joined ! The only reason you have a rating at all is because you make it impossible for me to send my comment without. SO POOR COMMUNICATION.”

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Posted 10 years ago

“This feels like you are trawling for compliments. Surely a more relevant time to ask for a review is after I've had a breakdown”

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Posted 10 years ago

“This feels like you are trawling for compliments. Surely a more relevant time to ask for a review is after I've had a breakdown”

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Posted 10 years ago

“Found it hard to navigate”

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Posted 10 years ago

“I tried to pay my renewal by internet, I was not able to use my discount code as it did not reduced this in my payment, so I had to call to do the renewal by phone. Altough the assistant was very useful. It is useless to claim that one can renew online when the system does not work. This is the second year in a row that this happens. Poor service.”

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Posted 10 years ago

“I found the website confusing when trying to renew online. The steps to take were not very clear, the page was too cluttered so it was hard to see where to go, etc.”

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Posted 10 years ago

“Had to use after just 1 day. Auto renovations took forever to get to me because of running late”

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Posted 10 years ago

Start Rescue is rated 4.7 based on 59,376 reviews