S W Hygiene Reviews

Name: S W Hygiene
Address: Unit 9 Miller Business Park,, Station Road, Liskeard, Cornwall
Rating: 4.94

4.9 Rating 618 Reviews

100 %

of reviewers recommend S W Hygiene

Company Reviews

Metrics

Info

4.9

Based on 618 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0184 060

Email:

sales@southwesthygiene.co.uk

Location:

Unit 9 Miller Business Park,,
Station Road,
Liskeard
Cornwall
PL14 4DA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We've been using SW Hygiene since we started trading and they are always very polite, courteous and our account manager Lee is always lovely to deal with and very helpful. Would very much recommend.”

Helpful Report

Posted 6 months ago

Hello, Thank you for taking the time to give us a wonderful review. I'm sure Lee and the team who look after your site will be delighted to hear this. Should you need anything from us in future please don't hesitate to get in touch. From Rachel at SWH

Posted 6 months ago

“Without question South West Hygiene have been the best washroom service provider we have worked with. They have looked after several sites on our behalf for the past 10 + years, never poor service and their customer service is outstanding. Highly recommended!”

Helpful Report

Posted 6 months ago

Hello Caroline Thank you for such amazing feedback and for taking the time to leave us a review. We really do appreciate hearing from our customers that we have worked with for so long. I will certainly pass your praise on to the whole team. Should you need anything from us in future, please do get in touch. From Lee at SWH

Posted 6 months ago

“We only join SW Hygiene in June and are extremely happy with the service they are providing. We have 12 sites in the SW region, some more remote than others and every time they turn up on time and with a friendly manner, thank you, all of you.”

Helpful Report

Posted 6 months ago

Hello Helen Thank you for taking the time to leave a 5 Star review of the service you receive from us here at South West Hygiene. It's great to hear that we are delivering the same high level of service across all 12 of your sites. I will certainly pass this across to all of the team who contribute to this. If you need anything from us in the future please do get in touch. From Rachel at SWH

Posted 6 months ago

“We have had two months this year where we had no service Feb& Mar It has taken me until now end of Aug, two telephone calls and finally speaking with Stephen in the finance department dirrect to get a credit note. Having phoned back in April and speaking to your customer service desk I think that having to phone back up again and chase this not very acceptable. However speaking with Stephen he was very helpfull and shorted out the problem straight away.”

Helpful Report

Posted 7 months ago

Hello Michelle Thank you for taking the time to write us a review, I am really sorry to see you only gave us 3 stars, and were unhappy with a couple of elements. As you are aware we use a subcontractor to carry out these works and were not informed of the missed services, please rest assured we vet all of our contractors to ensure we use the best of the best, and will take this up with them to ensure there are no further missed services and our usual high standards to resumes. I apologise this was not dealt with straight away and will investigate what went wrong. I am pleased to hear that has now sorted this. If you require anything further please do not hesitate to contact our Customer Care Team. From Nick at SWH

Posted 7 months ago

“Superb service”

Helpful Report

Posted 7 months ago

Hello William Thank you very much for your 5 star review of our company. If there is anything more we can do for you please get in touch. From Lee at SWH

Posted 7 months ago

“Always provide excellent, professional services both when on-site and over the telephone. Would certainly recommend them, they have never let us down.”

Helpful Report

Posted 7 months ago

Hello Louise Thank you for such amazing feedback and for taking the time to leave us a review. We really do appreciate hearing from our customers so I will certainly pass this on to the whole team, including those who attend your site. Should you need anything from us in future, please do get in touch. From Lee at SWH

Posted 7 months ago

“Service is good but very expensive when you are sub contracting to a local firm”

Helpful Report

Posted 7 months ago

Hello Jill Thank you for your review of South West Hygiene. Following on from our communication last week with regards to your account, we are happy that you accepted our proposed prices and are continuing to work with us. Having been a customer of ours for many years we are always happy to look at pricing and ways to improve our customer’s experience. We appreciate you taking the time to leave us the response and would welcome any feedback you may like to give as to what we could do achieve a 5-star rating in the future; our email address is customercare@southwesthygiene.co.uk should you wish to discuss anything further. From Rachel at SWH

Posted 7 months ago

“Friendly and efficient service.”

Helpful Report

Posted 7 months ago

Hello Stacey Thank you so much for your 5 star rating of South West Hygiene! We strive to provide the best service possible and your feedback is very much appreciated! If we can be of any further assistance please don't hesitate to get in touch. From David at SWH

Posted 7 months ago

“Regular service and really nice, reliable operative. My email was responded to very quickly and my conversation with the lady in the office went well.”

