Start Rescue Reviews

Name: Start Rescue
Address: Axis CourtNorth Station Road, Colchester
Rating: 4.65

4.7 Rating 57,003 Reviews

100 %

of reviewers recommend Start Rescue

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About Start Rescue:

startrescue.co.uk provides an award winning service at outstanding value, backed up with products you can count on!

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Phone:

01206 655000

Email:

enquiries@startrescue.co.uk

Location:

Axis CourtNorth Station Road
Colchester
CO1 1UX

Start Rescue 5 star review on 2nd October 2019

Mr Nicholas D

Start Rescue 5 star review on 17th August 2017

Mrs Julie L

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only just joined”

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Posted 1 year ago

“As I've only just joined and doesn't start yet I can't really give it justice the reason I put 3 * your page said I could get 15% discount when I checked out at the end but I have paid the full amount and I feel a bit conned into paying the full amount.”

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Posted 1 year ago

Hi Michael we're sorry to find your comments but are happy to hear we've been able to get in contact with you to discuss your quote and for a discount to be applied. We would like to reassure you our website has the option to add a discount before purchase and for customer who may have questions before purchasing all contact options are detailed within the 'Contact' section on our website. Best wishes the startrescue.co.uk team.

Posted 1 year ago

“Would have appreciated a card to refer to in an emergency.”

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Posted 1 year ago

Hi Barry, we have sent you a card in the post. Best wishes the startrescue.co.uk team.

Posted 1 year ago

“In the 2 days since I completed the online application (so it's MONTHS before I can offer any sort of reasonably meaningful review!) I've had no trouble. I really think it's absurd, however, to request a review of anything at this stage - a lot of companies seem to do it, however - and it rather annoys me. Hence only 3 stars for now.”

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Posted 1 year ago

Hi George, the invite to leave a review at this stage is based on how you found the purchasing experience, if you breakdown in the future you will have another opportunity to leave a review based on the breakdown service. We hope this has provided you with some clarification, if however there is anything else we can help with then please don't hesitate to contact us. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. Best wishes the startrescue.co.uk team.

Posted 1 year ago

“Having signed up yesterday it's a bit too early to form any opinion, don't you think?”

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Posted 1 year ago

Hi Norman, the invite to leave a review at this stage is in relation to how you found the service so far. If you experience a breakdown in the future then you will have another opportunity to leave a review based on the service you received at the roadside. We hope this has provided you with some clarification, if however there is anything further we can assist with then please don't hesitate to get in touch. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. Best wishes the startrescue.co.uk team.

Posted 1 year ago

“Never had to use you so had no experience yet. Have marked in middle with stars due to not had any need to call out?”

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Posted 1 year ago

“As I've only just subscribed, I've given a 3 star rating, purely based upon the ease of selecting cover and making payment.”

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Posted 1 year ago

“The android app is not updated to the latest android version. Meaning I cannot use the app in the event of an emergency which is what you recommend.”

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Posted 1 year ago

Hi, thank you for taking the time to comment and leave a review, we're sorry for any inconvenience caused, our app was undergoing a refresh, however this is now available for customers to use again. We hope we have provided you with some clarification, if however there is anything further we can assist you with then please don't hesitate to get in touch, one of our friendly Customer Service Representatives will be happy to help. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. Best wishes the startrescue.co.uk team.

Posted 1 year ago

“I just bought it so haven’t use it yet.”

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Posted 1 year ago

“Sign up process easy - not had to use the service yet so cannot comment much. Unfortunately I am disappointed that the app was advertised as being a quick and useful way to get help when needed but the app doesn't work with new Android updates so I can't use it. Hopefully this will be fixed.”

Helpful Report

Posted 1 year ago

Hi Kate, thank you for taking the time to comment and leave a review, we're sorry for any inconvenience caused, our app was undergoing a refresh, however this is now available for customers to use again. We hope we have provided you with some clarification, if however there is anything further we can assist you with then please don't hesitate to get in touch, one of our friendly Customer Service Representatives will be happy to help. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. Best wishes the startrescue.co.uk team.

Posted 1 year ago

“I have only had to call out once or twice but the process was very easy and quick.”

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Posted 1 year ago

“I am not able to give a rating. I have thankfully not had to call you out for a breakdown.”

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Posted 1 year ago

“No idea how they will be as fortunately not had to use them yet”

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Posted 1 year ago

“Only joined, how would I know how you will perform when I need you?”

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Posted 1 year ago

Hi Donald, we would like to reassure you that the invite to leave a review at this stage is based on how you have found the general service so far. If you experience a breakdown in the future then you will have another opportunity to review us based on the roadside assistance. We hope this has provided you with some clarification, if however there is anything further we can help with then please don't hesitate to contact us. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. Best wishes the startrescue.co.uk team.

Posted 1 year ago

“Try a different rescue service”

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Posted 1 year ago

Hi Richard, thank you for getting in touch. We always welcome customer feedback, and are keen to discuss your review further, therefore please don't hesitate to contact us, one of our friendly Customer Service Representatives will be happy to talk to you. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. Best wishes the startrescue.co.uk team.

Posted 1 year ago

“I only joined yesterday, how am I supposed to rate you?”

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Posted 1 year ago

Hi Michael, thank you for joining startrescue, the invite to leave a review at this stage is based on the purchasing experience, you will have another opportunity to review us based on the breakdown service should you be unfortunate enough to breakdown in the future, we hope this has provided some clarification. If however there is anything further we can assist you with then please don't hesitate to get in touch. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. Best wishes the startrescue.co.uk team.

Posted 1 year ago

“I only took out the cover yesterday so I would be unable yo write a review at this point in time”

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Posted 1 year ago

“It is not applicable at this stage as I joined yesterday , due to the utterly poor responses from the RAC who failed on separate occasions to honour their contract ( home start )”

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Posted 1 year ago

Hi Neil, thank you for joining startrescue, the invite to leave a review at this stage is based on the purchasing experience, you will have another opportunity to review us based on the breakdown service should you be unfortunate enough to breakdown in the future, we hope this has provided some clarification. If however there is anything further we can assist you with then please don't hesitate to get in touch. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. Best wishes the startrescue.co.uk team.

Posted 1 year ago

“Just taken out a breakdown policy but not yet had to use the service so not too sure what level of service to expect, but opted for start rescue based on WHICH recommendation.”

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Posted 1 year ago

“Only joined yesterday 😉”

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Posted 1 year ago

Start Rescue is rated 4.7 based on 57,003 reviews