Stanhope Cooper Reviews

4.8 Rating 102 Reviews
97 %
of reviewers recommend Stanhope Cooper
4.8
Based on 102 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Stanhope Cooper Reviews
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Email:

etrodd@stanhopecooper.com

Location:

Stanhope Cooper Unit 8 Hudson Yard 2nd Floor 57-60 Charlotte Road
London
EC2A 3QT

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Anonymous
Anonymous  // 01/01/2019
Excellent service
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Our agent was immensely helpful in resolving a claims issue, dealing directly with our insurer to deliver a prompt resolution. It makes a real difference when one can speak to the same person who understands the situation and has the skills to deal with sometimes difficult calls.
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Posted 4 years ago
very impressed with the service i received
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Posted 4 years ago
Absolutely outstanding service. I cannot speak more highly of the experience, from policy arrangement to claims handling. worth every penny of premium (which was lower than my other one) and a pleasure to deal with in stressful circumstances.
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Posted 4 years ago
Very efficient. Very helpful. Very patient.
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Posted 4 years ago
Always responsive and quick action. Thinking about the overall benefit for us and provides solutions to problem. Very happy till now.
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Posted 4 years ago
Excellent service. Rachel went above and beyond to provide all of the information and reassurance we needed to switch providers
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Posted 4 years ago
Very speedy and focussed response. Great follow through. Very practical and sound advice.
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Posted 4 years ago
Friendly personal service and provided best quote possible
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Posted 4 years ago
Handled the situation in a very professional manor with a perfect result for us.
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Posted 4 years ago
Very helpful. Even though a renewal, offered competitive quotes from two companies. And helped navigate changes to policy cover as requested. Thank you, Stephanie Banks!
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Posted 4 years ago
Excellent engagement & service. Many thanks.
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Posted 4 years ago
I feel we are getting a first class service — very polite and understanding the requirements to the full. Good advice and I trust value for money.
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Posted 4 years ago
Jason had been excellent in finding me a medical insurance policy with a seamless transfer to the new product. I was timely updated and all my queries were properly addressed. I would recommend my friends and family should they embark on a search for medical insurance policy. Thank you to Jason for the wonderful work
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Posted 4 years ago
Jason very efficiently organised a new health policy for us. Communication was good, issues were discussed and the pros and cons of the alternatives set out clearly. We are very satisfied with our relationship with Stanhope to date
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Posted 4 years ago
Jonathan Travers was keen to help, was interested and listened. Responses were prompt and one felt the process was moving forward proactively
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Posted 4 years ago
Great customer service, great pricing.
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Posted 4 years ago
Highly efficient. Provided a wide selection of insurers to chose from. Obtained flood cover for a tricky location. Pricing was competitive, particularly given a very hard market environment for property insurance (2019). Alison Stevens (Head of Private Clients) was highly responsive and I felt at all times that I was receiving a level of service that might have been expected in 1979, but which is now very rare in 2019. No hesitation in recommending Stanhope Cooper in the highest possible terms.
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Posted 4 years ago
Expert advice, helpful and professional staff, very competitive quotes.
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Posted 4 years ago
Stanhope Cooper is rated 4.8 based on 102 reviews