Sports Eyewear Direct Reviews

Name: Sports Eyewear Direct
Rating: 4.87

4.9 Rating 566 Reviews

99 %

of reviewers recommend Sports Eyewear Direct

Company Reviews

Metrics

Info

4.9

Based on 566 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01494 778200

Email:

info@sportseyeweardirect.co.uk

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Sports Eyewear Direct 5 star review on 8th April 2023

Anonymous

Sports Eyewear Direct 5 star review on 30th January 2023

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Sports Eyewear Direct 5 star review on 3rd December 2021

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Sports Eyewear Direct 5 star review on 22nd January 2021

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value and swift delivery”

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Posted 11 months ago

“Not had a chance to use it yet”

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Posted 11 months ago

“Glasses work perfectly & arrived on time, no faff , just plain good customer service, will definitely be a return customer 👍”

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Posted 1 year ago

“Excellent service, ordered inserts for ski goggles, arrived very quickly. Ordered lenses and again received order in less than a week.Used the inserts last week,they were excellent,anti fog worked and I will definitely recommend them to all my friends.”

Sports Eyewear Direct 5 star review on 21st March 2023

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Posted 1 year ago

“Love my prescription swimming goggles. Thanks for a quick and efficient service.”

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Posted 1 year ago

“Excellent company. Had a home trial for prescription ski goggles insert which was a great help. Price of trial refunded swiftly after returning. My order for the prescription inserts was just as efficiently filled and delivered. Called customer service with a query who were friendly and very helpful. Will use again and recommend after such excellent service.”

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Posted 1 year ago

“Good communication good product will definitely use again.”

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Posted 1 year ago

“Very efficient service and fast delivery. Happy customer”

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Posted 1 year ago

“Extremely satisfied. Very friendly and helpful, easy to order from, and I’m very impressed with my new glasses. Thank you very much.”

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Posted 1 year ago

“Outstanding service for a prescription pair of basketball glasses. Far exceeded expectations and made a confusing choice very easy in the end.”

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Posted 1 year ago

“Ordered universal prescription inserts for my ski goggles. They arrived very promptly and are perfect. No issue at all with fogging up. Very reasonably priced. Fitted my goggles well. Gave me great vision on the slopes. So much better than wearing goggles over glasses.”

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Posted 1 year ago

“Brilliant choice and prices. Super speedy delivery too! The prescription lenses are great too.”

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Posted 1 year ago

“WOW - a definite eye opener, i have very high astigmatism and everytime I tried to get something off the shelf i was told i wouldn't be able to get something for my high prescription, but Eyewear is direct proof that to be wrong. I can SEE, is amazing to see the amount of detail underwater, the lines of the tiles, the end of the swimming lane, the bubbles, people's faces, WOW. The only downside is that seems to affect my short-distance sight to read my watch, and need to pull my arm out to be able to read. So adding reading correction would be incredible but probably will require more than a web form to fill.”

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Posted 1 year ago

“The website is a little clunky by modern standards but the customer service is exceptional. I called prior to placing my order to check lead times and my call was answered immediately by a human. I then placed my order and called to check all was ok, again immediately answered. My prescription insert arrived well in time for my trip and was well packaged. All in all a top service. I would wholeheartedly recommend SportsEyewear and I would definitely use their services again.”

Helpful Report

Posted 1 year ago

“Amazing customer service, I had misunderstood the delivery time, had a discussion over email with Martin, who managed to get my order prioritised (although acknowledged that this didn’t guarantee that I would get them in time), paid an additional £8 for an upgrade on my Royal Mail delivery option and managed to get my order of prescription universal ski goggle insert, to me two days before I went on holiday. Couldn’t be more grateful and really impressed with their service!”

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Posted 1 year ago

“An excellent service. Managed to have an accident skiing in my glasses and lost the inserts. Having emailed them I was very quickly sorted with an order for a replacement set of inserts. Will be recommending them to my friends.”

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Posted 1 year ago

“Very prompt service.”

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Posted 1 year ago

“Amazing service super helpful when ordering my ski goggle inserts. Love the £25 trial offer they do to ensure the best fit for your goggles this out me at ease and was able to find a perfect fit. These will make such a difference on the mountain and when I thought I was going to have to fork out hundreds for specialised goggle lenses I’m over the moon to find these inserts are a thing ^_^ delivery was speedy and I was able to order my lenses online immediately with my prescription so I didn’t have to send my trials back with my prescription like I assumed I would, this made things so easy and fast ^_^ they also double checked my order form with a photo of my prescription to ensure it was right. So happy :D”

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Posted 1 year ago

“Great service I would recommend to everyone! Needed a prescription insert quite urgently as I was leaving in less than two weeks after I placed my order. One of the staff members - Martin was very helpful and the order was prioritised and delivered on Saturday (placed my order on Monday the same week). Overall very happy with the product and the service. Thank you Sports Eyewear Direct!”

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Posted 1 year ago

“Absolutely outstanding, professional and friendly on the phone and super fast delivery. Couldn’t be happier!”

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Posted 1 year ago

Sports Eyewear Direct is rated 4.9 based on 566 reviews