Southcourt Property Services Ltd Reviews

4.84 Rating 86 Reviews
99 %
of reviewers recommend Southcourt Property Services Ltd
Read Southcourt Property Services Ltd Reviews

About Southcourt Property Services Ltd:

Southcourt Property Services Ltd provides a range of property services UK-wide and across Europe on behalf of lettings and estate agents, property investors, private landlords, corporates and local authorities.

Our services include property management, letting and estate agent training, software development, lettings and estate agency website design and hosting, syndicated advertising, property portal feeds, relocation services, and a property investment consultancy service.

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Phone:

0203 397 0070

Email:

admin@southcourtproperty.co.uk

Location:

Kemp House, 152 City Road, LONDON

Anonymous
Anonymous  // 01/01/2019
Southcourt have been very prompt at responding to any queries/questions that I have had with my website and offered solutions.
Steve Bern has suggested an upgrade to my website which is desperately required, so thank you for that.
Hi Natasha,

Glad to be of assistance, mobile is definitely the way to go (70% of website views on mobile devices) - let me know if you need anything.

Regards,

Vikki
Everyone at Prime Key Estates has valued the expertise and assistance given by Southcourt Property. We highly recommend their services,
Steve answered all my questions and was very helpful.
I bought the business package and website in 2013, the business package worth every penny I paid for it, as I find it very informative. I always go back to it even with my experience in letting now. The team at Southcourt property always responds to my query within 24hrs, that is what I call good service.
Dear Tola

Thanks for your review, it's been great working with you - we aim to offer outstanding products at a good price and as you know, there are no hidden costs.

Best Regards,

Graham
I am very pleased with the quick and efficient service which I received, thank you.
Good Advice and a human on the phone
Hi Ann

Thanks for your words, we definitely are human! Feel free to get in touch whenever you need.

Best regards,

Fabi
The manual was useful and thorough because it covers the majority of areas and is insightful. I do think it should have covered insurance products in more detail. In particular the pros and cons of offering rent guarantees which i have found many agents offer these days as a way of pulling in properties to manage over the long term. I also think it can offer practical guidance on dealing with variations in tenant referencing particularly where affordability is an issue and also the benefits of online marketing companies like Zoopla and Rightmove.
There were times where being able to access a member of staff of the Southcourt team would have been useful for questions, clarifications and updates on progress. Is it company policy to take a message and arrange callback? It does seem this way to me. Improving availability would have been helpful rather than waiting for someone to get back to me. Saying that when someone did get back to me they were always helpful.
The website is good but i feel it took longer than it should have taken for it to be up and running. I accept there had been a change of requirements which was agreed upon however the member of staff after agreeing the change forgot to follow it through until i had picked up on it. This added 3 more days on however i am pleased with the site.
A recommendation i would make would be to save paper and offer the manual in pdf electronic format. This would make it much easier to search the documents and navigate it faster than paper.
I have subscribed to the 10 Ninety platform and did notice that they offer their own suite of documents on their platform. This is welcomed but also very confusing because Southcourts documents are not preloaded to the platform. A suggestion would be to incorporate the Southcourt suite of documents for Southcourt customers to use alongside any 10 Ninety may offer to avoid confusion.
Hi Amar,

Thanks for your feedback - we've now introduced our dedicated insurance, referencing and credit checking platform at trade prices, for our entire agent community to use - enabling an additional revenue opportunity. I'm glad we've been able to help out on the phone, sometimes staff training or holidays can temporarily reduce office numbers. I'm also happy that by using our pro-software you've obtained two sets of documents rather than one, so a great bonus for you there, and a choice which ones you want to use! Feel free to get in touch for support at any point.

Best Regards,

Steve
A great starter pack that gives you everything you need to set up your Lettings business, including a fully functional website with support.
Knowing that there is a wealth of support at your fingertips has given me confidence to develop my business.
Hey John,

Thanks for this review. You've developed a fantastic independent business, and we look forward to contributing further. Do get in touch at any point.

Regards,

Fabi
'We have used Southcourts lettings package and web design service for around 10 years now and have found their support and service excellent and a definite positive addition to our business'
Richard,

It's a pleasure to have helped you develop Tavistock so far and we wish you the best in future growth - do get in touch with our support team if you need anything.

Regards,

Steve
I run a small lettings and property management company. When I started it I needed a professional webpage and supporting package to make my business stand out. I was very impressed with what Southcourt could offer. Their lettings 'package' was perfect and great value for money to get the business started. Their ongoing support has been excellent in supporting and promoting the business. Overall I would (and have) recommended Southcourt when asked about who I use and how good they are.
I find the business package very good and very informative with A-Z of the letting business.
I am very new at starting a letting agent so it was a scary situation for me,Southcourt Property make it very simple in explaining things and are always there to help. The opportunity is very inexpensive and worth ten times over. I would definitely recommend.
Hi Chloe

Many thanks indeed. It can be scary, but hopefully with the Business Package and everything it offers, you'll go from strength to strength.

Rgds,

Steve
Provided all I needed for my Letting Business to be established.
On-going assistance still being provided is awesome.
Could not be better.
It is very easy and straightforward. Our website has been running for 3 years without any problems.
Steve has always helped and gone the extra mile when slight problems have occurred, I was getting email spammed 1000 emails a day and Steve helped straight away to sort this out.

Highly recommended. Used them now a few times to make changes and always very helpful
Good communication especially when dealing with Steve Burn who is able to resolve issues quickly and swiftly.
promptness, professionalism and quality
Everyone at Prime Key Estates love the system and the services and suggestions that Southcourt Property Services Ltd have provided. Highly recommended and great friendly staff.
The team at Southcourt Property Services are brilliant, they make my life so much easier, I am not a computer geek and I don't pretend I am, nothing is too much trouble for them, from changing logo's etc to explaining in idiot terms how to amend the website ourselves.
I would highly recommend Southcourt Property Services to anyone looking at using their software.
Hey Nicky

Great stuff, glad to have helped! Glad you're doing well.

Regards,

Steve
Southcourt Property Services Ltd is rated 4.84 based on 86 reviews