Starlistings International Reviews

4.6 Rating 1,702 Reviews
89 %
of reviewers recommend Starlistings International
4.6
Based on 1,702 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
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01455 845541/07899 794765

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Starlistings International 5 star review on 25th January 2024
Verified Customer
Starlistings International 5 star review on 25th January 2024
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Starlistings International 5 star review on 25th January 2024
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Starlistings International 5 star review on 25th January 2024
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Starlistings International 5 star review on 10th December 2023
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Starlistings International 5 star review on 20th September 2023
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Starlistings International 5 star review on 20th September 2023
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21
Anonymous
Anonymous  // 01/01/2019
Absolutely rubbish I paid a lot for this and they made it be the downloadable even though I paid way more. Rubbish service
Helpful Report
Posted 4 years ago
I paid but did not receive my star listing ! Despite contacting the delivery agent and attempting to star listing f I have received zero feedback!
Helpful Report
Posted 4 years ago
Hello Tanya. We don't seem to have had contact from you? Please could you email help@star-listings.co.uk with your order ref number and we will look into this for you straight the way.
Posted 4 years ago
I brought a star as a gift and the named star i got is not on their database. Rubbish won't buy from them again
Helpful Report
Posted 4 years ago
Hello Beverley, if you have named a star with us then it will definitely be on our database. If you email help@star-listings.co.uk with the exact name of your star (and preferably your order ref number) then I will locate your star name in the data base for you and send you an image verification. Thank you.
Posted 4 years ago
Does not accept any card that I used to pay. No confirmation email. Left voicemails and they didn't call back.
Helpful Report
Posted 4 years ago
Hello. That seems very odd. I'm sorry you have problems paying, obviously if you have been unable to make payment with your card then you wouldn't have had any confirmation emails. I can't find any trace of a voicemail left, but if you'd like to email help@star-listings.co.uk with any problems then we'll be able to help you. Thank you
Posted 4 years ago
No confirmation email. No reply when trying to contact. Took payment 3 weeks ago and have heard nothing since. Absolute joke!
Helpful Report
Posted 4 years ago
Gift tin ordered as Christmas present. When it came, it gave instructions on what to do in order to 'name a star'. We followed those instructions but the promised 'Star Deed Certificate' has not arrived (it was promised within an hour, this is now almost a month on) and our details don't appear in the online registry. Several phone calls have either reached an answerphone or (on one occasion) speaking to a member of staff who insists the product doesn't include these items (though the details are clearly printed on their paperwork, in the gift tin). Emails remain unanswered. Thoroughly disappointing for a small child who was very excited, has been immensely patient and has now largely given up on ever receiving what was promised.
Helpful Report
Posted 4 years ago
I still haven’t received a star listing that I ordered.
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Posted 4 years ago
I still did not receive my order yet. Very disappointed
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Posted 4 years ago
Ordered for a Christmas present and still not received it still ongoing saying it’s been delivered when I’ve not had it so ordered from elsewhere and came in two days
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Posted 4 years ago
Ordered an instant download 4 days ago, still not received! Been emailing and phoning but no reply or answer. Was a Christmas present. You would have thought something like this- a thoughtful gift was priority to send out? Money has been taken out of my bank too.
Helpful Report
Posted 4 years ago
Poor value for money didn't even include a message I wrote for the scroll that was made and not worth the money
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Posted 4 years ago
I placed my order on the 20th December sent a few emails and continued to phone constant . Im so upset !!!!!!!!money been taken from my bank but no order has arrived and I was needing it for tomorrow to do a gift exchange
Helpful Report
Posted 4 years ago
Ordered a gift set on the 25th November and still no sign of it on the 16th December. I've tried to phone about ten times and have left voicemails and have heard nothing back. I have also emailed which they replied to the first email about 4 days later with no helpful information and have then failed to reply further. Disappointed with the poor service.
Helpful Report
Posted 4 years ago
Not been delivered. Telephone number either cuts you off or constantly engaged. No response from email given. This was meant to be a birthday present for a close friend who had lost a child. Real angry this has not been delivered. Con artists! Avoid!
Helpful Report
Posted 4 years ago
Order number SL 0798187 gave me a star of magnitude 11.3; this would be impossible to see without a large astronomical telescope. Upon looking at listings in the catalogue many of the stars I picked out at random had magnitudes of 8 or 9 which should be visible on a good night with a decent pair of binoculars. I made many phone calls to sort this problem out but always got the answer that someone would call me back, they never did! This has turned out to be a big waste of time and money.
Helpful Report
Posted 4 years ago
What a load of rubbish. I bought 7 of these for Christmas. Two bits of paper and a scrappy map. What an absolute rip off
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Posted 4 years ago
My order never came and I ordered it nearly a month ago. Considering this was meant to be delivered in an hour by email. This is appalling :(
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Posted 4 years ago
DO NOT BUY FROM THIS COMPANY. waste of money for what you receive, £40 for two crumpled bits of paper and a cheap tacky plastic rose! do NOT recommend will now have to buy another gift for a christening. better quality from other websites.
Helpful Report
Posted 4 years ago
I registered my star and purchased an additional A3 star chart from this company on 25th May 2019. There was no option on the website to request items be posted out, however I was directed to leave a comment regarding postage of additional purchases when placing my order, which I did. I received my order confirmation on the same day which stated Instant Download ( I do not have a printer and had already explained this when purchasing). The instant download link doesn't even work anyway. I have since contacted the company 3 times to request either my A3 star chart or a full refund and have had no reply. I would NEVER recommend this company to anyone. Their customer service is non existent. They have taken my money and not presented me with my product. They have no respect for their customers.
Helpful Report
Posted 4 years ago
My product has NOT arrived and I haven’t received a response as to where it is. I now get an email wanting a review?! Where is my order!
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Posted 4 years ago
Starlistings International is rated 4.6 based on 1,702 reviews