This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"Awful service. Ordered 16 storage boxes on 14th July eta delivery 17th. Delivered 1 box called the next day to find out where the rest was, was told an investigation would take place and I would get a call back. No call back. Called the next day to find out to be told it’s only day 1 of the investigation??? I have to wait at the latest 3 more days before any information can be gathered?? Asked for a refund and was told it would take 3-5days and only after the 3 days had passed?? Not much help when I needed the boxes for moving. So conclusion is no boxes(albeit 1 box) no refund, and a possibility of maybe knowing if courier company has found the boxes only after 1 week after expected eta so they can process a refund???"
"Goods purchased as described, delivery prompt and goods securely packed."
"Upside was, product was delivered to my door quickly.
Downside was, product was sold by a different company through Staples, so the price guarantee that Staples has did not apply and the product (Swiffer x-large dry sheets) were far more expensive (3x's) than purchasing in a store. Then, sending them back for a refund was a month long nightmare."
"Item was delivered the next day."
"Easy to find what you are looking for, and next day delivery all good."
I visited the Kirkstall Leeds store at 10.40 Sunday 12/3/17 with the intention of buying a padded display folder, i found the items easily on a bucketed display rack and found the 40 pocket padded display book, the price £9.99. Five years ago i bought similar items in a selection of shopping and was shocked at the size of the bill, triple what i expected, sorry sir the items were miss placed and are 3 times as much. I accepted this and paid and never went back until today. This time I checked the barcode, not even similar, the product underneath, 36 sleeves also wrong and the wrong code. I checked the soft padded 10 sleeve and found them to contain 20 sleeves and missplaced/priced. I checked more and found them all wrong and in these cases the customer would get a shock on a single purchase or possibly not notice the extra £40 on a large bill. Negligent or dishonest you decide.
Andrew Shepherd Kirkdale Grove Leeds LS12 6AU < (yes its obviously a very honest review)."
"Bought epson ink cartridge printed hermes address label x1 ink cartridge empty emailed twice now heard nothing shop elsewhere"
"Returned PC with 3 year paid warranty. Travelled 45 mins to store, having been told it would be checked in the store. Not true! All they did was phone their insurers, who argued and were rude and obstructive. Worst ever customer service experience. Avoid!"
"Staples, have to say great service at Reading and great advice when buying a laptop. Real customer service & far better than PCworld"
"Spent $70 on ink for my printer only to find out that it's not for my printer. Thank you staples customer service for absolutely NOTHING. you suck!"
"Very frustrating order but awesome customer service. Thank you, Staples in East Longmeadow!"
"Worst customer service at staples"
"Staples have to say great service at Reading and great advice when buying a laptop. Real customer service & far better than elsewhere"
"Fantastic customer service staples Bolton - Thanks Natalie!!"
"Staples in Bells service needs some customer service training! Appaling example of customer service!"
"staples you have HORRIBLE customer service reps... I'm asking myself why we shop with y'all..."
is rated 2.88
based on 16