Startline Motor Finance Reviews

Name: Startline Motor Finance
Rating: 3.28

3.3 Rating 145 Reviews

58 %

of reviewers recommend Startline Motor Finance

Company Reviews

Questions

Metrics

3.3

Based on 145 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01414066629

Write Your review

Tell us how Startline Motor Finance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional service pleasant people on phone makes a pleasure to ring up to speak with”

Helpful Report

Posted 3 months ago

“Pleasantly impressed, they are very professional and helpful at the same time. I recommend with great pleasure.”

Helpful Report

Posted 4 months ago

“Great service ,really helped finance my car Highly recommend”

Helpful Report

Posted 4 months ago

“Very friendly customer service”

Helpful Report

Posted 4 months ago

“I have went to different finance companies some had high interest rates and others were not so supportive but startline motor finance kicked in like turbo booster speed everything up and helped me out and I’m sure they will help others like me so I wouldn’t only recommend but I would say if you ever wanna go for financing ur car please only use this company 5 star”

Helpful Report

Posted 4 months ago

“Super friendly service all around from beginning to end, they talk you through the process, very patient and understanding, would recommend”

Helpful Report

Posted 4 months ago

“Absolutely woeful customer service, completely contradict themselves. Worst organisation I've ever dealt with, make BT look like the holy grail of customer service.”

Helpful Report

Posted 4 months ago

“Couldn't recommend the company more to anyone. After the stress of my car breaking down and having young children, I needed a car fast . I found the company and they were brilliant! Told them what I was looking for they helped me with the searches, information as I didn't know much about cars. They helped me through each step all done via WhatsApp which was great. Fast communication. I applied and within 2 days I had my new car arrive ! The company was great at explaining everything from the finance and any other question I had. No question was to small to ask. The company worked so well at getting me my dream car !”

Helpful Report

Posted 4 months ago

“Finance arranged speedily great service”

Helpful Report

Posted 4 months ago

“Everything was basically straightforward but there was quote bit of tooing and frowing, so a bit more communication would have been helpful.all in all it was ok”

Helpful Report

Posted 4 months ago

“Nice one easy”

Helpful Report

Posted 5 months ago

“Contacted me first gave all the answers to the information I needed found them very helpful 👍”

Helpful Report

Posted 5 months ago

“This is my 2nd car that I have had through Startline & can't Thank them enough. I definitely would recommend Startline to anyone wanting to purchase a car. It was quick & they made it easy & smoothly.”

Helpful Report

Posted 5 months ago

“Very poor service form this company it appears no one communication with each other and the system always down! Was told on 3 times you can cancel your contract after 2 years but now being told a different settle figure which is more then what stated in a letter back in July this year! When asked to do subject request to ask for everything he just said hello hello like there can't hear you! Worst company ever avoid”

Helpful Report

Posted 6 months ago

“Startline considered me when all other lenders instantly refused. This I am very grateful of and I thank them for validating me in my pursuit for better motoring and permitting me the chance to start again on something which I regard only as a positive. A long awaited dream has become a reality for me and I’m happy with everything that has been done in my favour thus far. Thank you Startline!”

Helpful Report

Posted 6 months ago

“They were really good and helped me out with everything I needed to know”

Helpful Report

Posted 6 months ago

“Startline were very methodical and extremely helpful sorting out the finance. Would recommend to friends.”

Helpful Report

Posted 6 months ago

“DO NOT TRUST STARTLINE MOTORS ALL THEY WANT IS TO LOCK YOU INTO FINANCE DEALS AND USE UNTRUSTED CAR DEALERS TO SELL YOU UNTRUSTWORTHY CARS!! Awful company. Laura McGrandles has been dealing with my complaint and after originally requested a complaint to be logged in July they failed to log it until September. I requested a DSAR request of the call recordings as they’ve failed to provide me with the correct information on multiple occasions but now say they’ll only provide representative notes and not notes of the call recordings. I first requested the DSAR on the 15th of July specifically asking for a copy of the call recordings due to the lies they are told me, we are now on the 1st of October and I still haven’t received it. I had a call with John H today who proceeded do be rude and tell me that no complaint was open on my account even though I requested the complaint to be reopened on Saturday. I also raised a separate complaint on Saturday regarding the failure to provide the DSAR request which seems hasn’t even been logged AGAIN!!. John terminated the call by telling me to go to the ombudsman and tell them to request the DSAR! For those reading I’m sure will agree this is far from progressional. DO NOT TRUST STARTLINE MOTORS ALL THEY WANT IS TO LOCK YOU INTO FINANCE DEALS AND USE UNTRUSTED CAR DEALERS TO SELL YOU UNTRUSTWORTHY CARS!”

Helpful Report

Posted 6 months ago

“AVOID LIKE THE PLAGUE AVOID LIKE THE PLAGUE, AWFUL COMPANY I’VE HAD A COMPLAINT ONGOING SINCE JULY AND THEY STILL FAIL TO PROVIDE ME WITH THE CORRECT INFORMATION!”

Helpful Report

Posted 6 months ago

“Very helpful. Highly recommend.”

Helpful Report

Posted 6 months ago

Startline Motor Finance is rated 3.3 based on 145 reviews