Spotty Otter Reviews

Name: Spotty Otter
Address: Unit 12 Parker Centre, Mansfield Road, Unit 12 Parker Centre, Mansfield Road, Derbyshire
Rating: 4.84

4.8 Rating 122 Reviews

95 %

of reviewers recommend Spotty Otter

4.8

Based on 122 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Spotty Otter 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third time I’ve purchased Wellies from Spotty Otter. This is the second pair of forest Ranger wellies they are really good quality and most importantly my daughter loves them.”

Helpful Report

Posted 8 months ago

“As always SO continue to do excellent childrenswear, my son loves his new micro fleece top. It's a shame they don't do all their products up to age 13+ though as he'd love to have a red Forest Ranger suit.”

Helpful Report

Posted 10 months ago

Hi Robert, thank you for taking the time to review. I will pass on your comments to our development team

Posted 10 months ago

“Great product and good value for money. We did have some difficulties with delivery, with our parcel being “lost” for a few days by the Post Office. Indy from Spotty Otter was really helpful in sorting this out. So why 3 stars? So disappointed with the packaging. The coat came in a plastic bag within another plastic bag. Surely the inner bag could have been paper based. This is particularly disappointing given Spotty Otters partnership with National Parks and the Otter Trust.”

Helpful Report

Posted 1 year ago

Good morning Lorna, thank you for leaving a review. We understand your frustrations with the plastic packaging, we have started to introduce potato starch bags with our newer items, to encourage more responsible disposal of our bags. But these things take time to filter down to all products. We take all feedback like this seriously and it will inform our future practice, so many thanks for taking the time to let us know. Kind regards, Spotty Otter team

Posted 1 year ago

Spotty Otter is rated 4.8 based on 122 reviews