“You are supportive in all areas, understand my business well and adapt as the business does. I don’t feel like you will try and get out of dealing with a claim due to small print but will be fair and honest which is rare for insurance companies. I trust that you will be there for my business if needed, which helps me sleep at night”
“DOT 2 Dot is the complete one stop shop for nursery insurance! The management team and their supporting staff are professional, quick and give full and comprehensive solutions to all our nursery insurance needs and much more. " I know that when I contact Dot 2 Dot that I will feel confident that they will help solve any issues and insurance concerns"”
Thank you for your feedback. I would like to understand your concerns and would be grateful if you could clarify what cover we were unable to accommodate. My name is Jenny Hyde and I am the Scheme Manager and can be contacted at firstname.lastname@example.org by telephone on 01204 570 393. I look forward to hearing from you.
“The team at dot 2 dot are always professional and helpful and very responsive when I need support with our insurance. That includes both new openings and also claims made under one of our nursery policies. I have always found them great to deal with and very helpful.”
“Dot to dot insurance -a company who it's a pleasure to deal with. All our queries have been dealt with efficiently and effectively. The staff are always friendly and have a good grasp of the needs of our nursery.”
““All of the advisors for insurance or Croner-i are always sympathetic to our individual needs, prepared to spend time speaking to you whatever the circumstance and have an excellent understanding of the nursery sector. Dot2dot nursery insurance clearly stand by their logo. We have used them for a number of years and regardless of the circumstance, from insurance claims to employment law, they have shone through. Their knowledge is second to none.””
“The insurance is great and the online service, croner i is fantastic. There are lots of policies, training and research pages to help with your business. The staff are really helpful and Jenny talked me through it all. Would recommend to everyone.”
Posted 4 years ago
Thanks for the review Samantha. Glad you like Croner-i and if you need anything please do give us a call.
“Many thanks to the team at Stanmore Insurance Brokers Ltd - and their 'dot2dot' nursery insurance cover. They have been incredibly helpful with their advice and expertise. Other, larger and better known companies were casual, poor at communicating and in one case - quite rude! Not so the team at Stanmore! They have been efficient, polite and entirely helpful.”
“Very personal service and we appreciated the way that they took the time to understand our requirements. They are very professional and offer additional benefits to us which are a great support to our business.”
“We have been using dot2dot for many years. As far as we are concerned they are the best in the market when it comes to understanding the childcare industry and finding the best insurance policies out there. They provide an excellent one-to-one service for us. We always feel able to pick up the phone or email them whenever we have an issue or a question. Because of their knowledge of the childcare market, they are able to find solutions to any problem we have. You always feel that they are working hard for you to get the best insurance policy deals that they can. We have been approached by rival firms who want our insurance business, but it becomes very clear when you meet the competition that they don't come close to dot2dot. We highly recommend them.”
“We have been working with Dot to Dot for over a decade and they are much more than just an insurance company in the traditional sense. They are proactive in sharing areas we need to consider to minimise risk (for ourselves and of course our children) We have only had to call on them once for a flood and they were supportive and quick and we were able to open the following Monday with no disruption to parents. I cant recommend them enough. It is a vital part of your business to have the right insurance, don't just look for the cheapest - look at what they actually do for you. Its a decision in this day and age that you cant afford to get wrong.”
“We have always found that Dot2Dot offer sound advice, complete reliability as well as excellent value for money. The team is extremely responsive and helpful, whilst providing a cost effective solution to our insurance needs.
Jackie and her team are innovative in looking for solutions, both in relation to more straightforward insurance issues as well as in areas such as health and safety and Ofsted concerns. Their handling of the claim process is also intelligent, reassuring, efficient and effective which is so critical during a stressful time.”