Helpful Report

Posted 7 months ago

Hello Carol Thank you for your fantastic 5 star review of us here at South West Hygiene. We really do appreciate that you have taken the time to leave feedback. I will make sure to pass your comments on to the operative that covers your site, she will be thrilled to hear this. Should you need anything going forward please do get in touch. From Lee at SWH

Posted 7 months ago

“Excellent communications and good range of products available”

Helpful Report

Posted 8 months ago

Hello John Thank you for taking the time to leave us a review of the service you receive from us here at South West Hygiene. All feedback is greatly received and I will pass this on to the rest of the team. If you need anything from us going forward please do get in touch. From Rachel at SWH

Posted 8 months ago

“Professional, prompt and courteous. Excellent service at all levels, cannot recommend them enough”

Helpful Report

Posted 8 months ago

Hello Michelle Thank you for your fantastic 5 star review of us here at South West Hygiene. We really do appreciate that you have taken the time to give us some feedback. I will make sure to pass your comments on to the rest of the team. Should you need anything going forward please do get in touch. From David at SWH

Posted 8 months ago

“Always excellent service. Highly recommend.”

Helpful Report

Posted 8 months ago

Hello Paul Thank you for your 5 Star review of the service you receive from us here at South West Hygiene. If you need anything from us in the future please do get in touch. From Rachel at SWH

Posted 8 months ago

“Regularly collected, professional and good value for money. Thank you.”

Helpful Report

Posted 8 months ago

Hello James Thank you so much for the 5-star rating. We appreciate you taking the time to let us know how happy you are with the service we provide. Please do get in touch if you need anything from us going forward. From David at SWH

Posted 8 months ago

“The service we receive is excellent, always on schedule. The service providers know our site and and happily get on with it without anyone having to show them around each time. Any queries I may have are answered promptly by the office team.”

Helpful Report

Posted 8 months ago

Hello Gail Thank you for taking the time to leave us such excellent feedback, we really do appreciate it. I'll be sure to pass your comments on to everyone in the team, including our colleagues who attend your site. If you need anything from us in the future please don't hesitate to get in touch. From Lee at SWH

Posted 8 months ago

“Prompt collection and customer service response”

Helpful Report

Posted 9 months ago

Hello Victoria Thank you for taking the time to leave a review and for giving us a 5 star rating. If you need anything from us in future please do get in touch. From Rachel at SWH

Posted 9 months ago

“We've been really happy with the service from SW Hygiene. At a GP Practice hygiene and reliability are paramount and they have delivered.”

Helpful Report

Posted 9 months ago

Hello Tim Thank you for leaving us a 5 Star review review. It's great to hear that you're happy with the service we provide at the practice. If we can assist with anything in future please don't hesitate to get in touch. From David at SWH

Posted 9 months ago

“Excellent service”

Helpful Report

Posted 9 months ago

Hello Graeme It's great to hear that the service we provide is worth a 5 Star review. Thank you for taking the time to leave us such positive feedback. If you need anything from us in the future please do get in touch. From Rachel at SWH

Posted 9 months ago

“My collection lady Emma is fantastic. Always keeps me updated with collection days and very professional. She's an absolute credit to the company.”

Helpful Report

Posted 9 months ago

Hello Justine We really appreciate hearing fantastic feedback about our customers experience, Emma really is an integral part of the team and I will certainly be passing this 5 Start Review on to her! If you need anything from us in the future please don't hesitate to get in touch. From Lee at SWH

Posted 9 months ago

“Very swift and efficient service. The visiting staff are very kind and patient with the children.”

Helpful Report

Posted 9 months ago

Hello Paula Thank you for taking the time to leave us a review of the efficient service you receive from us here at South West Hygiene. All feedback is greatly received and I will pass this on to the rest of the team, especially those that look after your site. If you need anything from us going forward please do get in touch. From Lee at SWH

Posted 9 months ago

“We use South West Hygiene across our two school sites and find their service to be professional, reliable and flexible which is extremely important to us. The consistency of having the same representatives visit us means we have established excellent working relationships and feel confident that SW Hygiene staff are totally familiar with the school environment and our expectations. We are extremely happy with the service provided and would thoroughly recommend them to other businesses.”

Helpful Report

Posted 9 months ago

Hello Helen We love it when our customers as so happy with the service we provide that they leave us such fantastic feedback! Thank you for sharing your experience of your dealings with us here at South West Hygiene and also Kathryn who looks after your site. We believe in listening to our customers and tailoring the service to meet their needs, and will continue to be on hand whenever you need us. That said If you require anything further from us, please do not hesitate to get in contact. From Rachel at SWH

Posted 9 months ago

S W Hygiene is rated 4.9 based on 618 reviews